CMA's Subaru of Winchester
Winchester, VA
Filter Reviews by Keyword
By Type
Showing 133 reviews
Excellent service. Scheduling the maintenance was easy and the wait time for completion was minimal. I will shift all my Subaru maintenance to CMA. Scheduling the maintenance was easy and the wait time for completion was minimal. I will shift all my Subaru maintenance to CMA. More
Everyone is so friendly and willing to help. The service was excellent. The young man in the maintenance dept. made me feel confident that the car would be in good working order and if not bring it back. was excellent. The young man in the maintenance dept. made me feel confident that the car would be in good working order and if not bring it back. More
Took my car in for service and they saw my brake pads were backwards from changing out pads in the dark on the front passenger wheel. They wanted to charge full price for flipping the pad over to prevent were backwards from changing out pads in the dark on the front passenger wheel. They wanted to charge full price for flipping the pad over to prevent further damage and they drove the vehicle to the house. Definitely could have done a courtesy by just flipping them since the total price of work done was $550 to avoid any further damage. Customer service wasn’t that great and they were not able to provide further information and forgot which side the pads were backwards when asked. More
Friendly, fair place to buy and get your Subaru serviced. Nice Wi-Fi-equipped waiting area (with comfy chairs and fireplace!) and spotlessly clean lobby and service area. Quick and efficient service. Highly Nice Wi-Fi-equipped waiting area (with comfy chairs and fireplace!) and spotlessly clean lobby and service area. Quick and efficient service. Highly recommended! More
Very nice people here but my experience with the service dept on three consecutive visits found that they are a bowl of confusion, misguided information, and ill informed. dept on three consecutive visits found that they are a bowl of confusion, misguided information, and ill informed. More