Cadillac of Las Vegas
Las Vegas, NV
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I couldn’t be happier with my purchase. Raul, Ted and the rest of the Cadillac team were outstanding! Cadillac knocked the ct5v out of the park. It feels good to be back in an American car Raul, Ted and the rest of the Cadillac team were outstanding! Cadillac knocked the ct5v out of the park. It feels good to be back in an American car after 20 years. More
I have two Cadillac's that when in need I take to Cadillac west for service. My Service writer Britton Battisti whom I have used since 2018 when my Escalade ESV needed service. Britton always goes Cadillac west for service. My Service writer Britton Battisti whom I have used since 2018 when my Escalade ESV needed service. Britton always goes above and beyond working me into the schedule. This visit was for our XT6. More
Alix was a great salesperson - kept us informed at all times and provided answers to all our questions. Was not entirely please with the add ons that we placed in the contract and while it’s partially my times and provided answers to all our questions. Was not entirely please with the add ons that we placed in the contract and while it’s partially my own fault for signing I wasn’t given a copy of what one of the plans covered. When I called to cancel the next business day the finance person was less than helpful and tired to convince me I was getting a great deal - even though I paid 5k over MSRP (no option) More
I had a great experience with the service department. Britten Battisti was the best service advisor I have ever had. He also helped me program my key fob to the seat adjustments. Britten Battisti was the best service advisor I have ever had. He also helped me program my key fob to the seat adjustments. More
There's spirituality with the dealership in the service department. I love everything. is so nice. Everybody is so helpful. My service adviser Samantha is lovely because she tells me everything that goes o department. I love everything. is so nice. Everybody is so helpful. My service adviser Samantha is lovely because she tells me everything that goes on with my vehicle and let's meet to be aware. What's wrong in what's not every time I go to have my vehicle service. Samantha will be my adviser. More
Excellent dealership! My buying experience was superb! Austin, my sales executive was knowledgeable, personable, and professional. Ted in finance made it stress free and q My buying experience was superb! Austin, my sales executive was knowledgeable, personable, and professional. Ted in finance made it stress free and quick. I highly recommend buying from Cadillac West of Las Vegas. You too will be pleased. Jason M. More
Samantha McKendall is truly an impressive service advisor and an outstanding representative for the Cadillac of Las Vegas dealership! I brought in my Cadillac CTS for some very specific/difficult repairs as and an outstanding representative for the Cadillac of Las Vegas dealership! I brought in my Cadillac CTS for some very specific/difficult repairs as well as the 30K mile service. Samantha's courteously keen ability to understand, communicate, organize, and accomplish my requests are uncommonly outstanding. Clearly, the Cadillac service techs are amazing as well. Again, their communication is noteworthy! I'm so satisfied with the results and will always be a loyal customer. As a senior and former business owner, I recognize and value amazing customer service. Samantha should give lessons. I will refer all of my family and friends to Samantha McKendall at Cadillac of Las Vegas whether they have a Cadillac or not. Cadillac of Las Vegas exceeded my expectations!! More