Cable Dahmer Buick GMC of Independence

Service Manager... Your Poor Employees. I was at Cable Dahmer Buick GMC Cadillac a few days back to get some maintenance service done on my Cadillac. I was informed upon arrival that my oil I was at Cable Dahmer Buick GMC Cadillac a few days back to get some maintenance service done on my Cadillac. I was informed upon arrival that my oil change may take a little longer than normal because the lube guys were a little backed up, I am completely ok with this as long as I am told upfront. Some places are like, oh yeah we will have your vehicle done in 40 minutes, and an hour later I am seeing it be pulled into the shop. I would much rather be told up front it may be a little while than have to ask why the original promise was not withheld. So I patiently waited, when I seen my vehicle being pulled into the shop I decided to kind of wonder back to where I could kind of watch what was going on with my vehicle since some shady kind of things have gone other places I have taken some of my vehicles. What I had seen from this vantage point I could not believe... I seen what I believe was the service manager, back in what looked to be the lube bay area with a hand full of paperwork and he was yelling at one of his employees telling him "well apparently your f****** stupid and do not know how to do your job right" and telling them they all needed to pick up the pace, from what I could see, the what looked to be 3 guys in this particular department of the shop were already franticly working to keep work done in a timely manor, and doing what they could to get work done. I was absolutely appalled by not only the language used by someone that should be a respected part of the department, but they way in which he treated his employees... Your employees are what make you your money and keep your customers happy, and they should be treated with respect and dignity. My church and I will be praying that your service manager find the light to better treat his employees the way and with the respect in which he would want to be treated. I was extremely satisfied with the quality of the work performed to my vehicle and my service advisor took very good care of me. Hopefully the manager will take care of his behind the scene employees the way Robbie took care of me, and the oil change guy took of my vehicle. It must be extremely difficult to take pride in your work when you are treated so poorly in your work place, I wish I had a name of a lube guy so I could mention him as well. I do plan to return for service, but hope the best for the employees of such a disrespectful man... I wish there was more I could do for the employees in which I seen being very mistreated. Best of luck... More

Great Experience! We test drove a GMC. Sergio was very knowledgeable about the vehicle and the options. When we gave a budget range Sergio gave us options in the midd We test drove a GMC. Sergio was very knowledgeable about the vehicle and the options. When we gave a budget range Sergio gave us options in the middle. He has to be one of the best salesman that I have come across. He was very nice, friendly and made us comfortable with our test drive. We didn't feel pressured and it was a great experience. This is what buying a car should be about. Then on top of it the Manager came over to introduce himself and just say "Hi". It was a nice gesture. More

Review for Carlos Carlos was very helpful and polite to work with. He was helpful and made sure I got what I needed to complete the transaction for my new cadillac. Carlos was very helpful and polite to work with. He was helpful and made sure I got what I needed to complete the transaction for my new cadillac. More

Excellent at every level Had a wonderful experience with Mike Klein and Jenise Isaak was a great help as I investigated the car. Bothe were friendly, honest and professional. Had a wonderful experience with Mike Klein and Jenise Isaak was a great help as I investigated the car. Bothe were friendly, honest and professional. I would recommend them to anyone! Thanks for treating us so well! More

Recognition of a well deserving employee Sergio Moyer First, I would like to thank cable-dahmer for employing a tremdous employee name Sergio Moyer. Not only did this salesman go head to toe with everyth First, I would like to thank cable-dahmer for employing a tremdous employee name Sergio Moyer. Not only did this salesman go head to toe with everything we wanted, he went beyond the call of duty. Next, Sergio not only helped his customers he also took on another salesman responsibility to help the person who referred us to Cable-Dahmer. Finally, if you want a postion in sales you first must listen to the customer, then put yourself in the customer shoes. With Sergio Moyer he did his job well and should be recognize for his job well done. Thank You Sergio! The Curry Family More

Thanks! Was a smooth and easy deal to get the car I wanted at the price I needed. Jim has helped me in the past and was the perfect professional this time as Was a smooth and easy deal to get the car I wanted at the price I needed. Jim has helped me in the past and was the perfect professional this time as well. More

Cable Dahmer Buick Sales Review I would highly recommend Cable Dahmer Buick GMC Cadillac to anyone I know who needs a car. Nathan Steele is an EXCELLENT salesperson and demonstrates I would highly recommend Cable Dahmer Buick GMC Cadillac to anyone I know who needs a car. Nathan Steele is an EXCELLENT salesperson and demonstrates a high degree of professionalism (e.g., answering questions, addressing details, and courtesy). He made our experience of buying a new car a terrific one. Additionally, Sherrill Bass was very helpful in explaining some of the finer details of the car we bought. What a wonderful group of people this dealership has and two outstanding employees in Nathan and Sherrill. Robert Basolo More

Amazing!!!! Awesome experience Second time buying from Carlos. I recommend anybody and everybody to go see him at cable domer gmc. Carlos made sure we were taken Awesome experience Second time buying from Carlos. I recommend anybody and everybody to go see him at cable domer gmc. Carlos made sure we were taken care of and in and out as fast as possible. Rest of the staff was very pleasant as well. More

Thank you for your service to my Chevy. Both Robbie and Olga were very helpful and knowledgeable. I appreciated that I got a car wash afterwards and also did not have to wait too long. Thank Both Robbie and Olga were very helpful and knowledgeable. I appreciated that I got a car wash afterwards and also did not have to wait too long. Thanks so much! More

Cable-Dahmer and Bob McCosh Working Together I purchased a used car at Bob McCosh Chevrolet in Columbia, Missouri in June. It did not come with any warranty. Driving back to Independence, MO, the I purchased a used car at Bob McCosh Chevrolet in Columbia, Missouri in June. It did not come with any warranty. Driving back to Independence, MO, the brakes were making a loud sound. I took the car in to have the brakes checked but the car had wheel locks and the lock key wasn’t in the car. I called Bob McCosh about not having the key to unlock the tires to have the brakes fixed. They got me in touch with Cable-Dahmer Buick GMC Cadillac - Service Center in Independence, MO., to take the wheel locks off and put new ones on. While changing out the wheel locks, Cable-Dahmer service noticed that a back tire was very unsafe and called Bert Nuetzmann at Bob McCosh in Columbia, MO; Mr. Nuetzmann authorized them to replace the tire at no cost to me. I would recommend Bob McCosh of Columbia, MO for standing behind their vehicles and for reaching out to Cable-Dahmer Buick GMC Cadillac of Independence, MO to fix the car. Ryan Broome and Cole Fitzpatrick of Cable-Dahmer Buick GMC Cadillac – Service Center in Independence, MO were outstanding to work with and went beyond duty to initiate calls to Bob McCosh Chevrolet to make my car safe. I would recommend both Bob McCosh of Columbia and Cable Dahmer Buick GMC Cadillac Service in Independence, MO., in all areas of buying used cars and service. More