CMA's Colonial Kia
Chester, VA
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My wonderful experience. I bought a new car from Kirk Able. He was very knowledgeable. He explained everything to me. Helped me have a positive and stress less car buying exp I bought a new car from Kirk Able. He was very knowledgeable. He explained everything to me. Helped me have a positive and stress less car buying experience. I am thankful I worked with the team at Colonial Kia.. All turned out well for me and I really love my 2015 Kia Soul. Thanks so very much. More
Exceptional Customer Service Arkell Harrison is truly a professional in every aspect of his job/salesmanship. He's polite, respectful, spontaneous to all questions, issues and co Arkell Harrison is truly a professional in every aspect of his job/salesmanship. He's polite, respectful, spontaneous to all questions, issues and concerns. He made the purchase of our 2nd car from him an another enjoyable experience. Mr. Harrison made my family feel valued, important and appreciated. We wish to thank Chris (Finance Dept), Kenny (aka Carlos) (Store Management) and Arkell (Sales Dept.) for making it a wonderful experience at Colonial Kia on our recent purchase. Though Mr. Jackson (Finance Dept.) wasn't present during our 2nd purchase, he made our 1st purchase from Colonial Kia very enjoyable as well. V. Parrish More
Good Experiance Jacob was great. Never felt any pressure. Everyone that I dealt with from the owner to Mike Jackson was nothing less than positive. When I need anoth Jacob was great. Never felt any pressure. Everyone that I dealt with from the owner to Mike Jackson was nothing less than positive. When I need another vehicle I will sure to give them first look. More
Great service You have to be good at what you do to please my husband and the salesman was just that. When he came home he raved about the salesman . You have to be good at what you do to please my husband and the salesman was just that. When he came home he raved about the salesman . More
Happy Customer James at Colonial KIA was very helpful and made the car buying experience enjoyable. My husband and I didn't feel pressured into buying a car. We left James at Colonial KIA was very helpful and made the car buying experience enjoyable. My husband and I didn't feel pressured into buying a car. We left the lot with a 2015 Kia Optime for a price that was in our budget. We are returning Kia customers and would highly recommend this dealership. The entire staff was knowledgeable and willing to work to get us into a car we could afford. More
Extremely Happy With My New Kia My interactions with the team at Colonial Kia was EXCELLENT. Kirk and Chris were very professional and courteous. I kept the car overnight, however, I My interactions with the team at Colonial Kia was EXCELLENT. Kirk and Chris were very professional and courteous. I kept the car overnight, however, I decided not to make a purchase and had planned on returning the vehicle. It was the Sales Manager who sealed the deal and made me an offer that I couldn't pass up! YES, I left with a 2015 Kia Optima and I'm so glad the team made it a pleasant experience for me! More
Thank You I would like to thank Chad Taylor for the awesome help on the purchase of our new Soul. Thank you for sticking with me and helping with though what se I would like to thank Chad Taylor for the awesome help on the purchase of our new Soul. Thank you for sticking with me and helping with though what seemed forever purchase of it which was my fault. You made everything simple and understanding when we finally was able to get together. I will send people your way if I can. Every body at Colonial KIA was pleasant and helpful. and also would like to thank Mike for making it easy to get through all the paperwork. Again thanks to all at Colonial KIA. A lifetime customer as of now. More
mary was wonderful We worked with Mary when purchasing our car. She was very helpful and able to answer our questions. She was not pushy and let us come to our own dec We worked with Mary when purchasing our car. She was very helpful and able to answer our questions. She was not pushy and let us come to our own decisions. I will definitely ask for her when we choose to purchase again. More
I Got What I Went In For When I arrived at the dealership I was immediately met by James Ferguson, Sales Associate. He was professional and helpful throughout the process. I When I arrived at the dealership I was immediately met by James Ferguson, Sales Associate. He was professional and helpful throughout the process. I found the car I wanted and James walked me through the process of applying for credit and completing the purchase. The only complaint I have about my experience there is the attitude of the credit manager (I assume that was his position). I haggled on the price and he agreed to meet me in the middle. When it got down to paperwork and I refused to accept any of his attempts to upsell me he became very rude and questioned my decision, telling me it made no sense. ( Of course I'm a mere woman so what do I know?) I came close to walking out but bit my tongue. I am happy with my purchase and I would recommend the dealership with the caveat that they put the credit manager through intensive customer service training or find him another job. More
Phenomenal Experience Kirk was informative and very competent about the vehicle I wanted. I appreciate time spent explaining the purchase process (difference between buy or Kirk was informative and very competent about the vehicle I wanted. I appreciate time spent explaining the purchase process (difference between buy or lease), and knowing all the benefits of the vehicle I purchased. I am truly happy with my choice but even happier that I can count on the sales person if I have any other concerns in the future. More