CMA's Valley Subaru

Purchasing vehicle Purchased vehicle on 11/18/2015. Great buying experience. Never owned a subaru so Bill took the time to explain some key factors . Worked with on ge Purchased vehicle on 11/18/2015. Great buying experience. Never owned a subaru so Bill took the time to explain some key factors . Worked with on getting a specific color I wanted, worked with me on price and even stayed late to accommodate my schedule for pickup and to go over and explain how things worked inside the car. Would recommend Bill Yetzer for buying a car from. Even the financing part was good.. More

Satisfied Customer One thing I hate to do is buy a car, but I can say that Brian Henkel of Valley Subaru was a fantastic sales person, and made my experience a great one One thing I hate to do is buy a car, but I can say that Brian Henkel of Valley Subaru was a fantastic sales person, and made my experience a great one. He spent a lot of time making sure I understood the bells and whistles on my Crosstrek. He gave me several options to choose from to get into the payment range I needed to be in. I will recommend Brian and Valley Subaru to my family and friends. Kevin Hahne was great help with financing, he made everything easy to understand. Thanks More

Exceptional experience From the beginning I was treated with great professionalism. Superb product sold by some of the best sales people I have ever encountered. Highly re From the beginning I was treated with great professionalism. Superb product sold by some of the best sales people I have ever encountered. Highly recommend. More

Great, painless experience. I used the Consumer Reports Build & Buy online. Even though there were other dealerships closer to me in Kingsport, TN, only Valley Subaru responded I used the Consumer Reports Build & Buy online. Even though there were other dealerships closer to me in Kingsport, TN, only Valley Subaru responded with a quote. So I drove the 3 1/2 hours to Staunton, VA. Before I left Kingsport I looked up the KBB value of my trade-in and decided it was worth $8000. There I met Jessie Pletcher, the young lady who first called me and Coroluce d'Orvillier. Coroluce took me for a test drive while others looked over my Civic. When we returned, they had already written their offer for $8000 without any discussion or haggling. Coroluce and I easily agreed on terms based on the price they had previously given me and they held the car with a small earnest check until I could close on a house. I called back later to add some accessories which were installed when I arrived to pick up the car, and at prices that were no more than the retail value I had researched. Overall it was a completely stress-free, even pleasant experience. Yes I would whole-heartedly recommend this dealership. More

Pleasent experience No pressure, just helpful suggestions, advice, and information regarding the Outback we purchased. Christian was a pure joy to deal with as was Charl No pressure, just helpful suggestions, advice, and information regarding the Outback we purchased. Christian was a pure joy to deal with as was Charles, Patrick, and the entire team. They fill in for each other when one is busy so there is no wait time for the customer i.e. Christian was busy assisting another customer when we arrived to pick up our car and Patrick immediately took over and spent an hour going over all the features and explaining in detail how to use. Overall, outstanding and pleasant experience for a task that many times turns into a nasty tug of war, Would recommend this dealer to anyone in market for a Subaru. More

Nelson is the man We showed up and knew what we wanted, Nelson was able to make our budget work and as far as salemen go he kinda rocks. I work for a national dealershi We showed up and knew what we wanted, Nelson was able to make our budget work and as far as salemen go he kinda rocks. I work for a national dealership and I dont want the typical car salesmen. Nelson wasnt pushy, honestly i bet he didnt expect us to even purchase the car after the test drive. I would recommend him to anyone else looking to buy a subaru. My wife loves her new legacy and all i can say is thanks valley subaru and Nelson More

Great experience buying a new car Great sales staff here, I got to test drive the different trim packages and take my time deciding on exactly which car and options I wanted. They did Great sales staff here, I got to test drive the different trim packages and take my time deciding on exactly which car and options I wanted. They did not have a car in the color/trim combo I wanted in stock so they brought one in for me the next day. I got to test drive it before finallizing the sale. They offered different options but were not pushy or rude in anyway. More

Purchasing Vehicle We went to Valley Subaru looking for a Subaru Forester. My husband had spoken with Brandon the day before and told him what he had in stock. When we We went to Valley Subaru looking for a Subaru Forester. My husband had spoken with Brandon the day before and told him what he had in stock. When we arrived we were introduced to Bill Yetzer and felt like we I reconnected with an old friend. He was very thorough, easy to talk to and HEARD what we were looking for. He made our experience very pleasant. So much so, we are bringing our vehicle to be serviced at Valley Subaru. That is over a two hour drive for us. All of the staff was very professional, courteous and very accommodating. We also fell in love with Lilly the lab. Great job Valley Subaru and especially Bill Yetzer! More

A Smooth Transaction From Start To Finish. A great team of knowledgeable people that really makes buying an automobile a pure pleasure. Well organized and customer oriented. I have been buying A great team of knowledgeable people that really makes buying an automobile a pure pleasure. Well organized and customer oriented. I have been buying vehicles for over 50 years and Valley Subaru was one of my best automobile buying experiences. Wow, I love this Outback. More

First time leasing My husband and I were looking to get new vehicle, we were told about the leasing option which was new for us. The Subaru team of Staunton, gave us the My husband and I were looking to get new vehicle, we were told about the leasing option which was new for us. The Subaru team of Staunton, gave us the xxxxxxand con's of leasing which we opted to try. We were happy with our decision and the Subaru team made our experience a pleasant one. More