Cable Dahmer Buick GMC of Kansas City

I purchased my car 1 year ago. The first thing I noticed was a car that gets 27 mpg was averaging 16 when it arrived by there driver from a lot 4 hrs away. Next they have my last n The first thing I noticed was a car that gets 27 mpg was averaging 16 when it arrived by there driver from a lot 4 hrs away. Next they have my last name incorrect even know I’ve called three times and asked for them to change it, but I’m still getting mail with the incorrect name. Third, I called and asked kindly to speak with a manager and the salesman would not patch me through. So I got off the phone,, he had the nerve to call back and still harass me so again I got off the phone. Then he texted me a number with the name jimmy I could call so I did, it was a disconnected number. Bottom line, my car has 40000. Miles on it was taking it in for the first oil change instead I’m trading it in to a different dealer and never doing business with them again. Point is all I wanted was my name correct. They have not shown in anyway to care or be loyal to existing customers. Trust me everybody I know will be shown a copy of this note with all the bills o send out to 1900 good customers of mine. Cable Dalhmer Kc has wasted way to much of my time including having to write this review. More

Great experience! They had me in and out, without any high pressure sales. Will be buying another vehicle from them soon. They had me in and out, without any high pressure sales. Will be buying another vehicle from them soon. More

Bobby is the best. He is honest, professional, knowledgeable and patient. He is my go to service manager He is honest, professional, knowledgeable and patient. He is my go to service manager More

Did not have Service! ! I received NUMEROUS Text messages and emails and now a survey after I even called to let them know they did not have any vehicle and my name was N ! I received NUMEROUS Text messages and emails and now a survey after I even called to let them know they did not have any vehicle and my name was Not Mary!! Ridiculous! They can’t even keep their messages straight, it gives off bad vibes!! More

Great service once again. I made an appointment online which was easy to navigate. Everyone was professional, courteous and friendly. The service that I received was done o I made an appointment online which was easy to navigate. Everyone was professional, courteous and friendly. The service that I received was done on a timely manner. Tim checked us in and kept us up to date throughout the whole process. A big Thank You to Tim for his knowledge walking us through what service needed to be performed. As always will recommend Cable Dahmer. More

The last two times I’ve come for vehicle service, I’ve waited 2 plus hours and left both times with my tire pressure light on. waited 2 plus hours and left both times with my tire pressure light on. More

Our salesman’s name was Paulo Pita and he was excellent! We were very well taken care of. We were very well taken care of. More

I'm grateful for the attention given to me and my vehicle at Cable Dahmer. The service department pays attention to every concern. I recommend this dealership. at Cable Dahmer. The service department pays attention to every concern. I recommend this dealership. More

Easy to get in and out. Wait area is pleasant and clean. People are very nice Wait area is pleasant and clean. People are very nice More

Only reason I am leaving a review is to stop receiving emails begging for a review. If you need to ask more than once you are begging, BTW the oil change service was great! emails begging for a review. If you need to ask more than once you are begging, BTW the oil change service was great! More