Cadillac Lakeland

Derrell went over and above to make it a great experience even brought my Cadillac back to me at my work personally even brought my Cadillac back to me at my work personally More

Nice. Clean. Friendly. The best financial manager of the world , her name , Jessica Kent. My sales person , Idetthe Patino , outstanding , and being bil Clean. Friendly. The best financial manager of the world , her name , Jessica Kent. My sales person , Idetthe Patino , outstanding , and being bilingual is a plus. Will recomend to all of my friends. Thanks. More

It was very nice working with Victor, Andrew, and Steven (Finance Manager) as they were very knowledgeable regarding the vehicles, options, warranties, etc. Cadillac Lakeland has exceeded our expectations. (Finance Manager) as they were very knowledgeable regarding the vehicles, options, warranties, etc. Cadillac Lakeland has exceeded our expectations. Thank you! More

It was easy, fast and painless. Very smooth and easy process. Very helpful and friendly. Very smooth and easy process. Very helpful and friendly. More

Everything was fine except I was told to give 30 minutes to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service represe to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service representative to ask what the status of my auto was. It would be nice to be updated on what was being done. More

This is the first time conducting business with this dealership. I'm not sure what you want me to say about them. I did not work with the service department. I purchased a 2025 XT5 from the sales depart dealership. I'm not sure what you want me to say about them. I did not work with the service department. I purchased a 2025 XT5 from the sales department. More

The team here is the greatest they took very good care of me and were very thorough me and were very thorough More

After having my cars serviced by this dealership for many years, I have never been disappointed in the professionalism, service and respect. They are awesome! years, I have never been disappointed in the professionalism, service and respect. They are awesome! More

Mike in Parts and Billie in Service, were great! I had a trip coming up and they worked to get a back-ordered part in and get it installed prior to my trip date! Thanks guys! I had a trip coming up and they worked to get a back-ordered part in and get it installed prior to my trip date! Thanks guys! More

Was having problems with my infotainment system while on a road trip, called into the dealership on my way home to see if they could figure out what the problem was, it turned out that my software needed up a road trip, called into the dealership on my way home to see if they could figure out what the problem was, it turned out that my software needed updating, as this was going to be a long process they provided me with a 'loaner' vehicle to get home and come back the next day to pick up my vehicle, the service agent (Anthony?) was very courteous and helpful during the full process of getting my problem fixed. More