Cable Dahmer Chevrolet of Independence

service Had some performance work done to my satisfaction. On may 6th 2015 Had my door handle diagnosed was told it was a switch which I purchased. Asked to Had some performance work done to my satisfaction. On may 6th 2015 Had my door handle diagnosed was told it was a switch which I purchased. Asked to borrow a screw driver for (2 screws)could not get one from parts counter. Went home replaced handle was not the problem. Called and was told it ended to be programmed. Checked with other dealers and said I did not. Brought car back(I live 40 miles away) was told couldn't program it and needed a door latch ($260) Which w labor would be $500 lengthy job. And was told also needed programming. Other dealers said not true. I did find a used latch for $70 and 4 screws and 10 mins later the door was fixed. Hmmm? Totally satisfied with performance work ... but thebad diagnoses of door and purchasing of wrong part due to and not offered my money back was bad it was only $15 but would have never purchased the part if I was not informed that it was bad. Also don't know why other dealers would say neither door switch or handle needs programin and this dealership says it does. I replaced latch and no programming works fine 10 min. Job . I would have felt really bad if I had paid $500 for this service. More

Monique Cobbins is an idiot This girl is dumb beyond words. I had to explain to her how a chapter 7 reaffirmation works. Then she comes to me and says they need $2500 down on t This girl is dumb beyond words. I had to explain to her how a chapter 7 reaffirmation works. Then she comes to me and says they need $2500 down on the truck I was looking at, I said ok. (Prepared to put $5000 cash down) she then procides to tell me, without asking if I had a Down payment that it would be best for me to let the bank repo my truck and there is no repracutions. (There are with a reaffirmed vehicle). She still never asked if I could do the down payment. Bottom line is she is an uneducated moron looking to make a buck. Steer clear of her at all cost. As far as the dealership goes, because of her I bought a cummins at landmark dodge next door. More

Service Was told when I bought my car that I would receive free oil changes for 2 years. NOT what happened. I drove in the fog, rain and hail, very early in Was told when I bought my car that I would receive free oil changes for 2 years. NOT what happened. I drove in the fog, rain and hail, very early in the morning on my day off to get my car serviced (not to mention that I drove 40 mi. to get there) and received the news that they had a "special meeting" and could no longer give the free oil changes that I was promised, and that there was a misunderstanding and it was to only be 2 free oil changes per year. Well I guess enough people misunderstood to have a "special meeting" about it. At the VERY least I should have had that explained before I drove that far, that early, and in the weather. I am VERY UNHAPPY. This is NOT good customer service AT ALL. I did receive a call 2-1/2 hrs later for a 1/2 price oil change if I was still in the area. What a joke. More

bad experience I was their for eight hours. The price of the car is too high. My interest rate drop but iam still paying the price.I couldn't get a remote start beca I was their for eight hours. The price of the car is too high. My interest rate drop but iam still paying the price.I couldn't get a remote start because i was at my limit its a 2013 Ford Focus. If your a lady don't go by yourself because they will rip you off. They gave me certain cars to choose from and if i didn't take it they wasn't going give me one. So i chose the Ford Focus I love it but I wish i could get a chevy Equinox I had a trade in and they were trying to get me to put more money down to get a better car. I still owe 4000 on my car and they paid it off. I think i got a bad deal 72 months for a used car. Do not go to that dealership unless you know about cars. I am going to have to pay all that money for a car they couldn't put a remote start on. My sales man had the nerve to tell me to give him $375 and i could get one. Iam paying the price for a chevy eqinox they should have let me get. More

Not impressed It started out as a good experience, financing department was great, but became very frustrated with lack of follow-thru with issues and communication It started out as a good experience, financing department was great, but became very frustrated with lack of follow-thru with issues and communication from sales. More