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Cadillac of Beverly Hills

Beverly Hills, CA

3.9
82 Reviews
The team at Cadillac Of Beverly Hills would like to welcome you to our dealership in Beverly Hills, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Beverly Hills, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Beverly Hills count on the high-quality vehicles and services found at Cadillac Of Beverly Hills, and we look forward to living up to our reputation every day.
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8767 Wilshire Blvd Suite 101

Beverly Hills, CA

90211

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Showing 82 reviews

October 30, 2021

Jesus was on point with following up on all his Escalade arrivals since we met & after 3 attempts to purchase one Leigh made it happen. everything went smooth it was only the first two times the manager tha More

by Gor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Brannan, Jesus Cejas, Mohammad Alam
Nov 02, 2021 -

Cadillac of Beverly Hills responded

Hi Gor, we are thankful for your time and your willingness to write a review to let us know how we are doing. It is great to know that we were able to provide you with the highest levels of service! We will be sure to share your review with our team, especially, Jesus, Leigh, and Mo. Congratulations on your new vehicle! - Jenna

October 29, 2021

I’m so excited to get my first Cadillac Escalade, thank you for the exceptional customer service Pam, I appreciated that your went over all the features with us, very helpful!!!! More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banlaoi
Nov 02, 2021 -

Cadillac of Beverly Hills responded

Danny, we are ever so grateful for your review! It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single customer. We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback. We look forward to your next visit, congratulations on your new Cadillac Escalade! - Jenna

October 29, 2021

Jesus set the bar across the board for a perfect customer experience. From the moment I reached out about a Escalade, he was responsive, extremely knowledgeable, not only about the vehicle itself, but in wal More

by MB4 Inc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Brannan, Jesus Cejas
Nov 02, 2021 -

Cadillac of Beverly Hills responded

Thank you so much for taking the time to write such a nice comment. Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. Our objective is that every customer that walks through our doors is able to have a similar experience. Come visit us soon. You can count on every one of us doing our best! Congratulations on your new vehicle! - Jenna

October 29, 2021

Our guy Jesus got us right in a limited edition CT4 Blackwing after we called the store he answered and gave us a eta on a CT4 arrival then called us the day after the arrival which we rushed to, we ca More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Brannan, Jesus Cejas
Nov 02, 2021 -

Cadillac of Beverly Hills responded

Steven, we wanted to take a moment to thank you for telling us more about your experience with us. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We really look forward to serving you for many years to come. Congratulations on your new vehicle! - Jenna

October 28, 2021

Thank you so much, Pam, you have made this my first cadillac car purchase experienced smooth, nice and satisfied. More

by lohoi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banlaoi
Nov 02, 2021 -

Cadillac of Beverly Hills responded

Lohoi, Thank you for taking the time out of your busy schedule to review our business. Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. Congratulations on your new vehicle! - Jenna

October 27, 2021

5 Stars + 5 more Stars for Pam Banlaoi. Only person who took the time and effort to follow up with me and took me serious compared to other Cadillac dealerships. Pam even took the time to show me how On St More

by thonymony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banlaoi
Nov 02, 2021 -

Cadillac of Beverly Hills responded

Thony, We really appreciate that you took the time to share details about your recent visit to Cadillac of Beverly Hills. We want every single customer that walks through our doors to experience the same level of service. Customers just like you make doing what we do a true pleasure. Everyone looks forward to serving you and yours on your next visit. Congratulations on your new vehicle! - Jenna

October 26, 2021

I had to take a moment to thank Pam Banlaoi and her Sales Manager Leigh at Cadillac of Beverly Hills. They were incredible to work in the purchase of my car. From the beginning when I reached out until I dro More

by Amir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Brannan, Pamela Banlaoi
Oct 26, 2021 -

Cadillac of Beverly Hills responded

Amir, we are extremely grateful for your review! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. Our goal is to make you a part of our family and make you feel welcome every single time. Congratulations on your new vehicle! - Jenna

October 23, 2021

Thank you Pam, Moe and all of the staff at Beverley Hills Cadillac for an easy buying experience. For those of you shopping for a new Cadillac, this is the only place to buy from. The staff at BHC are very More

by Fred Nunes Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Alam ??????????, Pamela Banlaoi
Oct 26, 2021 -

Cadillac of Beverly Hills responded

Mr. Nunes, when I first read your review we could not help but smile. We could not ask for a better compliment. Knowing that your selection was exactly what you needed reminds us of the importance of considering our customer's preferences first in everything that we do. I will pass along your comments to Pam, Moe, and the rest of our team. It is words just like these that keep us going. Congratulations on your new vehicle! - Jenna

Oct 26, 2021 -

Fred Nunes Jr responded

It was my absolute pleasure. I believe in acknowledging hard working honest people. While I was writing my first review on this site. I could not give Moe Alan his proper rating (5⭐️) because I did not see his name in the employee selection. If this is an oversight on my part please let me know. I would like to give Moe his well deserved 5⭐️s.

Oct 26, 2021 -

Cadillac of Beverly Hills responded

Fred, once again thank you so much! There seemed to have been an error on our end but I have made sure that Mo is now a selectable option for the future. I have also personally passed along your kind note to him to show him your appreciation! - Jenna

Oct 26, 2021 -

Fred Nunes Jr responded

Thank you. Is there any way I can 5 ⭐️ him now?

October 22, 2021

Austin was super helpful. First, we came to buy a used car. He spent several hours with us and when everything was ready, I realized that I didn’t actually want this old Cadillac but want a new one. And A More

by Marina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Fortenbery
Oct 22, 2021 -

Cadillac of Beverly Hills responded

Marina, we wanted to take a moment to thank you for telling us more about your experience with us. Our team, especially Austin, is constantly hard at work finding ways to exceed customers' expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Come visit us soon. You can count on every one of us doing our best, congratulations on your new Cadillac! - Jenna

October 20, 2021

Recently purchased our new XT6 from Pam over at the Cadillac of Beverly Hills dealer. Our experience with Pam was very helpful and quick. She kept us informed and up-to-date with any new vehicle that m More

by Quequeen36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam
Oct 22, 2021 -

Cadillac of Beverly Hills responded

Thank you so much for these kind words for us here Cadillac of Beverly Hills, and Pam in particular! We are constantly hard at work to deliver the best possible products and experiences. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We look forward to your next visit and will once again work hard to earn your endorsement. Congratulations on your new vehicle! - Jenna

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