CMA's Colonial Kia

Unexpected service request was resolved quickly. Appreciate being able to get in and out quickly. All staff encountered were professional and friendly. Experienced excellent customer service. Appreciate being able to get in and out quickly. All staff encountered were professional and friendly. Experienced excellent customer service. More

My experience was very pleasant. I didn’t have any issue and I was treated with the upmost respect. My oil change didn’t take long at all to get done. and I was treated with the upmost respect. My oil change didn’t take long at all to get done. More

Excellent service. Everyone was so professional and nice. Was taken right away and out in a short time. The ladies out front took great care of me. She even escorted me back to my car. Was taken right away and out in a short time. The ladies out front took great care of me. She even escorted me back to my car. More

I've been a customer for a little over a year, and Colonial Kia has never let me down. When I get my car serviced, it's always in and out and I never stay more that an hour. I'm always welcomed and gr Colonial Kia has never let me down. When I get my car serviced, it's always in and out and I never stay more that an hour. I'm always welcomed and greeted by the Kia team, which makes the visit so much more pleasurable. P. S I wanted to shout out Jess and Carleigh for being awesome and very helpful!! More

Wonderful customer service. Very hands on and explained everything. Drinks, coffee and snacks readily available. No pressure atmosphere. No drag out waiting. Quick service. Love this place !! everything. Drinks, coffee and snacks readily available. No pressure atmosphere. No drag out waiting. Quick service. Love this place !! More

Excellent and prompt service. I had an early appointment at 7:30 a.m. was greeted at the door as I pulled in. Great job! at 7:30 a.m. was greeted at the door as I pulled in. Great job! More

The customer service was excellent, best i have seen since i have been coming to this location. The young lady Carleigh was on top of it. Great job! since i have been coming to this location. The young lady Carleigh was on top of it. Great job! More

Very good service. Excellent customer service. Very clean building, Fast service and completed service less than 2hrs.. They made good suggestions on the upkeep of my Excellent customer service. Very clean building, Fast service and completed service less than 2hrs.. They made good suggestions on the upkeep of my car, They had snacks while you wait. I love this dealership. I could go to a Kia dealership in Richmond but I rather go to the one in Colonial Height, More

Service Rating I've been with this dealership for the last six years and have had nothing but excellent service. The employees represent in a very professional mann I've been with this dealership for the last six years and have had nothing but excellent service. The employees represent in a very professional manner. More

annual inspection The employees at Colonial Kia were courteous and personable. They appeared to be happy that I came to their shop. I feel more comfortable at this dea The employees at Colonial Kia were courteous and personable. They appeared to be happy that I came to their shop. I feel more comfortable at this dealership than I have felt at previous Kia dealerships...even though this dealership is about a 40 minutes drive from my home. More