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Cadillac of Mahwah

Mahwah, NJ

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377 Reviews

319 Rt 17 North

Mahwah, NJ

07430

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Showing 377 reviews

October 30, 2017

Outstanding customer relations From the service department to the sales department. A excellent holistic business approach. I was impressed with the quick closing of the sale along More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Van Hattum
Nov 01, 2017 -

Cadillac of Mahwah responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 29, 2017

Excellent Rich was professional and honest. His follow up was timely throughout the entire buying experience. Walked in Thursday driving home Saturday with new More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Schulman
Nov 01, 2017 -

Cadillac of Mahwah responded

Reviews like yours are truly a breath of fresh air! Congratulations on your new Escalade. Rich is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 28, 2017

A class dealership! This dealership was amazing!!! They helped me out so much I was involved in a car accident & was a total loss. They made me feel completely at ease & More

by Ellewizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
How Cleary, Paul Ciriello, Todd Porter, Joe Wilson
Nov 01, 2017 -

Cadillac of Mahwah responded

Thank you for taking the time to write about your experience with us. At Cadillac of Mahwah, we are determined to deliver friendly and professional customer service. Your great review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help you. We would love to work with you again. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 28, 2017

Such a magical experience. Highly recommend This dealership went above and beyond for me. I'm a customer for life! Thank you to Todd Porter and everyone else who helped me. More

by Dhlpeanut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Porter
Nov 01, 2017 -

Cadillac of Mahwah responded

We really appreciate you taking the time to leave a review about your experience at Cadillac of Mahwah. We're glad to hear that we were able to go above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 28, 2017

No pressure and very helpful. Working with Rich was great. Walking into a dealer and not getting the typical experience was quite refreshing. Mahwah Cadillac and Rich far exceed More

by Stecz20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Schulman
Nov 01, 2017 -

Cadillac of Mahwah responded

Thank you for this great review! We're excited to hear that Rich took care of you and that e exceeded your expectations! He is a great asset and we appreciate all he does. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 28, 2017

Unacceptable Service on my vehicle was unsatisfactory. After several follow up calls, my vehicle issues are not resolved and I have not received any follow up cal More

by Mark3032
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ritchie Markovski, Brianna Marchese, Tim Gannon
Nov 08, 2017 -

Cadillac of Mahwah responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Paul Ciriello | pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 26, 2017

Great car buying experience The whole staff at Cadillac of Mahwah was very friendly and accommodating. Especially our sales rep Todd who reserved the car we choose for us and kep More

by Kash05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Porter
Oct 27, 2017 -

Cadillac of Mahwah responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 20, 2017

This dealership has mastered perfection I am totally impressed with the sales team at this dealership. They responded to all my emails ,answered every question with extreme care and promptne More

by Dianna Bobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ciriello, Todd Porter, Richard Schulman, Joe Wilson
Oct 23, 2017 -

Cadillac of Mahwah responded

We appreciate your input, Dianna. Glad to hear that you are impressed with the service we offer here at Cadillac of Mahwah. If there is anything more we can do for you please come back and see us any time! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 19, 2017

2017 Cadillac Escalade Enjoyed the friendly, knowledgeable and courteous Sevice at Cadillac of Mahwah. I would recommend Rich Schulman and the entire staff to anyone looking More

by Robert Paulius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Schulman
Oct 20, 2017 -

Cadillac of Mahwah responded

Thank you so much for the wonderful compliments! Thank you for your recommendation of Rich and our dealership. We couldn't be more pleased to hear ourselves described as friendly, knowledgeable, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

October 17, 2017

First class experience Professional, easy going and smooth experience all around. Todd Porter was the best salesperson I've encountered in a very long time. Cadillac of Mahw More

by Cuzz208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Porter
Oct 19, 2017 -

Cadillac of Mahwah responded

Thank you for taking the time to share your experience at our service center. I'm glad to hear we were able to provide you professional, easy, and smooth experience, especially with the help of Todd. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best, Paul Ciriello pciriello@cadillacofmahwah.com | Cadillac of Mahwah

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