CMA's Colonial Kia

Had a great experience at Colonial Kia when my husband and I brought our vehicles in for service. They were patient, thorough and accommodating. We will continue to bring our vehicles to that dealership and I brought our vehicles in for service. They were patient, thorough and accommodating. We will continue to bring our vehicles to that dealership because we appreciate the service. Thanks for being a great dealership! More

Fast and efficient service on 2/5/2020. Great customer service. Thanks. The price was reasonable and I was out of there less than hour service. Thanks. The price was reasonable and I was out of there less than hour More

As always Great Service @ Colonial Kia . The Service Advisers are the best around. Also Ben the Kia Tech is top notch . Would Not go anywhere else. Advisers are the best around. Also Ben the Kia Tech is top notch . Would Not go anywhere else. More

Replacement of O2 sensor Very surprised that a part that is supposed to last 100,000 miles lasted little more than 13,000 but then after the part had to be re-ordered due to t Very surprised that a part that is supposed to last 100,000 miles lasted little more than 13,000 but then after the part had to be re-ordered due to the wrong one being sent it turned out that the part was okay the wires had been chewed by a "rat." I live in an apartment complex and while we have a lot of feral cats around here I have never seen a rat and the grounds are kept clean, including the area where the dumpsters are. I don't mind paying to have the sensor replaced if I have to but are the wires exposed under the cars like that? This is my first Kia and I have lived here for almost 4 years without any other problems like this. Otherwise, there have been no problems. I love the car, I really feel safer in it than I felt in any car I had before, including the Volvos. More

The first service on a new KIA Soul. Fast, efficient and excellent service from a staff who cared and were totally customer oriented. I have no reservations about strongly recommending th Fast, efficient and excellent service from a staff who cared and were totally customer oriented. I have no reservations about strongly recommending the product but, more importantly, the quality of the standards of service of the dealership. More

very nice service very professional and helpful. I appreciate the service. will take my kia soul anywhere else. thanks for being so friendly. thanks again. will refer very professional and helpful. I appreciate the service. will take my kia soul anywhere else. thanks for being so friendly. thanks again. will refer to my friends. More

flat tire and towed to Colonial Kia purchased a 2019 Kia Soul about a year ago. I had a flat tire and used the Road Side Assistance, tow came within 20 min., took me to Colonial Kia whe purchased a 2019 Kia Soul about a year ago. I had a flat tire and used the Road Side Assistance, tow came within 20 min., took me to Colonial Kia where they assessed the tire and needed to be replaced. All in all between the tow and the service I was back on the road within 2 hours. What a blessing. Thank you for your customer support at your service area, the ladies are terrific, very efficient and handled all inquiries I had with such professionalism. Could not be happier. The mechanic also did a terrific job and very sweet young man. Thank you to all. Maureen O'Brien More

Quick and professional Lexi is always Professional and polite she is the standard in car customer service she should be applauded and commended! She is also very thorough in Lexi is always Professional and polite she is the standard in car customer service she should be applauded and commended! She is also very thorough in any explanations and clarification. More

Outstanding service ! One stop shop for me in buying a car, and servicing my car! Everyone there is very professional and was always willing to assist car, and servicing my car! Everyone there is very professional and was always willing to assist More

Very knowledgeable and went out of her way to call (and waited on hold for over 30 minutes) my service contract provider to determine the coverage limits. She also to kept me updated on the status of my ve waited on hold for over 30 minutes) my service contract provider to determine the coverage limits. She also to kept me updated on the status of my vehicle and walked me out to my car when it was finished. Very helpful! More