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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
91 Reviews

91 Reviews of Cadillac Lakeland - Service Center

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January 03, 2025

They checked my car very quickly. I had a long drive planned and they made sure to check everything to make sure my car was good to go. More

by LEAHCELINEMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Marcos was a pleasure to work with, he took the time to listen to all issues we needed addressed with our 2024 Crosstrek. Gvae us a realistic estimate of how long the work would to complete. Once completed More

by cronus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ortega
December 29, 2024

Darrell and his wonderful staff got me in and out in no time and back on my way. More

by LYNNSY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Billie takes care of my car repair needs in the service department. She is always pleasant and courteous when I visit the service department at the dealership. She is knowledgeable and informative about wh More

by DRBSATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand
December 28, 2024

Very nice experience, no hassle sales person. Very reasonable prices and great value for trade in. I now have a brand new ride, SUBRAU ASCENT. Thank you More

by CCPDANIELS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idetthe Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kent
December 26, 2024

Marcos Ortega did an excellent job, from informing me of services to be performed, to keeping me up to date on status of the work to reviewing the final invoice and work performed. More

by MARC33594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ortega
December 22, 2024

Really enjoy dealing with Carlos in the service dept. He sticks to his estimates, and tells us everything we need to know. More

by Lokojan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
December 21, 2024

I found a dint and a deep scratch in the hood of my truck. Talked to the manager and they are fixing it. More

by GEFROGGETT
Recommend Dealer
No
Employees Worked With
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service was completed in a reasonable amount of time and the service representative was friendly and helpful. More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Mike did a great job getting my wife's Outback serviced on a Friday afternoon. More

by WWINKLER51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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