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CMA's Toyota of Martinsburg
Martinsburg, WV
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 146 reviews
September 11, 2012
I special ordered my Toyota Tacoma truck at the same time the factory was doing its annual retooling for the new 2013 models. The packages offered on the 2013 models were different than the 2012 packages th the factory was doing its annual retooling for the new 2013 models. The packages offered on the 2013 models were different than the 2012 packages that I had started with. The staff at Miller Apple Valley Toyota worked with the factory and made sure that I got every option that I requested. My family has now purchased five cars from the folks at Miller Auto Group and we have been satisfied every time. More
by joegigler
Employees Worked With
Kevin Funkhouser, Joshua Gillions
July 08, 2012
Both the sales experience and the follow up on the purchase of this vehicle has been Great! Just received my ToyotaCare package and will be in for first scheduled maintenance soon. Thank you purchase of this vehicle has been Great! Just received my ToyotaCare package and will be in for first scheduled maintenance soon. Thank you More
by Hottel
Employees Worked With
Joshua Gillions
June 26, 2012
This was the best car buying experience I have ever had. Vaughn Russell made the it easy and helped get the exact vehicle we wanted at a great price. Vaughn Russell made the it easy and helped get the exact vehicle we wanted at a great price. More
by redge
Employees Worked With
Vaughn Russell, Alvin "Vaughn" Russell
June 11, 2012
Shamika was awesome. She took the time and stayed beyond normal hours to make sure she had answered all our questions. She did not pressure us to buy but let us know our options. AV was the first dealer we normal hours to make sure she had answered all our questions. She did not pressure us to buy but let us know our options. AV was the first dealer we stopped at to start our look for a new vehicle. Between the deal we were offered and Shamika making it a very enjoyable experience, we decided to return the next day and purchase the car from her. The financing was a breeze and everything was explained to us. Thank you for taking the "pain" out of buying a new car. More
by NewPriusOwner2
Employees Worked With
Shamika Page
May 16, 2012
Had a great experience purchasing my new Toyota Tacoma, the staff was awesome and they did everything to give me the deal I wanted. I would highly recommend going here to purchase a new or used vehicle. the staff was awesome and they did everything to give me the deal I wanted. I would highly recommend going here to purchase a new or used vehicle. Kenny Reightler More
by Kenny1
May 10, 2012
It was nice purchasing the car locally. The staff was very friendly. They only had one of the models we were interested in but were willing to get another color from another dealership. Toyota has done very friendly. They only had one of the models we were interested in but were willing to get another color from another dealership. Toyota has done a nice job with the Camry hybrid. More
by manzukb
April 05, 2012
Very friendly and knowledgable. Great experience and I did buy a new Toyota. I liked the options and the car I wanted was on th elot and they had it realdy for me immediately. did buy a new Toyota. I liked the options and the car I wanted was on th elot and they had it realdy for me immediately. More
by drdaccess
Employees Worked With
Kevin Funkhouser
April 04, 2012
I was a first time car buyer and I had been searching the internet for the vehicle I wanted. I had leased cars in the past and wanted to purchase a Tacoma but was worried about staying on budget. The deale internet for the vehicle I wanted. I had leased cars in the past and wanted to purchase a Tacoma but was worried about staying on budget. The dealership I had my lease through basically laughed at the idea I could own a truck and the payment I had budgeted. I found a couple options I wanted to optimistically look into and Apple Valley Toyota. I was anticipating the same reaction that I received at previous dealerships. My first trip to the dealership, as I was replaying in my head what I was going to say, Vaughn Russell met me less than 15 feet from my car. I explained to him what I wanted to try to purchase and after walking around the lot browsing the inventory (which the truck I had found online had already been sold) I was amazed and Vaughn's confidence that he would be able to facilitate a deal. His personal approach made all the difference in my decision to drive off the lot the very next day in my new Toyota Tacoma. He listened to what I had to say and more importantly what my budget would allow and met my every request. I could not be happier with my choice of dealership, vehicle, and dealer. He got me in a newer model than I had expected being able to afford and kept my payments right on budget. My experience purchasing a vehicle from Vaughn has changed my entire perspective of buying a car from a large dealership. More
by adonwvu
Employees Worked With
Alvin "Vaughn" Russell
April 01, 2012
Vaughn was great to work with! He never pressure sold me, did appropriate follow up and answered all of my questions. I felt he understood my needs and wanted to make sure that the car I chose met them. me, did appropriate follow up and answered all of my questions. I felt he understood my needs and wanted to make sure that the car I chose met them. I will recommend him to all of my friends. My car buying experience was great!! More
by ddzeck
Employees Worked With
Alvin "Vaughn" Russell
April 01, 2012
Our new car purchase went very smoothly. The dealership staff stayed after hours to complete our purchase and addressed all of our questions and concerns on followup. We would not hesitate to purchase fro staff stayed after hours to complete our purchase and addressed all of our questions and concerns on followup. We would not hesitate to purchase from them in the future! More
by Rwight
Employees Worked With
Joshua Gillions
