CMA's Toyota of Martinsburg
Martinsburg, WV
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I'm 21 years old living in West Virginia and this dealership was very,very friendly,professional, and went above and beyond the call of duty to help me get a car. The salesman J.R. was professi dealership was very,very friendly,professional, and went above and beyond the call of duty to help me get a car. The salesman J.R. was professional,honest,and even came in on his day off when i got my car to make sure I was taken care of. The loan department helped me contact my insurance company and stood right beside me every step of the way in my car buying process. Everyone I delt with were extremely courtious and friendly. I would highly recomend this dealership if anyone is intrested in purchising or leasing a newToyota, Scion, or Chevrolet. My personal honest opinion this dealership is one of the best in the tristate, as far as honesty, integrity, profesionalism, and friendliness. I just want to say thank you to everyone I dealt with for treating me like a person. I love my new car and I love the experience i had with this dealership! More
My six year old son Nicholas and I went to Apple Valley Toyota to see what potential new vehicle would be available for a trade in of our Nissan Pathfinder. I had no particular vehicle in mind and the firs Toyota to see what potential new vehicle would be available for a trade in of our Nissan Pathfinder. I had no particular vehicle in mind and the first thing I did was seek out David Boone who had sold us our Toyota Prius a few years earlier which I remembered as a very pleasant buying experience. As in my earlier purchase, David truly listened to my wants and needs, showed us various vehilces, and after a short time (and two doughnuts for Nicholas) we walked out with a new 2010 Toyota Highlander Hydrid. My family and friends all love the car and it has exceeded our expectations in many ways. The good news is that the professionalism and customer service that is shown in purchasing the vehicle carries through with the Apple Valley service department. Over the last couple of years in servicing my Prius, each of the service department schedulers have worked me without exception with my busy schedule to meet my service needs. I have bought many new cars over time and know from such experience this quality of service from start to finish is exceptional. Apple Valley truly makes car buying and ownership an enjoyable experience. More
My quest for a 2010 Toyota 4Runner brought me to Apple Valley Toyota. Due to the limited availability of the SR5, the vehicle had to be located and ordered. I had to wait for about a month however my sal Valley Toyota. Due to the limited availability of the SR5, the vehicle had to be located and ordered. I had to wait for about a month however my salesperson, Nick, was extremely faithful to providing me with updates weekly on the status of arrival, as well as promptly answering my myriad of questions regarding the vehicle features. Once arrived, Nick provided me with an honest and patient negotiation and I drove away extremely pleased. More
Went to this dealership looking for a new Tacoma and Vaughn Russell was great to deal with. They didn't have the truck I wanted in stock but he searched the area to find that exact one I was looking fo Vaughn Russell was great to deal with. They didn't have the truck I wanted in stock but he searched the area to find that exact one I was looking for and had it brought there very fast. Everyone at the dealership was friendly and helpful. I couldn't ask for more. Great experience. More
I went to Miller Toyota just to look. I drove away in a new 2011 Camry.The car drives like a dream and they gave me top dollar for my trade. Vaughn Russell was so friendly, he's the best saleman in the are new 2011 Camry.The car drives like a dream and they gave me top dollar for my trade. Vaughn Russell was so friendly, he's the best saleman in the area. I'm very pleased with the deal I got at Miller Toyota. I'm telling everyone I know about the great service I got at Miller and I will be back again for my next car. Thanks More
The overall experience dealing with Apple Valley and Nick was exceptional. My wife did exhaustive research on the Highlander we wanted and Apple Valley exceeded the best pricing then we could could have eve was exceptional. My wife did exhaustive research on the Highlander we wanted and Apple Valley exceeded the best pricing then we could could have ever expected. Larry and the service department has continued to the after purchase service department has continued providing the same level of service and professional vehicle care. They are a growing business providing small town, personal service. They get it and I expect they will for a long time. More
I consider MR. Boone an excellent sales person and very knowledgeable about the automobiles he sells.I did most of my business over the internet and everything he quoted me was accurate.It was a pleasure d knowledgeable about the automobiles he sells.I did most of my business over the internet and everything he quoted me was accurate.It was a pleasure doing business with him and i certainly would recommend him to all my friends. More
We were very pleased with how we were treated throughout the entire buying experience. From the moment we walked in the door we were treated with respect and the customer service has been great. Everyone ha the entire buying experience. From the moment we walked in the door we were treated with respect and the customer service has been great. Everyone has been very friendly at the dealership and they really go out of their way to help the customer. More
After a very helpful call from David Boone, it was worth the hour drive out for the purchase. I spent a long time with a couple other dealerships closer to home and experienced some very bad customer servi the hour drive out for the purchase. I spent a long time with a couple other dealerships closer to home and experienced some very bad customer service, so comparitively Apple Valley was so much better. We agreed on the price over the phone fairly quickly, and then the process on site went smoothly. David Boone stayed later than normal that evening, making sure we were taken care of and giving us tips on the navigation system. More
My dealership experience was outstanding for a number of factors. Apple Valley had the vehicle in which I was interested and had a price that no one else could match. My three hour drive was well worth the factors. Apple Valley had the vehicle in which I was interested and had a price that no one else could match. My three hour drive was well worth the deal and vehicle I received. Internet sales manager David Boone was extremely helpful in providing directions and vehicle information over the phone before I set foot in the dealership. When I arrived, the vehicle was prepared and ready for a test drive and purchase. Being my first solo car buying experience David Boone created a memorable impression that I appreciate to this day. I absolutely recommend Apple Valley to all potential car buyers and will visit the dealership for my next SUV purchase. More