CMA's Valley Subaru
Staunton, VA
Filter Reviews by Keyword
By Type
Showing 859 reviews
Treated very well I was treated well and offered a good deal... with no hard sale pressure. Everyone there was nice and I'm quite satisfied with my new Subaru Forester I was treated well and offered a good deal... with no hard sale pressure. Everyone there was nice and I'm quite satisfied with my new Subaru Forester. So far, there have been zero problems. Ron More
Valley Subaru was INFORMATIVE, FRIENDLY, PATIENT My experience was excellent at Valley Subaru. Frank Smith is outstanding and was KNOWLEDGEABLE, PATIENT, FRIENDLY, . Frank goes above and beyond and My experience was excellent at Valley Subaru. Frank Smith is outstanding and was KNOWLEDGEABLE, PATIENT, FRIENDLY, . Frank goes above and beyond and let's me visit as much as possible to have questions answered. He helped ease my mind when deciding between a 4 or 6 2016 Subaru Outback. I will definately refer to this dealership. Scott Simons, President, helped me as well which is amazing. More
A Great Car-Buying Experience It was a pleasure working with Christian McFarland - something I thought I would never say about a car-buying experience. His professionalism, knowled It was a pleasure working with Christian McFarland - something I thought I would never say about a car-buying experience. His professionalism, knowledge, and willingness to find us the right vehicle -along with offering a fair price - sealed the deal. More
Buying a car has never been easier! Upon arriving at Valley Subaru we were greeted by Christian McFarland. He listened to what type of car and options we wanted to see and zeroed right Upon arriving at Valley Subaru we were greeted by Christian McFarland. He listened to what type of car and options we wanted to see and zeroed right in on the Legacy. Christian took us on a test drive pointing our all the fine features. He is very knowledgeable. After driving it myself, I couldn't resist buying it that very day. More
Great car buying experience! We would highly recommend this dealership! All of the folks we dealt with were courteous and professional! They took the time to work with us, locatin We would highly recommend this dealership! All of the folks we dealt with were courteous and professional! They took the time to work with us, locating the exact car we wanted and selling it to us for a reasonable price. More
I love my Outback Patrick Hecht was wonderful to work with. No pressure but knowledgeable. Answered my questions fully and helped me select the Outback over the Fores Patrick Hecht was wonderful to work with. No pressure but knowledgeable. Answered my questions fully and helped me select the Outback over the Forester for my needs. More
Worked Fine The salesman was a nice guy and knew what he was doing. They happened to have a model with the features we wanted on the lot. We were pleased with the The salesman was a nice guy and knew what he was doing. They happened to have a model with the features we wanted on the lot. We were pleased with the trade-in value of our car. The final price was competitive. The up-selling attempts were not excessive. All in all, the experience was as pleasant as a car-buying experience can be. More
My purchase of a Subaru XV Crosstrek 2015. I have been driving manual Subaru cars for over 50 years. It was a big step to move forward and buy a 2015 automatic Subaru XV Crosstrek. I have had I have been driving manual Subaru cars for over 50 years. It was a big step to move forward and buy a 2015 automatic Subaru XV Crosstrek. I have had the best possible help and advice from the sales department staff, in particular Christian McFarland who was courteous and pleasant to work with. He offered to help me in the future with any questions I may have. I can recommend him highly. I also had help from Charles Camp with the same good experience. A big thank you to both of you and anybody else who was involved in the process. Inge More
No-Pressure, Friendly New Auto Purchase Patrick provided efficient, friendly and professional assistance in selecting my new Subaru, placing an order for a customized vehicle, keeping me upd Patrick provided efficient, friendly and professional assistance in selecting my new Subaru, placing an order for a customized vehicle, keeping me updated on delivery date and financing options, and finally, delivering my new car. I’ll send friends to Patrick. More
Found the perfect car for me - and it was pleasant and fun Valley Subaru was my first stop in buying a Forester. I had researched and gotten some online quotes from area dealerships. I narrowed it down to th Valley Subaru was my first stop in buying a Forester. I had researched and gotten some online quotes from area dealerships. I narrowed it down to the Outback and Forester, and basically wanted to drive them to decide. I was referred by a friend who works at Colonial to Charles Camp, so I went there first. Bill Yetzer was my salesperson. He was incredibly helpful in answering all questions I had on the different models, packages, options. The test drive was great - Bill made sure I got to drive on different roads, no rush, enough time to see how each car handled. He definitely helped me feel comfortable in my choice, letting me debate myself (for far too long - thanks Bill!) and answering additional questions about the Subaru and the average customer for both models. He was honest and open and wonderful to work with, and he also advised me based on lifestyle and my job. I especially appreciated feeling that Bill was not out for an adversarial hard sell. He took time to listen and I felt he was being honest and not trying to get me to leave with a car that was more than I wanted or could afford. I would not have bought at Valley Subaru had that been the case, but I'm happy that I could buy from Bill and Charles as the process was pleasant, and for the most part fun. The normal stress of spending that kind of money and getting a car that will last for my NEXT ten years was there, and I honestly did not expect to buy the same day I started looking, but it all went smoothly and well. I splurged a little on the warranty, but Kevin Hahne worked with me on that, explain it, as well as giving me a slight discount for purchasing both that and the exterior/interior protectant, and I'm glad I purchased it. The USAA discount and trade-in on my car also helped me afford the Forester. Please extend my thanks to Bill, Charles and Kevin for a great experience and even better car. More