Cadillac of Mahwah
Mahwah, NJ
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They advertise lower price than other cadillac dealerships but they don’t have parts for ACdelco instead they have OEM parts that more expensive, Smarty pants ! They think they can trick customers dealerships but they don’t have parts for ACdelco instead they have OEM parts that more expensive, Smarty pants ! They think they can trick customers with their lower advertise price and then stick it to them the price they want … Super BS More
one of the best experience's i have had , I was told to be there at three out at 4 , My salesman Louis Orozco, extremely professional and Joe the computer set everything up for me , this was my fourth veh be there at three out at 4 , My salesman Louis Orozco, extremely professional and Joe the computer set everything up for me , this was my fourth vehicle from Mahwah Cadillac. More
Absolutely awful. I called to return my lease, which I bought at Englewood Cliffs Cadillac, but they went out of business. They said I could not return it there because I was not a customer. I was told by bought at Englewood Cliffs Cadillac, but they went out of business. They said I could not return it there because I was not a customer. I was told by GM Financial to bring it there. I was also going to purchase a new car from them, but I took my business elsewhere. Not a good way to win over new business. More
Good experience until finance. The dealership and interaction with the salesmen and sales manager were pleasant enough. I was a walk in and they took the time to move cars out of t The dealership and interaction with the salesmen and sales manager were pleasant enough. I was a walk in and they took the time to move cars out of the showroom for me to test drive, very accommodating. I did my research and knew the value of the vehicles I was looking at, so finally coming to the sale price was rather painless. Unfortunately, having your own financing setup ahead of time basically shuts down the F&I profit center, so they refused my 20% cash down payment from Wells Fargo and financing from Corning Credit Union. It's all good though as I found and purchase my vehicle on carvana.com with no doc fees or inflated govt fees. More
king of comedy cadillac of mahwah were very rude & never fixed my problem or tried to explain the problem.after 5 visits gave up on there incompetence.they r truly t cadillac of mahwah were very rude & never fixed my problem or tried to explain the problem.after 5 visits gave up on there incompetence.they r truly the "king of comedies".they also voicemailed a very rude txt which i've kept just to show there ignorance & stupidity & kept for other reasons.u want to hav a good laugh ?go to cadillac of mahwah-once they sell u a car they dont want to know u especially if its serious!!! More
Handled a vehicle bulletin flawlessly I brought my 2018 Buick Enclave into the dealership to have my rear brake pads looked at because they squeaked pretty badly, on a low-mileage vehicle. I brought my 2018 Buick Enclave into the dealership to have my rear brake pads looked at because they squeaked pretty badly, on a low-mileage vehicle. Brianna worked with me to see if any bulletins were published as it relates to the matter. Sure enough one was published and the team worked to resolve the problem. I appreciate Brianna and the teams effort to bring this matter to closure. No more squeaks! More
Felt good going in...felt GREAT when I left!! This was by far my best experience with a dealership! I found my dream truck I’ve been searching for at Cadillac of Mahwah. Everyone from Rich , Rick This was by far my best experience with a dealership! I found my dream truck I’ve been searching for at Cadillac of Mahwah. Everyone from Rich , Rick and Paul were awesome people that are very easy to talk to. This dealership has an inviting, no pressure atmosphere. The manager Paul went above and beyond with any questions I had on the vehicle and took care of my needs witch is such a breath of fresh air in these times. I’m still bragging to my friends about how great they all were. I live three hours away and I would do it all over again!. I love the truck!! Thanks again guys for the great deal , great experience and top notch service ! - Jason More
Best Car Buying Experience Ever! Richard Sarter and His Colleagues were extremely helpful and so knowledgeable. His Guru in the Finance Department went through everything with us and Richard Sarter and His Colleagues were extremely helpful and so knowledgeable. His Guru in the Finance Department went through everything with us and was fast as lightening. It was the best car buying experience we have ever had. Cadillac of Mahwah treated us with respect and most of all “listened” to what we wanted and what we were looking for. Not many dealerships do that. We felt comfortable and assured we would get the best pricing we were looking for. Most of all the comfort of a car that I personally have been longing for. We look forward to having the Cadillac Of our dreams...well at least mine. I couldn’t speak for my husband as he did see a Fast And Beautiful Sports Car. More
Great Lease Experience. The lease experience provided by Todd Porter was spectacular! I was treated to awesome assistance from my very first step into the dealership’s front The lease experience provided by Todd Porter was spectacular! I was treated to awesome assistance from my very first step into the dealership’s front door. Dealing with the lease decisions and being provided with appreciated guidance as to all options and lease decisions, solidified this now very loyal customer!. Todd went above and beyond in helping me fine tune my XT4 decision. It’s evident the Management and staff aim to please - and I made a great decision to lease the XT4 from Todd and Paul and Cadillac of Mahwah! More
Nothing short of perfection This is my second time dealing with Todd Porter and Joe Wilson and could not be happier. They put our daughter in a mint condition pre owned vehicle a This is my second time dealing with Todd Porter and Joe Wilson and could not be happier. They put our daughter in a mint condition pre owned vehicle and she is so excited. They truly care about the well being and safety of their customers. More