
Cadillac of Las Vegas
Las Vegas, NV
By Type
Showing 81 reviews
Alix was a great salesperson - kept us informed at all times and provided answers to all our questions. Was not entirely please with the add ons that we placed in the contract and while it’s partially my times and provided answers to all our questions. Was not entirely please with the add ons that we placed in the contract and while it’s partially my own fault for signing I wasn’t given a copy of what one of the plans covered. When I called to cancel the next business day the finance person was less than helpful and tired to convince me I was getting a great deal - even though I paid 5k over MSRP (no option) More
I had a great experience with the service department. Britten Battisti was the best service advisor I have ever had. He also helped me program my key fob to the seat adjustments. Britten Battisti was the best service advisor I have ever had. He also helped me program my key fob to the seat adjustments. More
There's spirituality with the dealership in the service department. I love everything. is so nice. Everybody is so helpful. My service adviser Samantha is lovely because she tells me everything that goes o department. I love everything. is so nice. Everybody is so helpful. My service adviser Samantha is lovely because she tells me everything that goes on with my vehicle and let's meet to be aware. What's wrong in what's not every time I go to have my vehicle service. Samantha will be my adviser. More
Excellent dealership! My buying experience was superb! Austin, my sales executive was knowledgeable, personable, and professional. Ted in finance made it stress free and q My buying experience was superb! Austin, my sales executive was knowledgeable, personable, and professional. Ted in finance made it stress free and quick. I highly recommend buying from Cadillac West of Las Vegas. You too will be pleased. Jason M. More
Samantha McKendall is truly an impressive service advisor and an outstanding representative for the Cadillac of Las Vegas dealership! I brought in my Cadillac CTS for some very specific/difficult repairs as and an outstanding representative for the Cadillac of Las Vegas dealership! I brought in my Cadillac CTS for some very specific/difficult repairs as well as the 30K mile service. Samantha's courteously keen ability to understand, communicate, organize, and accomplish my requests are uncommonly outstanding. Clearly, the Cadillac service techs are amazing as well. Again, their communication is noteworthy! I'm so satisfied with the results and will always be a loyal customer. As a senior and former business owner, I recognize and value amazing customer service. Samantha should give lessons. I will refer all of my family and friends to Samantha McKendall at Cadillac of Las Vegas whether they have a Cadillac or not. Cadillac of Las Vegas exceeded my expectations!! More
Smooth Transition From the first time I visited the Sales Team, I was met with such warmth and professionalism. Larry Atwell was very attentive to my concerns and worke From the first time I visited the Sales Team, I was met with such warmth and professionalism. Larry Atwell was very attentive to my concerns and worked diligently to ensure I had the vehicle with the desired options at my price point. Larry was in constant contact but not overbearing, considerate of handling business at my pace. I appreciate the entire staff who worked with me to transition to a new vehicle. More
taking advantage of young people I left a review 5 months ago.. after talking to the Service Director, I was promised that my son would be treated good and not overpriced. Unfortunate I left a review 5 months ago.. after talking to the Service Director, I was promised that my son would be treated good and not overpriced. Unfortunately, he left before my son can make it back in. Brittan, after I spoke to him assured me this would not happen again. After getting his estimate of 1900 for two window regulators, I called him directly. This estimate was higher then the last one. He told me I was getting wholesale pricing. I called another Cadillac dealership to find out I was being charged 300% of wholesale. Please avoid this place for service.. They will take advantage of you your kids and you... Go elsewhere their bad reviews are real More
Great location, very professional , knowledgeable. Excellent customer service. My appointment was scheduled on time and I was given shuttle service to and from home to appointment. Excellent customer service. My appointment was scheduled on time and I was given shuttle service to and from home to appointment. More