CMA's Colonial Kia
Chester, VA
Filter Reviews by Keyword
By Type
Showing 402 reviews
quick and clean Came out to my car to get my info, opened the door for me. Waiting area was clean with seats spaced apart. When my car was done, quick transaction and Came out to my car to get my info, opened the door for me. Waiting area was clean with seats spaced apart. When my car was done, quick transaction and was walked to my car with the doors being opened for me again. Great service! More
The service was excellent. Fast and efficient and the staff was helpful and knowledgeable. Scheduling was also easy and they were very cognizant of the social distancing. staff was helpful and knowledgeable. Scheduling was also easy and they were very cognizant of the social distancing. More
OIL change and State Inspection Auto was taken at scheduled time, oil changed and state inspection performed. Service rep. covered the invoice after work completion. Interior of car Auto was taken at scheduled time, oil changed and state inspection performed. Service rep. covered the invoice after work completion. Interior of car was cleaned and disinfectant sprayed. Work was performed in an above average timing. Always a pleasure working with service department. More
Starting with the receptionist who set up my appt to the 2 girls who are the service advisors and of course the mechanics the service department is top notch. Always friendly and helpful. Have owned alot of 2 girls who are the service advisors and of course the mechanics the service department is top notch. Always friendly and helpful. Have owned alot of cars but own a 2011 Kia Optima and wouldn't trade it for anything. Kia is the Best More
Kim Garner is knowledgeable and extremely helpful. There was an error made on a service order for my car, she was quick to fix it and did so with a smile. was an error made on a service order for my car, she was quick to fix it and did so with a smile. More
It was a very pleasant experience, the staff are outstanding, the customer service was on point. The oil change didn't take long. Overall it was a five star event outstanding, the customer service was on point. The oil change didn't take long. Overall it was a five star event More
Crews are Most friendly in professional manner, worked hard for my vehicle honestly with ownership mind. Took care of my vehicle entire matters with full knowledge and experience. Always Thank you for the hard for my vehicle honestly with ownership mind. Took care of my vehicle entire matters with full knowledge and experience. Always Thank you for the service Love KIA More