Cadillac Lakeland - Service Center

Changed engine oil and filter according to the paperwork that they gave me they put the wrong oil in my car that was Saturday afternoon I called them when I saw the problem no one was there that could give that they gave me they put the wrong oil in my car that was Saturday afternoon I called them when I saw the problem no one was there that could give me a answer so rest of weekend no car to drive not very happy about this More

Everyone was very pleasant to deal with service was done quickly considering they had to order the parts and washed my car as well. quickly considering they had to order the parts and washed my car as well. More

Service has been excellent at Lakeland Cadillac. Cheryl takes great care of her customers and always has a great attitude. Cheryl takes great care of her customers and always has a great attitude. More

Cadillac of Lakeland is the best, and billie treats me as a valued person. She goes out of way to make my experience special. I will always choose this dealership for all the work done on my car and her nam a valued person. She goes out of way to make my experience special. I will always choose this dealership for all the work done on my car and her name is Eileen and she’s very special to me. Thank you Cadillac of Lakeland More

SBC has the very best service department. I bought my Cadillac 2years ago and I always get serviced and the get me right in and out quickly. Billie in service is the best always a pleasure to I bought my Cadillac 2years ago and I always get serviced and the get me right in and out quickly. Billie in service is the best always a pleasure to work with her. They always provide me with a loaner. More

Thank you so much for helping us in a time of need! We are very appreciative! We are very appreciative! More

Inept service department, made appointment for recall. Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. C Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. Calls to service manager are a waste of time. Will never return to this dealer for any reason. More

Took my XT4 in for service today, oil change, replace engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs @ Cadillac Lakeland. I HIGHLY recommend this dealership & their service dept, especially "Billie." It's ALWAYS a pleasant experience when I go there!!!!! You should try them!!!!!!! More

Last two service visits left me knowing that I was never going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. More