CMA's Colonial Kia
Chester, VA
Filter Reviews by Keyword
By Type
Showing 402 reviews
My first car After searching on-line and visiting different dealership, this car had everything I was looking for. Talking on the chat line with Kim Creech was gre After searching on-line and visiting different dealership, this car had everything I was looking for. Talking on the chat line with Kim Creech was great, I even called and asked a questions lol. It is funny because the question I asked was do the car has rear view camera? She told me to hold on and she would checked, I was laughing on the line because she was yelling at the sale associate to check and they both sound like they were yelling across the room, that was awesome that she done that because I had a couple of dealership lie and told me yes it had that and that. But Kim voice and excitement made me excited to see the car, so I drove a hour and a half and the car had that and more. My experience with this car dealership was the great and I tell people and my family about the day I went to get my first car. Thank you Colonial Kia More
Awesome! My fiancé and myself went here to get information on a 2016 Kia Soul and got more than enough! Arkell Harrision (sales consultant) was amazing! He was My fiancé and myself went here to get information on a 2016 Kia Soul and got more than enough! Arkell Harrision (sales consultant) was amazing! He was beyond helpful! Jennifer Ewing (finance) was great as well! She was able to help us and understand what was needed and going on! With the best help from both especially Mr. Harrision and the wonderful staff here we was able to drive off with our brand new 2016 Kia Soul!!! More
awesome customer service!!! Went above and beyond to find the best deal for my circumstance and needs!!! The customer services was 5 star!!! Thank you Kirk and Robi . I am a lo Went above and beyond to find the best deal for my circumstance and needs!!! The customer services was 5 star!!! Thank you Kirk and Robi . I am a loyal customer for life. More
Great Service My husband and I had a great experience at the Kia dealership. We went to four different dealers looking for cars and came back to Kia because of the My husband and I had a great experience at the Kia dealership. We went to four different dealers looking for cars and came back to Kia because of the quality of the car and the attention we were given there. Kirk did a great job answering our questions and dealing with our decision and purchase. He was very knowledgeable and easy to work with. We got a new Kia Rio EX and are enjoying driving it. The only negative point in our experience was the wait time after we decided to purchase the car, but it was on a weekend near closing time so they did not have many employees working at that point, so we understood. Robi was also very friendly and helpful with our purchasing experience. More
The Way Car Buying Should Be My relationship with Colonial Kia began when I inputted an inquiry on the Kia website. Chris Weinberg called me, asked me what options I wanted in my My relationship with Colonial Kia began when I inputted an inquiry on the Kia website. Chris Weinberg called me, asked me what options I wanted in my Soul, and explained to me the wide selection he had available. I told him I would get back in touch with him later on in the week to set up an appointment. About 5 minutes after our call, Chris sent me an email with a couple of Souls that had the options that I wanted. I called him back and set up an appointment for the next day. When my husband and I arrived at Colonial Kia, Chris had the two vehicles I was interested in ready for me to test drive. Kirk Able was the sales associate that worked with my husband and I. Kirk was very knowledgeable about the Soul and all it had to offer. He answered all my questions and was very personable and professional. Once I made my decision on which Soul I wanted to purchase, Kirk brought me the necessary paperwork to begin the purchasing process. Once again he answered all the questions I had. Chris gave me a very fair offer for my trade-in and Robi Ahluwalia provided a very affordable financing option for me. Robi went as far to speak with my car insurance representative to make sure she had all the information she needed to update my insurance information. Lastly my husband and I met with Mike Jones. As with Kirk, Mike was knowledgeable and answered all of my questions. After completing all of my paperwork, Kirk took me to my new vehicle and set-up my phone to connect with my vehicle, and showed me how to properly operate it and its features. This was absolutely the best experience I have ever had in purchasing a vehicle. I appreciate how Chris listened to me when I told him what I was looking for. I appreciate that Kirk did not pressure me or try to persuade me to purchase another vehicle. I appreciate the professionalism and high level of customer service that was shown to my husband and I. I will definitely recommend Colonial Kia to all my friends and family. More
Awesome experience! Chris and Carl were very professional in helping me secure financing and they located the Kia Soul I wanted at another dealership and had it brought h Chris and Carl were very professional in helping me secure financing and they located the Kia Soul I wanted at another dealership and had it brought here. They were very helpful every step of the way and I would highly recommend Colonial Kia! I love my new Soul!!! More
totaly pleased!!! Mr. Carl & Mr.Jackson took very good care of us. Our purchase experience went very well. We love our KIA SOUL!!! E recently owned a KIA Sorrento an Mr. Carl & Mr.Jackson took very good care of us. Our purchase experience went very well. We love our KIA SOUL!!! E recently owned a KIA Sorrento and losses it in an accident. KIA is built tough 4 people walked away alive. I wish Icould post the pictures sso others can see. We are Kia strong! We would recommend to others. More
Quality service Jacob was very helpful. I appreciate his service and I'm in love with my vehicle. Thank you Colonial Kia. I look forward to doing more business with y Jacob was very helpful. I appreciate his service and I'm in love with my vehicle. Thank you Colonial Kia. I look forward to doing more business with you in the future. More
Colonial Kia/the people friendly dealership Colonial Kia had the car ?? I wanted and I found the staff both personable and professional. My sales rep, Arkell Harrison , made my car buying experi Colonial Kia had the car ?? I wanted and I found the staff both personable and professional. My sales rep, Arkell Harrison , made my car buying experience very easy. The financial/contract rep does his utmost to get you great payment terms and easy financing. I love ? my Kia Soul. I highly recommend them. More
Super Fast We recently bought a Sorento that we saw online. We submitted an online inquiry and Kim called us immediately. We made an appointment to test drive t We recently bought a Sorento that we saw online. We submitted an online inquiry and Kim called us immediately. We made an appointment to test drive the car and it was washed and ready for us when we got there. Once we decided to buy the vehicle, we told Carl we did not have a lot of time because we had to get back home to our infant daughter. Carl and the rest of the team work diligently to get our paperwork processed so we were in and out in no time. Thank you to the Colonial Kia staff!! More