CMA's Valley Subaru
Staunton, VA
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Great new car experience I have never bought a car before, let alone a brand new one. Matt did a good job at showing me all the options possible. He asked for my budget and ke I have never bought a car before, let alone a brand new one. Matt did a good job at showing me all the options possible. He asked for my budget and kept everything very close to what I wanted. I felt comfortable in the dealership and not pressured to buy anything. I had a great experience! More
Christian McFarland is the best! Christian patiently explained how the new Subaru works! Not once, but several times. It is a bit bewildering, but he was so nice. I recommend Valley Christian patiently explained how the new Subaru works! Not once, but several times. It is a bit bewildering, but he was so nice. I recommend Valley Subaru highly. More
Really Good New Car Experience Patrick Hecht took the time to help us with our new car hunt. Since we were just starting to look, he showed us several options (even on a Sunday aft Patrick Hecht took the time to help us with our new car hunt. Since we were just starting to look, he showed us several options (even on a Sunday afternoon!), the Forester, the Legacy and the Crosstrek. He followed up with us and was able to answer all questions that we had. The following week we made the decision ion to buy the Forester and to buy from Valley Subaru. In a short time we were able to make a deal, trade-in our old car, finance the balance and drive off on our new car. Patrick was friendly, knowledgeable and great to work with. In addition, everyone that we spoke to or dealt with at Valley Subaru were polite and made us feel like we were important to them. Since we tend to keep our cars for a long time, we were especially pleased to make this connection! More
Valley Subaru excellent Valley Subaru made purchasing a super new vehicle easy. Caroluce, my sales representative was excellent! She listened and provided me with what I wa Valley Subaru made purchasing a super new vehicle easy. Caroluce, my sales representative was excellent! She listened and provided me with what I wanted for my SUV. Everyone was very professional! Great dealership! More
Awesome service! I live about an hour away from the dealer, but it was definitely worth the drive. Kim and Charles were excellent to work with they didn't make me feel I live about an hour away from the dealer, but it was definitely worth the drive. Kim and Charles were excellent to work with they didn't make me feel like I was pressured and gave me time to think about it before making my decision. They definitely care about their customers and really worked with me on my budget to help me get the car I wanted. They provided excellent customer service and make buying a car the way it should be. I wouldn't go anywhere else! I would highly recommend them for any of your vehicle purchases! More
NEW FORESTER I can’t complain at all about the service I got on Thursday March 24, 2016. Matt was excellenct, very professional and was thorough in explaining to m I can’t complain at all about the service I got on Thursday March 24, 2016. Matt was excellenct, very professional and was thorough in explaining to me how my new Subaru Forester drove. There was a lot to learn in drivng my new car with all the “bells and whistles” ; items I have not had on preceding cars. I would highly recomment Matt to future clients. A job well done. More
The Purchase of my 2016 WRX My experience with Charles, Frank, and Kevin was special. There was no pressure from any of them, which a potential customer might expect, to make a My experience with Charles, Frank, and Kevin was special. There was no pressure from any of them, which a potential customer might expect, to make a purchase. I felt it was all up to me to make the call as to which direction our discussions would go. Hence, my final decision was all on me, which made me come away with much satisfaction. Also, I think everyone involved with the transactions came away with similar feelings. Final analysis, I am very pleased with my day at Valley Subaru, and will highly recommend it as an ideal dealership for anyone who is in the market to purchase a vehicle. More
Thank you Frank Smith, Charles &Kevin Frank provided facts about the car choice and time to digest it without pressure making our experience comfortable and personal. Consistently friendly Frank provided facts about the car choice and time to digest it without pressure making our experience comfortable and personal. Consistently friendly good maintenance service . More
Best in the Area I was so impressed with this dealership. The employees are respectful and courteous and the showroom immaculate. It's obvious that customer service is I was so impressed with this dealership. The employees are respectful and courteous and the showroom immaculate. It's obvious that customer service is the number one priority for this company. I wish we'd started there, to have saved us the hassle of dealing with competitors in Harrisonburg and Charlottesville, but I'm so glad we ended up there. Great job, folks! More
Great service, totally painless purchase experience! A+++++ We just purchased a new Outback at Valley. What a wonderful, easy experience buying a car! Caroluce, our salesperson, was friendly, knowledgable, an We just purchased a new Outback at Valley. What a wonderful, easy experience buying a car! Caroluce, our salesperson, was friendly, knowledgable, and made this a very pleasant and painless car-buying experience. Valley offered the best price in the region, and we came from the Roanoke area. Thanks! I love my new car! More