Cadillac of Mahwah

Personally think it is the best dealership in New Jersey! When I went to buy a new car I was greeted by the lovely Krista Agatielli. She was nice and showed us to a dealer right away. Our dealer was Georgina When I went to buy a new car I was greeted by the lovely Krista Agatielli. She was nice and showed us to a dealer right away. Our dealer was Georgina Dimaria. She was the nicest dealer I have ever dealt with. She showed us the perfect car for us and was very patient during our decision making. Since we were there for so long (because we couldn't make a decision) we also dealt with Jorge. This dealer was overall fun to be around. He was funny and made the experience 10 times better. Overall just an amazing experience! At the end they led me to make the perfect decision with a 2013 Cadillac SRX for a unbeatable price! I will definitely recommend this dealer to anyone! -John R More

My family and I have dealt with Gary for nearly a decade, and over the course of 5 Cadillacs he has been overly accommodating. On every occasion we have been greeted with a warm welcome, great service, and a and over the course of 5 Cadillacs he has been overly accommodating. On every occasion we have been greeted with a warm welcome, great service, and a kind smile. Our dealings with him have all been through the former dealership Martin Cadillac. His knowledge of the product and the industry make other sales people look foolish. Having searched the internet we found he was working at Cadillac of Mahwah, and decided to pay him a visit. I must say his current dealership is impeccable. Its clean, organized, and the gentlemen in the service center were all a dream to deal with... No run around, great communication, and no hidden or extra costs. As our current lease is nearly up we are looking forward to dealing with him again, and for a long time to come. More

I visited Cadillac of Mahwah this past week. I have just inherited a sizable amount of money and admitted to the fine salesman that I would not be in a position to purchase a vehicle until my uncle's estate inherited a sizable amount of money and admitted to the fine salesman that I would not be in a position to purchase a vehicle until my uncle's estate is fully distributed and the taxes paid, so I was just "window" shopping for now to see what CTS4 coupes offered and how they drove. I felt extremely comfortable with Gary and even though I won't be in a position to purchase a car for several months "down the road" (lol), I enjoyed my shoppting experience and would definitely return to Cadillac of Mahwah and ask that Gary Monnecka assist me with my purchase. I found Gary's patience, enthusiasm and knowledge very refreshing and would recommend to any of my friends that they consult with him to help them meet their car purchase/leasing needs. More

My husband and I stopped at Cadillac of Mahwah over Labor Day weekend. That morning, we had kicked around the idea of purchasing a new car and hadn't come to a consensus as to what car we'd like. Since the Day weekend. That morning, we had kicked around the idea of purchasing a new car and hadn't come to a consensus as to what car we'd like. Since the dealership was on our way home, we paid them a visit. As we looked around the showroom, we saw a used CTS4 coupe and inquired about it withTony Fernandez (we had no idea at the time that Tony was the owner of the dealership). He was extremely courteous and, since my husband had a lot of technical questions, passed us onto a tech guy. After answering our questions, we were introduced to Jorge Laureano. What a great guy! He directed us to the service bay where they had just taken delivery of an off-lease CTS4 coupe. What a beautiful car! We went for a ride and Jorge explained the myriad of features. He was so easy-going and genuinely nice. I know those two adjectives aren't normally used to describe car salesmen, but it's true. We told him we had to think about it (we really had no intention of buying anything). There was no pressure...he didn't even ask for our phone number! So, to make a long story short, we were back in the dealership Labor Day morning and bought the car. We didn't even think to go and look at any of the other car models we were originally thinking about. Every person we came in contact with couldn't have been nicer: Tony, Jorge (obviously), Paul the Sales Manager, Christa at reception, and Sean Crimmins in financing. I could write another whole story about how great Sean was to do business with, but trust me, he was so friendly I didn't mind signing the bank note (well...almost). You can tell when people are happy and motivated at work...that starts from the top. Tony should be extremely proud of the staff he's assembled. We have never had such a pleasant experience purchasing a vehicle. More

I went to Cadillac of Mahwah in search of a new vehicle and was greeted by Gary. As a woman shopper, I was ready for the typical car sales run around. What I got was respectful treatment and a great deal. and was greeted by Gary. As a woman shopper, I was ready for the typical car sales run around. What I got was respectful treatment and a great deal. I had shopped all over and did my research for what I wanted. Gary took all the time I needed and explained every aspect of our deal in detail. I felt very comfortable and well taken care of. The process was smooth and very enjoyable. I recommend Gary to anyone looking for a great deal from a top notch salesman in this business. I can confidently tell my family, friends and anyone looking to receive nothing less than the best service and experience with their car purchase or lease to see Gary at Cadillac of Mahwah. Thank you again Gary! More

I have had nothing but problems with my Cadillac since the day after I purchased it. Every time I was in there I dealt with Dennis who always seemed to be inconvenienced by doing his job. The 1st time I e the day after I purchased it. Every time I was in there I dealt with Dennis who always seemed to be inconvenienced by doing his job. The 1st time I ever brought my car in for service they stole my change out of the ashtray which I use for tolls. Though it was only a few dollars no one should have taken it in the 1st place. When I said something to Dennis he told me it was vacuumed up when they cleaned the car & if I wanted it I should've taken it when I dropped the car off. Completely false no one should have touched it since it was mine. Then when bringing my car in for an oil change, I was told one price & charged a completely different & more expensive price. When I told Dennis what the receptionist had quoted me & she even verified that he simply walked away & still charged me the higher price. When I tried to speak with him about it he refused to listen & told me it didn't matter what she said. Most recently I brought my car in for a problem with the sun roof. I was told the problem was fixed however the next time I went to open the sun roof not only was it not fixed but now I couldn't even open it. I called up to make an appointment & wanted to know why it wasn't fixed. The receptionist told me I must've broken it again. Now they "fixed" it & my sunroof is no longer automatic. To top it all off my car has been in there since I bought it for problems with the radio. Each & every time they told me there was no problem. Now they're telling me there is a problem but I have no warranty so I would need to pay $1200. I told them I still have a warranty & which point they told me they are no longer willing to service my vehicle More

Friendly overall, Georgine is great to work with! Came through with all her promises! Nice people to deal with, with an exception or two, but you are dealing with a car dealer..........Would recommend mak through with all her promises! Nice people to deal with, with an exception or two, but you are dealing with a car dealer..........Would recommend making a purchase from Georgi anytime! It's a bit of I ride for me but I would definitely purchase another car from Georgi!!!! More

Was looking at the CTS Sedan, Jorge who we worked with was super friendly and all around a great guy. He is one of the best car salesmen I have ever encountered in all of my years of car shopping. We look was super friendly and all around a great guy. He is one of the best car salesmen I have ever encountered in all of my years of car shopping. We looked at a few different CTS sedans in the lot and showroom floor, and Jorge did his absolute best to make the numbers to work for us. From there it was all history, and I'll be happily driving my new car! A++ More

I have been doing business with Cadillac of Mahwah for the past 5 years. In 2007 I bought a CTS from Paul Ciriello and just traded it in to lease a 2012 CTS. Paul goes above and beyond anyone I have eve the past 5 years. In 2007 I bought a CTS from Paul Ciriello and just traded it in to lease a 2012 CTS. Paul goes above and beyond anyone I have ever dealt with when buying or leasing a car. He works with you all the way through from finding the perfect car, test driving, financing, and delivery of vehichle. Anytime I have maintenance on my car I find the service top notch! Not only dealing with Paul has been a pleasure but also their service area, Dennis and Bill. They all have gone above and beyond any expectations I have ever had buying a car! Dealing with all of the crew in Mahwah has been a great overall experience! In fact, I sent my brother there and he also had a great experience and financed a SRX Crossover. I certainly have no problem giving them a FIVE STAR RATING! More

Cadillac of Mahwah's service is always professional and outstanding. Their detailing services are also top-notch. I have been a car enthusiast for many years, and this place, by far, gets 5 stars in my b outstanding. Their detailing services are also top-notch. I have been a car enthusiast for many years, and this place, by far, gets 5 stars in my book! More