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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
66 Reviews

66 Reviews of Cadillac Lakeland - Service Center

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January 08, 2025

It took 2 1/2 hours for an oil change and then they came with a list of services costing almost $900 that was not requested or necessary. Will not go back. More

by ALAPPLEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Always professional and friendly…. .service completed when stated and all questions were answered. Always like getting a cleanly washed car More

by CBDEW4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie in service
January 05, 2025

Always friendly service at Lakeland Cadillac Buick. Love the loner car too. Thanks for keeping my Buick on track. More

by SHARON.DENNIS1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
January 05, 2025

Always friendly service. Very helpful and able to work with me in a time of need. More

by HMHOWELL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Marcos
January 05, 2025

Always friendly and helpful service. It feels like family when you walk in the door. More

by KCATHIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brimlow
January 03, 2025

They checked my car very quickly. I had a long drive planned and they made sure to check everything to make sure my car was good to go. More

by LEAHCELINEMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Marcos was a pleasure to work with, he took the time to listen to all issues we needed addressed with our 2024 Crosstrek. Gvae us a realistic estimate of how long the work would to complete. Once completed More

by cronus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ortega
December 29, 2024

Darrell and his wonderful staff got me in and out in no time and back on my way. More

by LYNNSY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Billie takes care of my car repair needs in the service department. She is always pleasant and courteous when I visit the service department at the dealership. She is knowledgeable and informative about wh More

by DRBSATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand
December 28, 2024

Very nice experience, no hassle sales person. Very reasonable prices and great value for trade in. I now have a brand new ride, SUBRAU ASCENT. Thank you More

by CCPDANIELS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idetthe Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kent
1
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