CMA's Valley Honda

Awesome Mario and I meet through Facebook he had hooked my Daughter up on a car so I had contacted him about a 2nd vehicle for my boyfriend and I and so he ho Mario and I meet through Facebook he had hooked my Daughter up on a car so I had contacted him about a 2nd vehicle for my boyfriend and I and so he hooked us up on a 2015 SUV he was at our service as to what we needed to help us to establish our credit. More

New Car Purchase My wife and I purchased a 2019 Honda CRV (this is the second vehicle we purchased from Valley Honda). We feel we were dealt with fairly both times and My wife and I purchased a 2019 Honda CRV (this is the second vehicle we purchased from Valley Honda). We feel we were dealt with fairly both times and received a good deal on our both vehicles. Amanda is great to work with! More

Couldn't have been better!! Outstanding group of people! I purchased a 2018 Odyssey about a year ago from another dealer. We love the vehicle except for the problem we have been having since day one with the I purchased a 2018 Odyssey about a year ago from another dealer. We love the vehicle except for the problem we have been having since day one with the second row seat on the passenger side. My daughter normally rides there and she noticed that when I would step on the brake or accelerate, the seat would move back and forth as if it was not latched properly. We took it back to Harrisonburg Honda (where we bought it) and they had their technician look at it and he said the base should be changed. The service rep said they would order the part and install it when it came in. When I got home I had a message to call them, and I did. When I called back a manager (I didn't get his name) said that he didn't think it needed to be replaced and for me to come back up when I got a chance and let my daughter sit in another new Odyssey and see if the seat moved in it. Yesterday my daughter had to have a recall done on her Pilot and while we were there we had the manager bring another new Odyssey around and my daughter sat in it and the seat did not move. We also had her sit in our Odyssey and he agreed that the seat was moving and since I had to have mine in for a recall too that he would have the technician check it. After they performed the recall and presented me with the summary of what was done, there was no mention of any work performed on my seat and when I asked about it the service advisor said I would have to talk to the manager but he was at lunch and I would have to call him when I got home which I did but not before visiting Valley Honda! What a difference! My point in visiting Valley was just to sit in another van of the same year to make sure it wasn't a common problem with 2018 Odysseys. From the moment I stepped out of my vehicle I was greeted with a smile by a young man named Mario! I explained that I had not purchased the Van at Valley and the problem I was having with Harrisonburg Honda. He was so polite and ushered us into the area of the service advisors and said he felt they could be of assistance. He was right! We were greeted by a young lady named Jenna Simmons and I proceeded to tell her that all we wanted to do was check another van for the problem. She went above and beyond to help us. She told me that she had a 2018 Odyssey that was a loaner but she would have to find it and said if we could give her a few minutes that she would locate it, which she did and brought it up to the door for us to look at. The seat in the loaner did not move and she asked if she could see mine and we showed her what it was doing. She went inside and got a technician to look at it and he agreed that the base needed to be replaced. Jenna then retrieved her computer and took down my information and said she would get the part ordered and call me when it was in so they could install it! I was blown away! I came home and called the service manager at Harrisonburg Honda to see what he was going to say but he didn't answer his phone and when a young man named Cory did, he took my number and said he would track him down because he knew he was there and have him call me. That never happened! I just wanted to take this opportunity to let you know that you have an outstanding group of people working for you and because of Jenna, you now have another Honda family in your fold. Since 2011, my daughter, son and I have purchased 6 new Hondas and from now on we will definitely be purchasing from Valley Honda! I plan on going to Harrisonburg Honda this Friday and have a come to Jesus talk with Bryan Horne and let him know why he just lost a good customer! Thank you Jenna, Mario and the technician (sorry I didn't get his name) for your help! You have just made us Valley Honda customers! More

Wonderful dealership I had the opportunity to purchase a car in Charlottesville but I was more concerned with customer service then distance to the dealership. I decided t I had the opportunity to purchase a car in Charlottesville but I was more concerned with customer service then distance to the dealership. I decided to drive 50 minutes away to your dealership due to customer service, which was wonderful. Amanda was amazing to work with ... we did everything via email and phone calls and I just walked in the day of purchase signed the paperwork and was able to get on with my day since my schedule is incredibly busy. I appreciate this dealership and will drive there for any concerns or needs that I need help with for my Honda Civic thank you very much More

Buying a new car Honest. Helpful. Patient. Funny. Knowledgeable. Caring. Respectful. Down to earth. My experience was amazing. I highly recommend the professionals Honest. Helpful. Patient. Funny. Knowledgeable. Caring. Respectful. Down to earth. My experience was amazing. I highly recommend the professionals at Valley Honda for any car purchase. The experience was not daunting, nor was I pressured into making any decisions; which was exactly what I was looking for. More

Great Group to Work with! The guys were all so great and helpful. Mario took care of us for three days while we looked and shopped and tried things and talked it all out. A you The guys were all so great and helpful. Mario took care of us for three days while we looked and shopped and tried things and talked it all out. A young man with a great product knowledge and customer service ability. Management and finance were also very good about helping us make a deal that made us all happy. I would recommend them to anybody! More

Fast and reliable service Scheduled routine oil change and tire rotation. Was told appointment would take approximately an hour. I was out the door in exactly one hours time. Scheduled routine oil change and tire rotation. Was told appointment would take approximately an hour. I was out the door in exactly one hours time. Comfy waiting area with complimentary cold drinks or coffee. Friendly and professional service staff. Well worth the 30 minute drive versus my local Honda service center. Will certainly have be back for all other scheduled maintenance. More

One of a kind experience Estoy muy contento con la gran atención de cómo me trató Mario jr y le doy gracias a Dios por todo lo que nosda día con día que Dios los bendiga a tod Estoy muy contento con la gran atención de cómo me trató Mario jr y le doy gracias a Dios por todo lo que nosda día con día que Dios los bendiga a todos los que trabajan con un buen esfuerzo y tener contentos a los clientes More

Great Service!! ! They got my car in quickly, and did my maintenance on my car in a timely fashion. I couldn’t ask for a better service team. Very friendly!! ! They got my car in quickly, and did my maintenance on my car in a timely fashion. I couldn’t ask for a better service team. Very friendly!! More

Alina Mario was incredible and extremely helpful. He found the perfect vehicle for us with amazing features. The best dealer by far. Very nice and honest. Mario was incredible and extremely helpful. He found the perfect vehicle for us with amazing features. The best dealer by far. Very nice and honest. More