CMA's Colonial Kia
Chester, VA
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"Great experience" I just wanted to let you know how outstanding your service is. My family and I have bought many cars from different dealerships but Colonial KIA is b I just wanted to let you know how outstanding your service is. My family and I have bought many cars from different dealerships but Colonial KIA is by far the best in price, service, and sells. We have bought 3 cars from KIA and will in the future continue to buy from this dealership. Over all Grade A+++++++++++++. More
My new car! First dealership that I called and the dealership that closed the deal.Great customer service and great deal! thank you Chad and Mike. I have recommen First dealership that I called and the dealership that closed the deal.Great customer service and great deal! thank you Chad and Mike. I have recommended two people so far. More
Great buying experience. I just wanted you to know that we are more than satisfied with our experience at Colonian KIA. The sales staff went above and beyond to get us what we I just wanted you to know that we are more than satisfied with our experience at Colonian KIA. The sales staff went above and beyond to get us what we wanted. We will recamend Colonial Kia to all were friends and family. More
Great sales team!!! I purchased my car from the showroom floor. It was a GREAT feeling and I can thank Chad for all if his efforts and excellent customer service in this I purchased my car from the showroom floor. It was a GREAT feeling and I can thank Chad for all if his efforts and excellent customer service in this process. I would definitely refer family and friends to Chad and Colonial Kia. More
Excellent service We came in just to look at vehicles ,Then We saw the vehicle we wanted ,Dan help out in the purchasing stage .His professional way of explaining the p We came in just to look at vehicles ,Then We saw the vehicle we wanted ,Dan help out in the purchasing stage .His professional way of explaining the process was great .I would recommend Dan and the rest of the Colonial Kia team to everyone looking purchase of vehicle Great job and thank you TuyetLe More
Great Experience I had not been shopping for a new car in many, many years and there are always people who talk about what a horrible experience it is. My experience I had not been shopping for a new car in many, many years and there are always people who talk about what a horrible experience it is. My experience at Kia was anything but horrible. Everyone at the dealership was very friendly and helpful. But the best part of the experience was dealing with Deb Galbraith. Deb was very friendly, but very professional. Her demeanor was sincere and honest. I would recommend to friends and family and when I am ready to purchase another car for myself, I will go to her. Melba Getty More
soul kai The intire staff was exsalent. And i love my new car. And they were willing to work with me. Thank you so much. We injoy the car The intire staff was exsalent. And i love my new car. And they were willing to work with me. Thank you so much. We injoy the car More
My Experience with Deborah Galbraith and Colonial Kia I have never written a review for a service that was provided to me. I had a 2007 Chevy Trailblazer that I had put endless money in, to the point th I have never written a review for a service that was provided to me. I had a 2007 Chevy Trailblazer that I had put endless money in, to the point that I said I would not put another dime into it any further. I had just started a new job, and I needed reliable transportation to get to and from work and training. I had just purchased a new house and had no plans to buy a new car just yet, but due to the unforeseen circumstances with my old vehicle I was forced to make a quick decision. I wanted to stick with the same finance company I previously had so I gave them a call. They gave me 3 dealerships that they dealt with, one being Colonial Kia. I decided to drive out there after work at 6:00 p.m. on Thursday, August 28th just to check things out. Debbie met us at the door with a warm greeting. I explained my situation from beginning to end and told her that I did not have much to work with. She started showing me vehicles in my price range and didn't stop there. She was professional courteous and explained things in a way that I could understand. The hard part was that everything was closing as far as banks so I left there knowing that tomorrow I would be at work and there was a long holiday weekend following with no transportation of my own. What happened next is why I decided to write this review. The next morning while I was at work Debbie called my wife to advise that we were able to get the 2013 Nissan Altima one of the pre-owned cars that she had shown us the day before. She gave my wife the news and from there she worked diligently with my wife to get the necessary documents that were needed to move the sale along. I had no knowledge that all this was transpiring while I was at work because I had no access to a phone. By the time I had gotten off of work we drove at 6:00 p.m. on Friday, August 29th back to Colonial Kia to finalize the sale. Everything was done all I had to do was go in sign my documents and roll out all within 24 hours of losing my only means of transportation. The expedient nature of this transaction and the superb customer service all the way down to be offered a cool beverage on a 90 degree plus day made me truly respect the employees at Colonial Kia. They truly care about their customers. Debbie gave my wife a big hug which made her feel important and appreciated. I will never forget the exceptional care that was provided to myself and my wife in the purchase of our new vehicle. Thank you Debbie and Colonial Kia! We will definitely be back to purchase our next vehicle. Gerald Crockett Sr. More
Best New Car experience EVER I had been contacted by Rob Eley via the internet. I had heard ad for a eyr lease on the radio saturday morning that interested me, I contacted Rob fo I had been contacted by Rob Eley via the internet. I had heard ad for a eyr lease on the radio saturday morning that interested me, I contacted Rob for further details and info and agreed to come in at 1pm for a test drive. Rob greeted my wife and I with a smile and friendliness. I never felt pressured or rushed, We looked at the inventory for the Optima Kia that were available. I selected one for a test drive, Rob was very accomodating and informative about the details of the car. When we returned I told Rob I wanted to pursue discussing the qualifications and details of the lease program. Rob helped us become aware of the process .I provided my info to begin the qualification and offer proces. It was handled qickly and without any stress. Rob then presented me with an offer and answered my questions and I accepted to lease the 2015 KIA OPTIMA. Rob then had the car prepared for delivery to me and processed the paperwork without delay. When the car was ready for pick up he sat in the car with my wife and I and reviewed all the features thourghly. My wife and I had an absolutely wonderful , nonstressful rewarding experience. I would highly recommend Rob and Colonial KIA to everyone. I am very happy. More