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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
91 Reviews

91 Reviews of Cadillac Lakeland - Service Center

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December 13, 2024

very friendly in every department very knowledgeable from front desk to garage they keep you up to dste More

by SABRANVIC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike in service
December 12, 2024

My car repair was handled quickly. Darryl was friendly and knowledgable. I have always had a positive experience with the service department More

by BOCK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Service is always good and I like that they are up front with all work being done. With that said…, the last couple of times I have been there for the cars service, it was not vacuumed out and had dirty ha More

by JRWETHERINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 07, 2024

I always appreciate the service and care when I am there. Efficiency, helpful and caring . Service person, Mike, always goes above and beyond More

by Eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 06, 2024

Not enough words to describe the staff, work completed efficiency but excellent, outstanding, value for cost and just wonderful. Customer service gets gold stars every time. More

by 7SANDI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Had my legacy front grill replaced. The job was performed flawlessly as quoted. The staff was very professional and polite. The job performance exceeded my expectations. More

by JOHNTK1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Woodrum
November 27, 2024

The body shop and Nick helped make our hurricane damage repair smooth. We are satisfied with the dealership More

by DOCTITLE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
November 26, 2024

Everyone was very polite and helpful. Tony specifically went out of his way in assisting me and it was much appreciated. More

by MEGANKAPERAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Climer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

It's starting to feel like every time we bring a car in for service we should just have $1,000 ready. Every. Time. More

by MIKEBOUTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I interacted with Marcos in service.
November 26, 2024

Derrell went over and above to make it a great experience even brought my Cadillac back to me at my work personally More

by KUHLMANWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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