Cadillac Lakeland - Service Center

Friendly and efficient service supplying a loner vehicle at no cost making my visit very easy thank you at no cost making my visit very easy thank you More

Extremely grateful for helping me with my battery situation. Marcelino B. was able to quickly fit me in and kept me up as to when it would be completed. situation. Marcelino B. was able to quickly fit me in and kept me up as to when it would be completed. More

Great service friendly people great customer service always looking to make my visit a good onr always looking to make my visit a good onr More

The workers were efficient. Everyone was very courteous. Tony was exceptionally informative and kept us up to date with the care of our 2025 Outback. Thank you for your cou Everyone was very courteous. Tony was exceptionally informative and kept us up to date with the care of our 2025 Outback. Thank you for your courteous and efficient service. More

The service was superb, gentlemen named Tony kept me informed and was hospitable, auto service was very satisfactory informed and was hospitable, auto service was very satisfactory More

The sales process was very smooth and efficient despite the amount of questions we peppered Keith Pedrick with. We purchased 2 cars and traded in 1 in a 4 day window. Keith & Glen were great to work with. the amount of questions we peppered Keith Pedrick with. We purchased 2 cars and traded in 1 in a 4 day window. Keith & Glen were great to work with. The reason that it's not 5 stars however is due to an issue with administration and the excess payoff of our traded-in car. Having to wait close to a month for a check because of a clerk error is not really that great of a look. It might not have been that big of a deal if the communication had been better. Leaving messages for people and them not returning your call is an issue. Having to chase people down just to get information about money owed to you is not great. I can imagine if the situation were reversed, I would've been hounded day and night. I haven't had to visit the Service Center yet but I am hopeful they are better than Regal. Regal's Service Center is the sole reason I went looking elsewhere. (Poor Regal catching strays on a review not even meant for them) Overall, the buying process and the finance office at Cadillac Lakeland were smooth processes. Nothing hidden, no xx, good back and forth conversation. More

They were kind and got to the point, They check the problem, but did not show during checking. problem, but did not show during checking. More

The service was good but I wished to let me use my 15% discount coupon. discount coupon. More

I liked the early morning appointment and finishing around the time I expected. Staff very friendly around the time I expected. Staff very friendly More

everyone was very friendly, they got the job done in a timely manner. I will be going back for my oil change. timely manner. I will be going back for my oil change. More