Cabe Toyota

Ok, before I say anything, I must admit that I did not trust this dealership at all since everything I heard over the phone was too good to be true. I WAS PROVEN WRONG - and I thank Joe Garcia for his pa trust this dealership at all since everything I heard over the phone was too good to be true. I WAS PROVEN WRONG - and I thank Joe Garcia for his patience while dealing with me and never giving up. BACKGROUND I am a member of a credit union (SchoolsFirst...woot woot) and they were offering me an awesome APR with a pre-approval which was to expire on January 1st. On top of that, if I purchased from one of the three (3) Orange County Toyota dealerships specified by the credit union I would receive an addition 0.5% discount. Pretty awesome, right? I used CarWoo, Edmunds, TrueCar and CarsDirect to get some online quotes before I headed to the dealerships to negotiate. First dealership listed by was Toyota of Orange. I HATE THEM FOR MANY REASONS. If you ever have to buy a Toyota, avoid them. The price they negotiated was higher than what Cabe offered online and they told me that the only 2 colors I would find out of 900 dealerships was Silver and Beige. LIARS! Second dealership listed was Miller Toyota in Anaheim. They offered me a White car but again for more than what Cabe offered online quote. They said they could trade for the color I wanted but it would cost an additional $400. The last dealership I called said that they could get the color I wanted but there was no way I should believe any dealership that offered what Cabe quoted and get me the color I wanted without charging me extra. All three dealerships were wrong. EXPERIENCE Tina Muniz initially sent me the quote via email but the price was so low I thought for sure it wasn't valid so I put it aside. I didn't respond to her email and two days later she followed up which was perfect timing as it was the day after I visited several dealerships in which I got an idea of how many I was going to pay. She transferred me to Joe Garcia, finance, as I had some doubts of the validity of the quote plus the incentives they were offering me. Anyways, my 0.5% additional discount was going to equate to over $300 savings spanning the life of my loan so I was trying to convince Joe that if he could take an additional $300 off to match the discount and an additional $75 for gas to travel back and forth from Anaheim to Long Beach for my Toyota Care. {Side note - in addition to the 2 year Toyota Care, Cabe includes a free 3rd year. If that isn't already awesome, they give you years 4 & 5 of free oil change. That is some major savings in itself!} Joe worked with my credit union directly and got me what I wanted through finance but he couldn't adjust the quoted priced. After I called my credit union several times to verify what Joe was telling me was the truth - EVEN THEY said that they have never seen a dealership go out of their way to make such a deal like Cabe. My credit union rep had her doubts too at first. Anyways, they had me sold and Joe Garcia went in on his day off (12/31/12 New Years eve) to make sure that my paperwork was ready to go when I got there. He left by the time I arrived at Cabe. I met John S. there who took over for Joe and Tina's behalf as they were both off and he did a great job starting the paperwork and showing me the car features. There was a little bit of confusion of they financial arrangements that were made between Joe and Sean, the finance manager, but somehow they figured it out. Jason helped us with the final paperwork and he was nice too. The final paperwork seemed a little longer than I expected but that could be because I was anxious to take my car home and make it in time for New Year's eve arrangements. The only little glitch, and it isn't even that bad, there was a little bit of confusion at the dealership and they called me looking for some financial paperwork but by the time I called my credit union to see what was up the credit union said the dealership contacted them already. FINAL THOUGHTS Again, I had my doubts but Cabe turned out to be awesome! I wasn't pressured once I got there for any additional features and the price and finance they quoted me was the price I paid. I even got the color I wanted which other dealerships told me was unavailable. If there service and Toyota Care incentives promised are as smooth as the buying experience of this car, I look forward to working with them for the next 5 years even if I have to drive 30 miles each way. It is one of my personal beliefs that family owned businesses should be be more powerful and competitive than major corporations so I double whammy-ed by getting the cheapest rate and supporting small business owners. Thanks Cabe! Tiffany More

They were friendly, efficient, and no nonsense transaction. I enjoyed buying my car from them. I got exactly what we discussed over the Internet and I would recommend them to my friends. transaction. I enjoyed buying my car from them. I got exactly what we discussed over the Internet and I would recommend them to my friends. More

Great experience. Very helpful. Extremely satisfied. I enjoyed my first experience buying a brand new car. Will recommend dealer to all of my friends. Thank you enjoyed my first experience buying a brand new car. Will recommend dealer to all of my friends. Thank you More

My wife and I were in the market for a vehicle to replace her 02 BMW 325i, as we have children and quite a few dogs (large breed - Dobermans); and the compact car (though fun!) was no longer really practical her 02 BMW 325i, as we have children and quite a few dogs (large breed - Dobermans); and the compact car (though fun!) was no longer really practical. Searching through pretty much every auto dealer in California through Autotrader.com, we settled on an 04 Toyota 4Runner SR5 (4.7L V8) from Cabe Toyota of Long Beach. For our needs from a size, performance, reliability, and price standpoint, it was the best for sale in a 300 mile radius from our home (Central Valley). Further research on both the vehicle and Cabe Toyota's excellent customer reviews made the decision clear. Having purchased quite a few used vehicles at quite a few dealerships (eight, in all) all over California over the years, I can say without reservation that the experience at Cabe Toyota was the most positive I've had at a dealership. I can't think of another dealer I've purchased a vehicle from that I would take the time, the morning after a 450 mile round trip to Long Beach, to sit down and write a review about. As the trip to pick up the vehicle was going to be an all-day event, I arranged the financing, trade-in, and price ahead of time so as to minimize the potential of anything unexpected and wasting such a long trip. The staff that I corresponded with via email, Charlie Ellison and Oni Johnson, were nothing but courteous, professional, helpful, VERY responsive, and easy to work with. When I found that the V8 version of the 4Runner used a timing belt rather than the timing chain found in the V6 models; and that maintenance records didn't conclusively demonstrate replacement at the required interval, I arranged for the dealership to replace it prior to my arrival. This process was handled with no trouble at all, repairs were completed on-time. Arriving at the dealership and speaking with Charlie in person, I can say that he was as professional, courteous, and knowledgeable in person as in the email exchanges I'd had previously. Test drive, inspection, and trade in were excellent and hassle free. Zero pressure. Same with Mike Shaw in finance. Fast, professional, offered an extended warranty, I declined, and we moved right along with an "Ok!" That was it. I do all of my own repairs, major and minor, and I've had to explain that at other dealerships before as my rationale for not purchasing the extended warranty; and I've never not had one continue to press the issue. The whole process, start to finish, was a positive one. I left impressed with they way Cabe Toyota conducts business, and would not hesitate to buy there again. The only complaint that I have is after driving that 4Runner home, I started liking it a bit too much. And it's my wife's. Seriously impressed with the build quality on these Toyotas. I've owned and repaired Ford Broncos (78 and 91 - both 351 V8), a pair of '01 Kia Optima SE V6, a Hyundai Sonata V6, a Ford Explorer, Honda Accord, 01 Dodge Ram 2500 5.9CTD (still own), and 02 BMW 325i (e46). I've been pretty happy with all of those vehicles, they've all got their place; but I haven't been as impressed with ANY of them in the way that I am with this Toyota, in terms of quality. Thanks again to the staff at Cabe Toyota! More

Everyone at Cabe is professional and friendly. They work with you and really care to get you in a vehicle you want and the best service possible. This was the best car buying experience I've ever had. I wil with you and really care to get you in a vehicle you want and the best service possible. This was the best car buying experience I've ever had. I will recommend this dealership to eveyone I know. Top notch and experienced sales and financial managers! More

Evan was great through the entire process. Extreme accommodating especially during the holidays. I would deal with him over and over again. I was very impressed with the whole dealership. accommodating especially during the holidays. I would deal with him over and over again. I was very impressed with the whole dealership. More

Our experience with Cabe Toyota and with Evan Morikawa and Jason (Finance Mgr)wss excellent, honesty and integrity. They offered the best price on the 2013 Toyota Highlander Hybrid LTD. Other friends besi and Jason (Finance Mgr)wss excellent, honesty and integrity. They offered the best price on the 2013 Toyota Highlander Hybrid LTD. Other friends besides Edmunds.com had recommended Cabe which lived up to their sterling ratings. Thank you Evan and Cabe. More

The CABE TOYOTA TEAM are true PROS! They tell you what they can do, they do what they say they're going to do and they do it professionally through the entire process. I STRONGLY recommend buying your nex they can do, they do what they say they're going to do and they do it professionally through the entire process. I STRONGLY recommend buying your next Toyota from CABE! Morning Josh, Mike and Kenny… WOW…my new Toyota Tacoma is UN-STINKIN-BELIEVABLE! I wanted to take a minute to tell you (JOSH) how much I appreciate your very professional manner. From start to finish you responded to my every email and phone call in a timely and professional manner. Never once did I feel pressured and because of your approach you kept the door open and made it easy from me to come back to you with my tail between my legs so-to-speak. THANK YOU! Mike…I appreciate your straight forward approach and your willingness to work with me on the Platinum Extended Warranty. You made what is normally a long-drawn-out process quick and painless! THANK YOU! Kenny…for backing Josh and despite the personal loss of your Dad, you handled the transition from the other Dealership in a super quick but very professional way. You also kept me in the loop and I sincerely appreciate all you did behind the scenes! THANK YOU! You have a loyal customer and one who will confidently refer anyone looking to buy a Toyota! MUCH APPRECIATED Bruce More

I was in the market for a Prius Two. I did my research - read car buying websites (edmunds, autotrader, etc.), ordered a report from Consumer Reports, talked to Prius owners and called several dealers. Some read car buying websites (edmunds, autotrader, etc.), ordered a report from Consumer Reports, talked to Prius owners and called several dealers. Some dealers refused to provide a quote over the phone (Santa Monica Toyota), some provided MSRP quotes (Keyes Toyota), but refused to negotiate at all over the phone. Cabe Toyota provided the lowest quote, which was a great price according to car buying websites and CR, and was willing to talk to me over the phone. No BS, no hard sales tactics, no pressure. I worked with Evan Morikawa (sales) and Mike Shaw (financing), who were both really pleasant to work with. The whole process (from test drive to drive-off) took about 3 hours, but was relatively painless. I'd recommend them to anyone looking for a great deal on a Toyota. More

Cristina, was great. I called her and told her what I wanted and what I wanted to pay. She emailed me back a week later and said that she had found the car. The whole process was quick and easy. wanted and what I wanted to pay. She emailed me back a week later and said that she had found the car. The whole process was quick and easy. More