CMA's Colonial Kia
Chester, VA
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In our car search process, we visited several dealerships, to include many Kia and other dealers. Colonial Kia was the ONLY dealership that did not give us the run around. George listened to wh dealerships, to include many Kia and other dealers. Colonial Kia was the ONLY dealership that did not give us the run around. George listened to what we wanted and had what it took to make it happen. He was very easy to work with. Thank you! More
Excellent service!! Met all of my needs without question!! The dealership was so easy to deal with and so friendly!! I had a great experience buying my vehicle!! I will tell all of my friends and I question!! The dealership was so easy to deal with and so friendly!! I had a great experience buying my vehicle!! I will tell all of my friends and I highly recommend Colonial Kia to everyone!! More
I test drove the vehicle on 10/30 with Deb and it felt like an old friend beside me. We laughed and we got very aquainted. The next day went back to begin processing. i had planned to go to work then c like an old friend beside me. We laughed and we got very aquainted. The next day went back to begin processing. i had planned to go to work then come back to finalize it. Before I could walk around to get in my vehicle to leave George came out of his office with a offer from my credit union and asked me to give a few minutes and he could get me a better rate. I was like a deer struck in the headlights. My previous experiences were not good. I anticipated being there at least 4 hour feeling like I was being set up. Surprising to me he got me a better rate and on my way to Angela to seal the deal. There were no surprises, no manipulations & no haggling. They even got me a truck of my color choice delivered before I left which was record time. I arrived at 9:45 and was on the road to work by noon. Record time and we were still friends when I left there (not like previous experiences at all) I couldn't wait to tell my coworker whose husband has been procrastinating to buy a new car because of the negative rep most dealers have had in the past. I would not hesitate to do this again. Way to go Deb, George and Angela. I will definely send my friends your way More
Rob and his team at Cololial Kia worked with us to get us the monthly payments and overall deal we wanted. Total price, monthly payments, friendly customer service, knowledgable salesman, a true genuine grea the monthly payments and overall deal we wanted. Total price, monthly payments, friendly customer service, knowledgable salesman, a true genuine great buying experience. Totally recommended dealership and salesperson. More
When I initially pulled up to the dealership, there was a salesman who greeted me. He came over to my vehicle, and gave me the greeting of the day and asked was I here "to see someone specific or just looki salesman who greeted me. He came over to my vehicle, and gave me the greeting of the day and asked was I here "to see someone specific or just looking?" I was amazed, and really felt special to receive this warm welcoming. From the time I entered the dealership, I was greeted with smiles and hellos. I had been exchanging emails with Chad Taylor, and he was very professional, courteous and inviting when I met him. I explained what I was trying to do, and Chad went about making it happen with all the criterias I verbalized to him. As the other personnel at Kia walked by they gave me the greeting of the day and smiles. I really liked that. I met Angela, and she was just as professional and friendly as Chad. I had an awesome experience with Kia, and I will be telling all of my friends about my experience. I walked about with the car I wanted, and I am extremely happy! Pamela Travis Extremely Satisfied Kia Customer More
Very happy with the purchase of my new car. Everything was made easy for me .I would come back and buy another.The price couldn't have been beat was made easy for me .I would come back and buy another.The price couldn't have been beat More
Mr. Adkins was nothing but professional, polite, and patient. I had already spoke tohim on the phone prior to coming to the dealership and when he showed me the Mercury I new that he was genuinely liste patient. I had already spoke tohim on the phone prior to coming to the dealership and when he showed me the Mercury I new that he was genuinely listening to what I was looking for and what I needed. I instantly fell in love with the car. He made the process of paperwork as painless as it possibly could. He was also very patient with my 3yr old son. I loved my experience and would not only reccommend the dealership but Mr. Adkins as well. Thank you! More
Fantastic! Talked on phone, met, talked and looked at what I wanted. I took home exactly what I wanted, with all the gadgets I wanted. Have already recommened Rob to my family. what I wanted. I took home exactly what I wanted, with all the gadgets I wanted. Have already recommened Rob to my family. More
Recently my husband and I were looking for a new car. We started out at the Honda dealer near Colonial Kia, and Gary recommended that we go to Colonial Kia and speak with Kelvin, since we were very interest started out at the Honda dealer near Colonial Kia, and Gary recommended that we go to Colonial Kia and speak with Kelvin, since we were very interested in a Kia Soul. We went over to Colonial Kia, and met Kelvin. he was great from start to finish. He wasn't pushy, he asked lots of questions, an he seemed genuinely interested in us as people not just customers. We had a unique situation and thought that it would be a hindrance to us getting a new car, but it wasn't! Our day of browsing for a new car ended up with us driving off in a new car that day. Kelvin was great to work with, but so was everyone else. Everyone was friendly and made us feel like we were appreciated, even though they helped us more than they may ever realize. We will definitely be repeat customers of Colonial Kia and we would highly recommend them to anyone interested in a new car! More
Matt made such an impact on our car buy that we went back to him and bought a second car. Our Soul ! has been a great addition to the family. With a teenage driver and two big dogs this car makes a family to him and bought a second car. Our Soul ! has been a great addition to the family. With a teenage driver and two big dogs this car makes a family of four smile with easy gas mileage and room to haul people/dogs. Matt again with such grace showed us how to use the gadets on the Soul. He has the patience of a saint and a big heart. THANKS MATT. More