Cable Dahmer Chevrolet of Independence | Page 5

Ordered vehicle -dealer changed pricesby Mike Titus Ordered vehicle -dealer changed prices by Mike Titus Construction, Inc from Blue Springs Missouri June 10, 2021 Prices negotiated and ordered 3 new Ordered vehicle -dealer changed prices by Mike Titus Construction, Inc from Blue Springs Missouri June 10, 2021 Prices negotiated and ordered 3 new trucks in February 2021 Received 1st truck ok, 2nd truck arrived, they wanted to renegotiate price, finally 3rd truck arrived and they raised price $2,170.00 above agreed price. Absolutely, horrible sales practice. I have the emails and orders confirming all transactions and confirmed prices but they failed to follow through. After not hearing from dealership for several days about transaction, I called to learn that vehicle I special ordered in February was sold . Unbelievable - never again for us to buy a vehicle or recommend this dealership…. More

I reached out to this dealership in search of a new vehicle, asking what offer they were able to give me with no hassle. At first, I was told they could not give me an offer without running my credit ( vehicle, asking what offer they were able to give me with no hassle. At first, I was told they could not give me an offer without running my credit (red flag #1). Then after telling them I had an offer from another dealership, they were finally willing to work on an offer. I was texting with a salesman for over 4 hours before getting an offer. When he finally sent it, I did was not able to respond immediately and he sent a "?" within two minutes of the offer (red flag #2). I thought this was rude, especially after I had been so patient with him. He told me he took $7,000 off the price of the vehicle, but when I looked at the offer he had also added back in $3,000 of options I did not want (red flag #3). When I told him this, he said they could not remove them and that they were already on the vehicle. I feel they were not upfront with this and should have included these things in the price of the vehicle if they were not optional. Ultimately decided to walk. More

was in the market to purchase a newer pickup so last weekend got online to check them out.Found something I might like so send text to dealership (as I’m a disabled vet without the power to talk )was pu weekend got online to check them out.Found something I might like so send text to dealership (as I’m a disabled vet without the power to talk )was put on hold several times trying to figure out which truck I was trying to buy.Finally was given to a person named Ty Horton who couldn’t find the truck.She ask for the stock # and still couldn’t find it so she ask for last 6 numbers of the vin so I gave that to her.Said she would be right back but it appeared truck may have been already sold but she would check.After 2 1/2 hours waiting I sent text stating that you people need to let me know as I can go somewhere else to purchase a truck.It wasn’t long till this ty Horton can back with she wasn’t other people but here name was ty Horton and that the truck I was interested in was probably sold and she was busy selling a car to someone else.So in short she was rude and didn’t bother to keep a buyer informed of the progress being made in the purchase of one of there trucks I will in fact not ever buy anything from Cable Dahmer She in my option has no business doing any kind of business with the handicapped or disabled More

My experience having service work done on 2 different vehicles that I bought from Cable Dahmer over the course of 16 years was that the work is seldom completed properly or on schedule. Their prices f vehicles that I bought from Cable Dahmer over the course of 16 years was that the work is seldom completed properly or on schedule. Their prices for their sevice work is as high or higher than you would pay anywhere else, I have discovered. I would recomend taking your GM vehicle to a different dealership for service work, or simply finding a trustworthy independent mechanic to do maintenance or repairs. Cable Dahmer is better at taking your money and making excuses for their poor service work than they are at simply getting the jobs done correctly. More

We have had a terrible experience. Used sales rushed our purchase. They had to come to our house take car back and service it. Now we have to buy new tires because we have three of one brand and a fourth purchase. They had to come to our house take car back and service it. Now we have to buy new tires because we have three of one brand and a fourth is a worn out tire that does not match the others. I guess we should have checked, but who sells a car that way with 9000 miles on it!! More

Bought a truck from them was worst mistake we made ive had truck in my possession 5 days and going on 2 payments the service guy lied said they drove truck 30 miles but must have thought I was stupid the had truck in my possession 5 days and going on 2 payments the service guy lied said they drove truck 30 miles but must have thought I was stupid the truck was drove 7miles and never left the lot... my chevy app allows me to track the truck and its usage it ran for almost 2hrs with top speed of 7mph they trying to get out of working on it cause they sold me a xxx....they have had my truck since Jan 5th it is now Feb 1st im not happy im calling lawyer and the local news stations about there practices More

Customer treatment here is really poor. I was so disappointed. I experienced only hassle and absolute disinterest in helping me as a customer in sorting out the issue with VCS that this company sold disappointed. I experienced only hassle and absolute disinterest in helping me as a customer in sorting out the issue with VCS that this company sold me. I don't recommend to approach them at all, ie once you are hooked, you've also been forgotten immediately....>;o( More

drove 3 hours for an appointment vehicle wasn't it lot that it was supposed to be at sent to another lot 20 minutes away while setting in vehicle was told oh this vehicle was just sold. Don't put a custom that it was supposed to be at sent to another lot 20 minutes away while setting in vehicle was told oh this vehicle was just sold. Don't put a customer in a vehicle that is sold More

Didn't Buy A Car From Them... But Wish I Had! I did NOT end up purchasing a vehicle from Cable Dahmer Chevrolet, let me get that out of the way up front... but I wish I HAD because I have nothing I did NOT end up purchasing a vehicle from Cable Dahmer Chevrolet, let me get that out of the way up front... but I wish I HAD because I have nothing but praise for them! The ONLY reason I purchased a vehicle from someone else was because Cable Dahmer didn't have the EXACT car I was looking for... but they came so close. For starters, I was looking for a Black 2012 - 2015 Chevrolet Sonic RS 6-Speed Manual Turbo with under 100K Miles for around $6,000... and what they had to offer was a Dark Gray 2013 Chevrolet Sonic LT 6-Speed Manual Turbo with under 100K Miles for around $6,000... so close right? Everyone from the sales staff, to the customer service rep, to the finance officer were so kind, responsible and willing to work with me. They were all very patient and understanding as they bent over backwards to meet all of my requests during this Covid-19 Crisis. They were not pushy at all and they all communicated well via phone calls, texts, emails, pictures and videos despite the fact that they're based in Kansas City, MO and I'm in Dallas, TX. I was on the verge of making the 7- hour road trip up there to purchase the car they had to offer and had even placed a $500 deposit down to make it happen. But the weekend before my planned trip is when I found the car I ended up with being sold by an individual seller. In the end, Cable Dahmer was very understanding and I had no issues with keeping my $500 deposit back. I would HIGHLY recommend working with them for your car purchase needs. They are VERY professional and you'll be glad you did! More

Pushy, and condescending, salesman Everything was okay until after the test drive. Then it was time to talk about the car. We decided that we wanted the car, so a price was negotiatin Everything was okay until after the test drive. Then it was time to talk about the car. We decided that we wanted the car, so a price was negotiating. But during this process, the salesman kept repeating himself and spoke to us like we were idiots. Even after putting up with all that, we decided that we would get the car, since it was what we were looking for. We were led to believe that we were getting a tremendous deal, even though that was not true. (We would bring up certain things about the car, and all he would say was "it passed inspection".) After we wrapped up the financing, we were given the keys. As we go out to get the car, we notice that there was damage on the front end. (The carfax said it was in the back.) When we showed this to the salesman, all he said was that there was no way his manager was going to pay for any repairs, since "we got such a good deal". This was said with a grin on his face and a condescending tone of "sucks to be you". He gave me the feeling that he thought we were a family of suckers and that he got one on us. We won't ever be going back. More