Back

Cadillac of Bellevue

Bellevue, WA

4.1
158 Reviews

13240 NE 20th Street

Bellevue, WA

98005

Directions

By Type

Showing 158 reviews

January 25, 2020

New Cadillac buying experience. I completed a Pentagon Credit Union questionnaire the last week in December to inquire on the cost of a new Cadillac. When I inputted my zip code I w More

by timothyhayes99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Thompson Sales Manager, Rick in Internet Sales
January 25, 2020

0 down, payment the same We traded in our 2016 Escalade ESV for a 2020 Platinum Escalade, I like the rear camera mirror feature. The sales, Jason Liu is friendly and kind, ver More

by zhangaidiwa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Liu
January 22, 2020

Love my new XT4 I am in love with my new XT4. I purchased it for the AWD and it performed so well during the first big storm. Ian and Rick made the buying process fun More

by BIK9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian McMurren, Rick Qaqish
January 22, 2020

Trade in my BMW 328i for a 2020 XT4 I had a 2011 BMW 328i RWD convertible, We had a snow storm two weeks in Seattle, it was horrible driving through the snow. I needed a AWD, did my rese More

by zhangaidiwa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Liu
January 21, 2020

Our experience at Cadillac of Bellevue was top notch. We have owned several different Cadillac's over the years and purchased them from other dealers throughout the area. This team at Bellevue Cadillac set More

by Nick
Recommend Dealer
Yes
Employees Worked With
Ian Mcmurren, Lina, Steve
January 21, 2020

SUPER I have now purchased 4 vehicles from Mark Anthony and it is always easy. He delivers paperwork and our new Cadillac to our office. I look forward to b More

by Cadillac Guest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anthony
January 20, 2020

Untrained or misleading used car sales person If you are thinking the sales staff are knowledgeable about the car you are considering, you are wrong. I wasted a weekend driving to their dealership More

by dissapointed
Recommend Dealer
No
Employees Worked With
Ronnie, used sales manager ?, and Zack
Jan 23, 2020 -

Cadillac of Bellevue responded

Thank you for your comments, and we are so very sorry to hear of your experience. Would you mind speaking with our General Sales Manager Steve 425-450-1717 directly, so that we can understand fully the issues? It is very important that we improve training with our staff so that we can provide the best experience. Thank you kindly, and we will address immediately.

January 19, 2020

I had the best experience buying a car from here. No pressure, Mark Anthony listened to what we needed and helped us out. Definitely would recommend to family and friends! More

by Dallison
Recommend Dealer
Yes
Employees Worked With
Marcus Lindwall
January 17, 2020

Great experience, great customer service. We received a call from one of the managers letting us know the vehicle we were interested in was available and for a discounted rate. We went in to look at it. Bu More

by beccas
Recommend Dealer
Yes
Employees Worked With
Rick, Lina
January 01, 2020

Hands Down Best Car Buying Experience Ever!! I was extremely impressed with my experience. I called in the night before about an XT6 that I wanted right before closing. Jeff McDonald and I talked More

by Vito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McDonald, Mark Lindwall
...
6
...