CMA's Subaru of Winchester

My wife's 2017 Subaru Impreza was having chronic issues with lights turning on in her instrument panel. I wrote Mandy Housley about the problem, made an appointment with technician Brad Ellmore, and he kep with lights turning on in her instrument panel. I wrote Mandy Housley about the problem, made an appointment with technician Brad Ellmore, and he kept the car until the issues were completely resolved to our satisfaction. We have had no more problems with lights showing up on the instrument panel. That's the quality of the job at CMA's Subaru of Winchester, their job performance is directed to the client's satisfaction. I have to drive both our cars (we also own a Subaru Forester) more than an hour to CMA's Subaru of Winchester, even though there are closer Subaru dealerships. However good they may be, CMA's Subaru of Winchester has earned our loyalty and appreciation for their good work they do. Key word here is trust. We trust they will do their best to keep our cars running safely. And for that, we are grateful to CMA's Subaru of Winchester. A. I. Menjivar More

Smooth, not to long of a wait. Everyone was very friendly. The whole team was great Everyone was very friendly. The whole team was great More

Klarisa was amazing ! She made sure that I was kept up to date as far as my car getting routine maintenance done. From beginning to end was a fantastic experience. She made sure that I was kept up to date as far as my car getting routine maintenance done. From beginning to end was a fantastic experience. More

Subaru Winchester was great to deal with. Everyone was very professional, friendly, did a great job. We especially appreciate Jolene who was so very helpful and made our buying experience a Everyone was very professional, friendly, did a great job. We especially appreciate Jolene who was so very helpful and made our buying experience an excellent experience. More

The service e department went out of their way to accommodate me when a part scheduled to arrive was delayed. A loaner was available and I received calls on a regular basis. Fabulous experience accommodate me when a part scheduled to arrive was delayed. A loaner was available and I received calls on a regular basis. Fabulous experience More

My experience with CMA Subaru in Winchester was AMAZING. I trade cars often. Since 2019 I had bought three new Subaru(s) from Sheehy Subaru in Hagerstown. As soon as the 2025 Forester was listed on Subar I trade cars often. Since 2019 I had bought three new Subaru(s) from Sheehy Subaru in Hagerstown. As soon as the 2025 Forester was listed on Subaru website I built the ’25 Forester Touring that I wanted to purchase. Next I used Carmax to evaluate my ’22 Forester Touring. I proposed a deal to Sheehy and they countered with a deal that was $1000 more than my proposal. At the same time I sent the request to CMA Subaru of Winchester VA. Duncan (sales person) beat the deal that was offered by Sheehy by $1700. The story does not stop there. By the time of delivery, the price on my trade had increased by $400 and they passed that savings on to me. So CMA beat Sheehy price by $2100. I have been contacted numerous times from the general manager, sales manager, sales person and service. After buying three new Subaru(s) from Sheehy, I will make all future deals with CMA. Love the Subaru brand and the CMA operation is A++++++. More

Purchasing our new Subaru was a pleasant, easy experience. Our sales associate, Steve, was extremely well versed on the product and helped us to understand all the latest safety features and oper experience. Our sales associate, Steve, was extremely well versed on the product and helped us to understand all the latest safety features and operation on our new car. Pricing was transparent and negotiations were low-intensity. We will buy again from this dealer! More

Dealer was straight forward, explained things well and didn’t try to slip any charges in didn’t try to slip any charges in More

Bart, the salesman that "helped" us was very snobby. We weren't in there for more than 2 minutes before we were told that they couldn't help us. He did not explore any avenues to even try to help us, We weren't in there for more than 2 minutes before we were told that they couldn't help us. He did not explore any avenues to even try to help us, told us to go to our bank. Went to CMA Honda of Winchester and had no issues. Would not recommend going there if you want a Subaru, go to a different dealership. More

Duncan and Matt are the mellowest salesmen I have ever dealt with. 3rd purchase and I would go back again. dealt with. 3rd purchase and I would go back again. More