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Cadillac of Beverly Hills

Beverly Hills, CA

3.9
82 Reviews
The team at Cadillac Of Beverly Hills would like to welcome you to our dealership in Beverly Hills, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Beverly Hills, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Beverly Hills count on the high-quality vehicles and services found at Cadillac Of Beverly Hills, and we look forward to living up to our reputation every day.
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8767 Wilshire Blvd Suite 101

Beverly Hills, CA

90211

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Showing 82 reviews

June 23, 2022

Very helpful and friendly staff thanks to Jesus Ochoa for helping me purchase my vehicle here at Cadillac of Beverly hills ! More

by Vivianav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Ochoa
Jun 24, 2022 -

Cadillac of Beverly Hills responded

Hello Vivianav, we wanted to take a moment to thank you for telling us more about your experience with us. It is good to know that our team exceeded your expectations and made your experience memorable. We really look forward to serving you for many years to come - Denise

June 23, 2022

The best service ever! Employee Jesus ochoa made my experience delightful. Needed help picking out a car and did a great job advising me. More

by ochoalisbed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Ochoa
Jun 24, 2022 -

Cadillac of Beverly Hills responded

Ochoalisbed, we really appreciate that you took the time to share details about your recent visit to our location. We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited. We will be sure to share your kind words with Jesus and team. Happy Driving - Denise

June 23, 2022

My experience at Cadillac Beverly Hills was excellent I felt taken care of at all times. Jesus was awesome! Well mannered and knowledgeable. Everyone who I dealt with that day was extremely nice and patie More

by shannon.bautista17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epps, Jesus Ochoa
Jun 24, 2022 -

Cadillac of Beverly Hills responded

What a wonderful Surprise! Your words of encouragement, Shannon make us feel proud of what we do. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We look forward to your next visit and will once again work hard to earn your endorsement. - Denise

June 21, 2022

Staff was efficient, courteous & informative. Thanks to Brian & Mohammad. Will make referrals to others. No pressure to purchase, very helpful & staff went out of their way to assist in finding e More

by karenbirdon49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epps, Mohammad Alam, Bill Agovino
Jun 24, 2022 -

Cadillac of Beverly Hills responded

We are so grateful for your feedback Karen! Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. We will pass along your comments to Mohammad, Brian and team. It is words just like these that keep us going - Denise

May 23, 2022

May 22, 2022 Initially I wanted to purchase an used 2020 Cadillac but then I changed my mind and went down to your dealership in Beverly Hills. Mind you that I was referred by Costco. When we went down to More

by joedassa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammad Alam, Ivan Leon
May 24, 2022 -

Cadillac of Beverly Hills responded

Joey, I wanted to personally thank you for taking the time to provide feedback about your experience with us. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We have a culture of constant improvement and feedback like yours helps us shape the way we do things. Thanks again for your honest feedback, Kevin Gatschene

May 24, 2022 -

joedassa responded

Hi Kevin thanks so much for writing back although it doesn’t fix your problem or my problem. Everything stays the same with your company and I still can I get my Cadillac.

Jun 12, 2022 -

joedassa responded

You guys are still falsely advertising cars that you have on inventory. Total scam. Thank god I bought my $135,000 Cadillac from somebody else.

May 05, 2022

Friendly efficient honest thorough knowledgeable Process was quick easy no hassle honest Would highly recommend More

by Stan.kahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Alam, Ivan Leon, Ivan Antonio
April 30, 2022

We worked with them thru phone and texting and made the process super easy. Once we got to the dealership they were very friendly and helpful. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan and Jonathan in Sales
April 02, 2022

Just bought my first really nice car here! I knew I wanted a Cadillac and they had a great selection of new Cars. Jesus was my sales person and couldn't have been nicer or made the process an More

by Brindle C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Brannan, Jesus Cejas, Mohammad Alam
Apr 18, 2022 -

Cadillac of Beverly Hills responded

We are so grateful for your feedback Brindle! Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. Come visit us soon. You can count on everyone of us doing our best! Happy Driving - Denise

March 18, 2022

This was a terrible car buying experience, I would have expected more from a Cadillac dealer in Beverly Hills. Sales manager was rude, my sales woman was also rude. I will not ever do business with this de More

by Jeboring
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Priscilla Brown
Mar 18, 2022 -

Cadillac of Beverly Hills responded

Jeboring, From what we can see your experience was not reflective of our brand. We are really sorry for that. We can only address problems if we are aware of how our interactions are affecting the customer experience. Thank you for taking the time to bring up these issues via your review. We are looking into it and will speak to the staff members involved. I would like to tackle any issues or concerns that remain unresolved. Please feel free to reach me at jenna.broderick@cadillacbeverlyhills.com. - Jenna Broderick

February 24, 2022

Pam banloi is an excellent salesperson. She is very knowledgeable and helped me a lot with finding my car. She listened to me and made the process so painlessly. Pam is the number reason fo More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banlaoi
Mar 18, 2022 -

Cadillac of Beverly Hills responded

Shawn, we are so grateful for your feedback! We want every single customer that walks through our doors to experience the same level of service. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. Congratulations on your new vehicle! - Jenna

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