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Cadillac Marin
San Rafael, CA
14 Reviews
Thank You for Choosing Cadillac Marin
The team at Cadillac Marin would like to welcome you to our dealership in San Rafael, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near San Rafael, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in San Rafael count on the high-quality vehicles and services found at Cadillac Marin, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14 reviews
July 13, 2024
THIS PLACE IS THE WORST - DON'T EVEN THINK ABOUT STOPPING HERE. They are liars (Victor and Mike) and scoundrels (Victor and Mike) Told me I had a 150 point check on my car, but since they only had one remote HERE. They are liars (Victor and Mike) and scoundrels (Victor and Mike) Told me I had a 150 point check on my car, but since they only had one remote for me, the check didn't catch a faulty computer system. (I bought a 2023 XT5, 38K) After just 2 weeks, my car wouldn't stop. We went in one week after purchasing to get the second remote, but no mechanics work on the weekend, so we had to go back. It took 3 weeks and 4 more trips back to the shop to get it fixed. I raked up $175 in expenses they said they would pay (including my gas, tolls, lyft rides to work, and a tank of gas Mike promised me) for but when i asked for it, Mike with his arrogant xxx said "I believe we are finished here" And now, they are driving my car and never changed it to their name because I get Toll invoices!! DON'T GO NEAR THESE xxxxxxxx!! More
by nohasslenotary
Employees Worked With
Mike, Victor
June 16, 2024
Victor was great, communication was awesome through the whole process before I got to the dealership and while I was there. I recommend getting your Cadillac here. whole process before I got to the dealership and while I was there. I recommend getting your Cadillac here. More
by Isaiah
Employees Worked With
Victor
June 13, 2024
I would highly recommend this dealership! They are knowledgeable and efficient and very friendly. Victor the sales manager was great. The process was simple and everything was explained to me They are knowledgeable and efficient and very friendly. Victor the sales manager was great. The process was simple and everything was explained to me and my questions were answered. I have purchased at many dealerships before but this one is by far the best one. I did not feel pressured to purchase the vehicle. They allowed for me to take my time while test driving my Lyriq and not feel rushed by a time limit like majority if not all dealerships have. Even though they are currently under construction they are still open for business. More
by Sandie
Employees Worked With
Victor Diaz
December 17, 2023
Very bad customer service. The sales manager was rude and incompetent. Because if his lack of interest of helping me purchase a vehicle from this dealer, the car was sold t The sales manager was rude and incompetent. Because if his lack of interest of helping me purchase a vehicle from this dealer, the car was sold to someone else. What bothered me was how I contacted the sales person several times and he ignored me. More
by buster90803
Employees Worked With
I was not happy with Martin.
