Cadillac of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 82 reviews
Jesus was on point with following up on all his Escalade arrivals since we met & after 3 attempts to purchase one Leigh made it happen. everything went smooth it was only the first two times the manager tha arrivals since we met & after 3 attempts to purchase one Leigh made it happen. everything went smooth it was only the first two times the manager that tried to help us had a attitude I didn’t like, if it wasn’t for Jesus & leigh I’d never come back to this dealership! Excited to have future business with these fellas. More
I’m so excited to get my first Cadillac Escalade, thank you for the exceptional customer service Pam, I appreciated that your went over all the features with us, very helpful!!!! you for the exceptional customer service Pam, I appreciated that your went over all the features with us, very helpful!!!! More
Jesus set the bar across the board for a perfect customer experience. From the moment I reached out about a Escalade, he was responsive, extremely knowledgeable, not only about the vehicle itself, but in wal experience. From the moment I reached out about a Escalade, he was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless. It was worth the wait and on top of that he helped deliver the Escalade to my house at no charge after his hours, will be staying in touch! More
Our guy Jesus got us right in a limited edition CT4 Blackwing after we called the store he answered and gave us a eta on a CT4 arrival then called us the day after the arrival which we rushed to, we ca Blackwing after we called the store he answered and gave us a eta on a CT4 arrival then called us the day after the arrival which we rushed to, we came in with a specific number in mind and the manager leigh was able to assist in getting us a reasonable number, the experience before purchasing the CT4 was alot less stressful than I thought there were no hidden fees, they explained every fee included. We were able to take the car home the next day only concern was the plastic bags that were told to us by a manager there to be “track parts” but even then he sounded unsure, still waiting for a response from manager but the salesperson jesus did a great job. More
5 Stars + 5 more Stars for Pam Banlaoi. Only person who took the time and effort to follow up with me and took me serious compared to other Cadillac dealerships. Pam even took the time to show me how On St took the time and effort to follow up with me and took me serious compared to other Cadillac dealerships. Pam even took the time to show me how On Star works by locking both car keys inside (hahaha 🤣😂). I highly recommend Pam Banlaoi and look forward to bringing you more business from family, friends, and associates. Thank You, Thony Mony More
I had to take a moment to thank Pam Banlaoi and her Sales Manager Leigh at Cadillac of Beverly Hills. They were incredible to work in the purchase of my car. From the beginning when I reached out until I dro Manager Leigh at Cadillac of Beverly Hills. They were incredible to work in the purchase of my car. From the beginning when I reached out until I drove off with my new car, Pam was so kind, honest and consistent. The car I wanted was sold out everywhere and all the dealerships I contacted were trying to mark the MSRP up between $5-$20,000. It was crazy. I reached out to Pam at Cadillac of Beverly Hills and she told me that they do not mark up the cars. Amazing! She asked me what I was looking for and I told her what the essentials were. From that point, she repeatedly contacted me with various opportunities that came along. It felt like she was on top of it and everywhere else that I contacted just didn't seem to care. It felt like I had an advocate to get this car. Finally, she found the car. She called me immediately and had me come down to the dealership. There were other people waiting, but she was so persistent and on top of it that I was able to get the car. The Sales Manager, Leigh, was so straightforward. We did not have to go back and forth and waste hours. Extremely pleasant and easy going. It felt like he also genuinely wanted me to get the car. It was a success. I have already referred people to Pam and they have all been pleased. Thank you Pam and Leigh! More
Thank you Pam, Moe and all of the staff at Beverley Hills Cadillac for an easy buying experience. For those of you shopping for a new Cadillac, this is the only place to buy from. The staff at BHC are very Cadillac for an easy buying experience. For those of you shopping for a new Cadillac, this is the only place to buy from. The staff at BHC are very down to earth and honest people. They are very up front with NO xx or tricks up their sleeves and extremely professional. The best part, NO!! Adjusted market mark up unlike many other dealerships selling up to 30K over sticker. My wife and I we’re glad we waited and purchased the perfect Escalade which met our family’s needs and budget. Pam you and Moe made that possible. Thank you! This was truly a ⭐️⭐️⭐️⭐️⭐️ experience. More
Austin was super helpful. First, we came to buy a used car. He spent several hours with us and when everything was ready, I realized that I didn’t actually want this old Cadillac but want a new one. And A car. He spent several hours with us and when everything was ready, I realized that I didn’t actually want this old Cadillac but want a new one. And Austin was super chill about it and didn’t push us to close the deal. We leave our contacts in case they have something new, cause they don’t have anything at the moment. And three days later, he called, and now we got our new Cadillac! More
Recently purchased our new XT6 from Pam over at the Cadillac of Beverly Hills dealer. Our experience with Pam was very helpful and quick. She kept us informed and up-to-date with any new vehicle that m Cadillac of Beverly Hills dealer. Our experience with Pam was very helpful and quick. She kept us informed and up-to-date with any new vehicle that might’ve interested us. We are very pleased and satisfied with our vehicle and the Help Pam offered. Very nice and shared good energy. Thank You Pam Loving my car More