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Cadillac Lakeland - Service Center

Lakeland, FL

4.5
55 Reviews

55 Reviews of Cadillac Lakeland - Service Center

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November 27, 2024

The body shop and Nick helped make our hurricane damage repair smooth. We are satisfied with the dealership More

by DOCTITLE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
November 26, 2024

Everyone was very polite and helpful. Tony specifically went out of his way in assisting me and it was much appreciated. More

by MEGANKAPERAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Climer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

It's starting to feel like every time we bring a car in for service we should just have $1,000 ready. Every. Time. More

by MIKEBOUTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I interacted with Marcos in service.
November 26, 2024

Derrell went over and above to make it a great experience even brought my Cadillac back to me at my work personally More

by KUHLMANWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

It was easy, fast and painless. Very smooth and easy process. Very helpful and friendly. More

by WDWGIRLZ
Recommend Dealer
Yes
Employees Worked With
Jacob Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Everything was fine except I was told to give 30 minutes to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service represe More

by RSTRUSSION
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
November 23, 2024

This is the first time conducting business with this dealership. I'm not sure what you want me to say about them. I did not work with the service department. I purchased a 2025 XT5 from the sales depart More

by JOSEMARINE76
Recommend Dealer
Yes
Employees Worked With
Matthew Sotomayor and Glen McGuire
November 23, 2024

The team here is the greatest they took very good care of me and were very thorough More

by BKBELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Tony in service
November 22, 2024

After having my cars serviced by this dealership for many years, I have never been disappointed in the professionalism, service and respect. They are awesome! More

by WINNIEGKIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Mike in Parts and Billie in Service, were great! I had a trip coming up and they worked to get a back-ordered part in and get it installed prior to my trip date! Thanks guys! More

by MISSMOLLYSGARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand and Mike Harrell
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