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Cadillac of Las Vegas - Service Center
Las Vegas, NV
29 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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29 Reviews of Cadillac of Las Vegas - Service Center
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July 12, 2018
I hate Cadillac Brought my Cadillac in because it was making a grinding noise, they kept my truck for almost a month and could hear the noise once, told me they could Brought my Cadillac in because it was making a grinding noise, they kept my truck for almost a month and could hear the noise once, told me they couldn’t make my truck repeat the noise so I need to come pick up my truck, I think it’s my transmission and they are the ones that put my transmition in !!! More
by LyleNBarbie
Employees Worked With
Matt/ LeBron / Doug
April 04, 2018
Excellent experience as usual thanks to Doug Ellis! Doug has always made my service visit to Cadillac of Las Vegas an enjoyable experience. I am on my second Escalade and could not be happier! Doug has always made my service visit to Cadillac of Las Vegas an enjoyable experience. I am on my second Escalade and could not be happier! More
by Goss89117
Employees Worked With
Doug Ellis
January 02, 2018
Steering wheel repair Matthew was very helpful and knowledgeable in servicing our car. It drives perfectly now. Michelle in the car loan department is always so friendly to Matthew was very helpful and knowledgeable in servicing our car. It drives perfectly now. Michelle in the car loan department is always so friendly to see and work with. Both made my experience terrific. More
by Luvmycar
Employees Worked With
Michelle and Matthew
November 24, 2017
BEST PLACE IN TOWN TO HAVE YOUR VEHICLE SERVICED Cadillac of Las Vegas goes the extra mile to see that you as a customer are taken care of and that you know your vehicle will get the best care and se Cadillac of Las Vegas goes the extra mile to see that you as a customer are taken care of and that you know your vehicle will get the best care and service. I would not trust my vehicle with any one else. Great job, thanks More
by airwolf50
Employees Worked With
Doug
September 15, 2017
Great Experience I had the pleasure of having Micheal Coleman help me with getting my CTS serviced. He was very efficient and professional with getting me in and out o I had the pleasure of having Micheal Coleman help me with getting my CTS serviced. He was very efficient and professional with getting me in and out of there in no time. The best experience I have ever had dealing with a service department. I would definitely recommend anyone with a Cadillac to see him. More
by Alxxwest14
Employees Worked With
.
July 30, 2017
Cadillac check-up Doug was very helpful. They did not have a loner car to give me. ..Just a shuttle to use. I think it is great that I can just bring it in for a ch Doug was very helpful. They did not have a loner car to give me. ..Just a shuttle to use. I think it is great that I can just bring it in for a check-up at no charge. More
by candy
Employees Worked With
Doug
July 22, 2017
Great service LONG WAIT! I had an appointment! Service rep was Doug, great guy. However had to WAIT 3 hours for 1 hydraulic pump installed to back hatch door! I had an appointment! Service rep was Doug, great guy. However had to WAIT 3 hours for 1 hydraulic pump installed to back hatch door! More
by SRX Lover
Employees Worked With
DOUG service advisor
June 16, 2017
THEY ARE # 1 TO ME IN LAS VEGAS I would not trust my vehicle to any other service department in Vegas. Cadillac of L V makes me feel confident that my vehicle is taken care. All of I would not trust my vehicle to any other service department in Vegas. Cadillac of L V makes me feel confident that my vehicle is taken care. All of the service team members are professional and experience individuals. Thanks More
by airwolf50
Employees Worked With
Doug, service adviser
June 06, 2017
They did work that was not necessary.. Talked with other dealers n they said with the miles on my car n the year I didn't need this extra work done, besides they didn't even check to see if Talked with other dealers n they said with the miles on my car n the year I didn't need this extra work done, besides they didn't even check to see if it needed to be done first just said I need it done...then they called an told my husband they would call him next time I brought my car in before anything extra was done..talk about a put down to me I can't believe they think I can't make decsions, they just won't admit it was wrong other wise why would they call n try to explain...sorry they have lost my business .. More
by Sue Lanham
Employees Worked With
Not sure what the gentlemen's name was..
