CMA's Valley Subaru

Honest, sincere, connected and very friendly Frank greeted us at the door as if he had known us for years when in reality we just met. He listened to what we were interested in and kept all of h Frank greeted us at the door as if he had known us for years when in reality we just met. He listened to what we were interested in and kept all of his opinions for a sale within those boundaries. We thoroughly enjoyed working with Frank. Kevin Hahne also provided excellent service and even came out to the house after work to finish the deal. So far, we are very satisfied with Valley Subaru More

Crosstrek 2016 Valley Subaru has a down home atmosphere. Everyone I came in contact with had a positive attitude and were respectful. My salesman, Kim Stidley went o Valley Subaru has a down home atmosphere. Everyone I came in contact with had a positive attitude and were respectful. My salesman, Kim Stidley went out of his way to review all the features on my new Crosstrek and was very knowledgeable about the vehicle. I would recommend Valley to anyone looking for a used or new car. More

Great, friendly service. Helped me find the perfect car. I had never purchased a new vehicle, so I was a bit worried going into my car search... Working with Mike Cole was a great experience. I was able to I had never purchased a new vehicle, so I was a bit worried going into my car search... Working with Mike Cole was a great experience. I was able to go in and look at options and was originally looking to lease a new car... Due to my less-than-perfect credit, the monthly payment that could be financed for the car I was originally looking for was a bit too high for me to comfortably pay... After seeing the price, I had thought I would basically have to give up the hope of getting a new car... Luckily, soon thereafter Mike contacted me after looking around the dealership and had found a 1-year-old model with only 2,000 miles on it. We were able to work together to find a financing deal to purchase the vehicle that was in my price range... I've only had the vehicle for a couple of weeks, but am already in love with it and look forward to having years of trouble-free driving ahead of me... Thank you Mike and the whole Valley Subaru team... I'll be trying to convince anybody looking for a new car to put Valley Subaru at the top of their list... More

Excellent service! I was extremely pleased with the service I received here at Valley Subaru! Kind and caring staff made my car buying experience much more enjoyable tha I was extremely pleased with the service I received here at Valley Subaru! Kind and caring staff made my car buying experience much more enjoyable than I ever imagined it would be! More

No pressure, very informative salesman Kim Stidley made the process very pleasant by answering questions and never using any pressure to buy throughout the process. He is very detail orient Kim Stidley made the process very pleasant by answering questions and never using any pressure to buy throughout the process. He is very detail oriented, and provided a nice overview of the vehicle before and during the test-drive, and then went over it's finer points after the sale. Saved me a lot of time pouring through manuals. I found the negotiation process painless and very satisfying (obviously within reason). More

Easy purchase and dependable dealer This was the 2nd Subaru I have purchased from Frank at Valley Subaru. He is easy to deal with and I never felt pressured. Even when I stopped by to te This was the 2nd Subaru I have purchased from Frank at Valley Subaru. He is easy to deal with and I never felt pressured. Even when I stopped by to test drive a car that I didn't buy, I got the same level of service. Frank handled all aspects of the sales process up until Financing so I didn't feel shuffled around. Once I got to Finance, it was a quick process to sign the paperwork. They offered several add-on's, and I agreed to one, but once I said no to something, they just moved on and didn't hassle me about my decisions.I didn't have a trade-in on this deal, but I did on the last one, and I feel like they treated me fairly. Prices are not reduced very much for this brand, but I knew that already. Even so, there was a little room and I feel like I came away with a fair deal. More

No anesthesia necessary !!!! Who on earth actually "likes" to shop for an automobile? I never have on the roughly dozen I have purchased. Frank Smith was truly the most helpful, Who on earth actually "likes" to shop for an automobile? I never have on the roughly dozen I have purchased. Frank Smith was truly the most helpful, knowledgeable of his product, and non-persuasive sales associate I have ever had the pleasure to deal with. He aided me in making MY OWN decisions with the many choices available and totally devoid of any "sales pressure" whatsoever. The rest of the staff that I dealt with also impressed me as to their professionalism and thoroughness in making sure that I understood every detail of the transaction, the benefits and my responsibilities as well. I do appreciate the honesty that I experienced at Valley Subaru. I will indeed return for another vehicle there in time, but with the quality of vehicle that I purchased, I believe it may well be quite a while. Thanks for the experience. More

Very pleasant Chris was very courteous to my mom and very helpful to her. He was very patient with her as she made the decision of which car she wanted. Chris was very courteous to my mom and very helpful to her. He was very patient with her as she made the decision of which car she wanted. More

Exploring Options I was interested in trading in my explorer and was curious about the current options. I made a call and set up an appointment and received fantastic s I was interested in trading in my explorer and was curious about the current options. I made a call and set up an appointment and received fantastic service. Chris was really helpful and knowledgeable but not pushy. I really appreciated the fact that he listened when I said I was not ready to move the process forward yet but still took the time to help me through the exploring process. When I am ready to buy a Subaru it will be through valley Subaru and will be with Chris. More

Accommodating It was a pleasure doing business with the crew in Staunton, VA. Before visiting I never would have believed we'd be driving a new car back from vacati It was a pleasure doing business with the crew in Staunton, VA. Before visiting I never would have believed we'd be driving a new car back from vacation! More