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Cadillac of Beverly Hills
Beverly Hills, CA
82 Reviews
The team at Cadillac Of Beverly Hills would like to welcome you to our dealership in Beverly Hills, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you're looking for quality auto maintenance and repairs near Beverly Hills, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Beverly Hills count on the high-quality vehicles and services found at Cadillac Of Beverly Hills, and we look forward to living up to our reputation every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 82 reviews
September 09, 2020
Had a very positive experience working with Jonathan Aguilar who was professional and clearly understood what was important in the purchase of a new vehicle. Would definitely work with Jonathan again. H Aguilar who was professional and clearly understood what was important in the purchase of a new vehicle. Would definitely work with Jonathan again. He made a stressful experience more enjoyable. More
by ellenanreder
Employees Worked With
Nima
August 19, 2020
Day 1 - 3 hours, they couldn't do the promised finance deal through my credit union and wanted to give subprime rates. Day 2 - 4 hours total, but 3 hours to get them to print the darn papers, during si deal through my credit union and wanted to give subprime rates. Day 2 - 4 hours total, but 3 hours to get them to print the darn papers, during signing, the car gets damaged by their driver. They did promise to make good on it, but it didn't leave a good feeling, even though it was finally put on the due bill after my urging. Take another trip back to get them to cancel loan options that were not mandatory but stated as mandatory. And it was not disclosed until after signing that the second key was missing. Day 3 - they agree to talk about taking back the car, as my credit union said they should, and they promised not to take too long because of pandemic, and still 4 hours, and they didn't have my car to give and said they couldn't give back the money until day 4. They wanted to charge me for towing my car away and back? It still drove. Turns out they didn't offer the terms as possible through my credit union after all. They did correctly resolve that what appeared to be a weird patch on the door was actually literally a sticker of some kind. Day 4 (pending) - they have promised to give back my downpayment money, my car, my keys and my registration, except the towing fee (more than the statutory cancellation option fee), it remains to be seen if this review will go from being 1 star to 5 star or dropping to zero stars or winding up turning even uglier. No manager of any kind willing to take the few minutes to talk, but make the poor receptionist act as a human shield. On the plus side, they did agree to cancel the contract. Now to see if they will abide by their promise and give back my money and my old car or try to squelch my review as well as not actually give my money back. I have emailed the above to the help@ per the other previous 1 star reviews, no reply. Can I give a zero star review? That is how it is heading now. More
by Unhappy Customer
Employees Worked With
Jason, Jonathan, Nimah
