CMA's Colonial Kia
Chester, VA
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KIA Purchase of a new 2015 Sedona The KIA staff is friendly, helpful, and overall a wonderful bunch of Americans. The first review of Colonial's selection was through the True Car App The KIA staff is friendly, helpful, and overall a wonderful bunch of Americans. The first review of Colonial's selection was through the True Car App and after a brief review the staff was able to find the right Sedona that met my family needs. The staff was knowledgeable and well verse there perspective department allowing for a smooth purchase. More
rating I think that colonial kia is Great I love my new car i do highly recommand you come to their dealership they have the best deals in town!!! I think that colonial kia is Great I love my new car i do highly recommand you come to their dealership they have the best deals in town!!! More
Great experience I just purchased a 2015 sportage from colonial Kia and the buying experience was great, they got me a much better deal than I ever thought possible. I just purchased a 2015 sportage from colonial Kia and the buying experience was great, they got me a much better deal than I ever thought possible. More
Impossible made possible I had tried many places before I tried Colonial Kia. I knew what I could afford far as payments and down payment. My credit score was less then desire I had tried many places before I tried Colonial Kia. I knew what I could afford far as payments and down payment. My credit score was less then desireable, I was turned down by several banks and the ones that approved me wanted a ridiculous down payments or monthly payments. I was just about to give up when a friend suggested Colonial Kia. I was a little apprehensive but was advised by my friend that they are honest and good people there and they would take good care of me. I gave them a call, and boy was he right. My down payment amount was far more then fair, and my monthly was even better. They worked very hard into getting me into my desired payment range. I had even signed a contracted with them and the next day they called me back, and ask that I come back in and redo my paper work because they found a bank with a lower interest rate. (Who does that?) Only at Colonial Kia. More
Great service Arkell is awesome. He did Great service and he is very knowledgeable of cars. We felt very welcome there and he was very easy to talk to and ask quest Arkell is awesome. He did Great service and he is very knowledgeable of cars. We felt very welcome there and he was very easy to talk to and ask questions. More
Outstanding Service Department Having 3 Kia's in my family , Colonial Kia is the right choice for getting my Kias serviced . Ron , the Service Manager has always been very professio Having 3 Kia's in my family , Colonial Kia is the right choice for getting my Kias serviced . Ron , the Service Manager has always been very professional in taking care of my Kias . He ensures everything is looked at on my vehicles even if they are only getting a oil change . I trust his judgement , his technical knowledge , and my vehicles with his top Kia techs , Ben and Keith. This service department is above reproach with everything they do . Well Done Colonial Kia Service Department . More
Great Customer Service Colonial Kia worked with me and made it possible for me to get the 2016 Kia Sorento in my price range with the monthly payment that I wanted. Valeri Colonial Kia worked with me and made it possible for me to get the 2016 Kia Sorento in my price range with the monthly payment that I wanted. Valerie Mayer was very helpful during the whole car buying process. She really made it a pleasant experience and within 3 hours I left with my brand new SUV. I'm very happy with my purchase. Thank you, Colonial Kia! More
poor service center customer service! Very rude, questioned me about my radio performance, not knowledgeable about the KIA brand, and unwilling to help. Did not want to help me with my def Very rude, questioned me about my radio performance, not knowledgeable about the KIA brand, and unwilling to help. Did not want to help me with my defective radio. 3rd radio so far. More
Excellent service I would like to highly commend colonial Kia for their excellent service and friendliness in purchasing my new Kia Optima. My salesperson Valerian Maye I would like to highly commend colonial Kia for their excellent service and friendliness in purchasing my new Kia Optima. My salesperson Valerian Mayer went out of her way to give me excellent service and help me with my situation in purchasing my new car. I needed to trade in a performance car for a traveling car. I told her my situation, she grabbed ahold of it ,ran with it and took care of me the best I could ever had expected. I am pleased beyond words with my new car I truly love my new Optima. Thank You Valerie so very much. More
Salesman's Professionalism Arkell Harrison is salesman that customers seek out because of his pleasantness and cheerful disposition. He gives sufficient attention to the need(s Arkell Harrison is salesman that customers seek out because of his pleasantness and cheerful disposition. He gives sufficient attention to the need(s) of the customer and not the potential sale. He has the ability to turn a prospect into a satisfied customer, as I have purchased 3 vehicles from Mr. Harrison within the last year and half. He gained my trust and satisfaction in his salesmanship and I appreciate him continuously meeting my expectations and requirements when I purchased my vehicles. As a repeat customer of Mr. Harrison, it speaks volume of his integrity and his ability to retain his customers. I applaud you for your salesmanship, loyalty to your customers and your efforts in making your customers leaving your dealership (Colonial Kia) feeling satisfied and appreciated. Thanks also to Robi Ahluwalia (sales manager) & Chris Weinberg (finance) for another successful sale & pleased customer from your dealership. V Parrish & S. Morris (car purchase on 10.3.15) More