CMA's Colonial Kia
Chester, VA
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A-1 customer service and satisfaction ! Very knowledgeable and friendly customer service Kevin has helped me to purchase my first New Millennium car, well actually my second along with my fa Very knowledgeable and friendly customer service Kevin has helped me to purchase my first New Millennium car, well actually my second along with my family,wife and daughter. Blessed X3, Glory2God! More
GREAT PURCHASING EXPERIENCE.. After talking myself out of purchasing a new car and taking on a car note for a couple years...I finally decided to purchase one saturday 7/2...after After talking myself out of purchasing a new car and taking on a car note for a couple years...I finally decided to purchase one saturday 7/2...after getting a promotional email from Chris Weinberg I placed a call to Colonial Kia and spoke with Shaneesa...Shaneesa was super nice and i enjoyed talking with and and felt very comfortable asking questions...the best part of my experience was the actual purchasing process...i still had cold feet when i arrived at the dealership and was still possibly going to talk myself out of the purchase...but Kevin Jenkins made that whole experience so less overwhelming than i anticipated. i wasn't confident about making the purchase at first, but Kevin made me very comfortable during the process...and i truly truly am grateful for that...i LOVE my car...I literally was in the car on my way home in my new car calling folks...like if you need a car you need to go see Kevin at Colonial Kia..I already have two potential customers who will be paying a visit sometime in the near future to possibly make a purchase...THANKS KEVIN!!!!!!!!!!!!!!!!!!!! More
Awesome Experience My first time actually buying a car on my own and i must say, i recieved wonderful service. Mr. Kevin jenkins helped guide me to make the best decisio My first time actually buying a car on my own and i must say, i recieved wonderful service. Mr. Kevin jenkins helped guide me to make the best decision for me, he has a great personality and i had no doubt that he would be able to find something amazing for me. His protégé jon was very helpful in talking to me about the car and informing about certain things i never knew about. Im positive he will become a great salesman one day. Last i have to give a special thanks to Ms. Jennifer Ewing for helping me understand my paper work, and talking me through everything. Love her personality, energy, and enthusiasm when it came down to the paperwork. I appreciate the time they all took to help me figure out what car was right for me . love you guys, look foward to seeing you soon. More
No haggle pricing, Friendly and #1 dealership I had been looking for a used KIA Soul and we happen to be passing by through I-95 after returning the rental vehicle I had from Colonial after my car I had been looking for a used KIA Soul and we happen to be passing by through I-95 after returning the rental vehicle I had from Colonial after my car accident hitting an deer at I-295S. We were stopping to lunch and stop by just to look at vehicles. Kirk greeted us and offered to help. Kirk showed us vehicles old and new, with his pleasant personality, professionalism, excellent customer service, and a good no haggle pricing, we end up buying a brand new car. The dealership and their staff are all very nice and nice place to buy a car from. I will be one of their return customer for the overall rating of the dealership and staff. More
Easy purchase but My wife and I went to Colonial Kia last Saturday with the purpose of buying a 2013 Kia Sportage. I knew exactly which car I wanted to test drive and My wife and I went to Colonial Kia last Saturday with the purpose of buying a 2013 Kia Sportage. I knew exactly which car I wanted to test drive and I planned to buy it the same day. The test drive was great, Rashaud (our salesperson) was great! He was very professional and funny but the process of actually buying the car was delayed for 3 hours. So, we sat there and sat there. At one point, I had nearly decided to just leave. We ended up working with Mike who thought we were going to finance the vehicle but we had planned to buy it outright. I was already hungry and irritated at this point. But, at the end of the day, they couldn't help who came to work that day and it was a holiday weekend. However, you think they would have been a little better prepared for the demand. More
Great experience Jennifer and Rashad were a great help. I've never purchased a new car before and they explained everything . Can't wait for them to find me a truck Jennifer and Rashad were a great help. I've never purchased a new car before and they explained everything . Can't wait for them to find me a truck More
Satisfied Customer From CA Excellent job! In and out! Professional! I really enjoyed the experience. Jennifer was great to work with. I also enjoyed working with Rashaud and Chr Excellent job! In and out! Professional! I really enjoyed the experience. Jennifer was great to work with. I also enjoyed working with Rashaud and Chris More
Great customer service Jennifer Ewing and Myron Green where both so helpful. Great, friendly, and supportive. Had a great time buying our first cars with these wonderful peo Jennifer Ewing and Myron Green where both so helpful. Great, friendly, and supportive. Had a great time buying our first cars with these wonderful people. More
Great experience Kevin Jenkins was there upfront and willing to bend over backwards to get my husband and I approved for a new car loan. Jennifer was awesome as well. Kevin Jenkins was there upfront and willing to bend over backwards to get my husband and I approved for a new car loan. Jennifer was awesome as well. More
Best experience purchasing a vehicle. I seriously had the most amazing time purchasing my new 2016 Kia Sorento. Stewart was hands down the best salesman I've ever had. He was patient with I seriously had the most amazing time purchasing my new 2016 Kia Sorento. Stewart was hands down the best salesman I've ever had. He was patient with me and all of my million questions and he was very knowledgable about the vehicle. Once I was finished with my purchase we had to leave ASAP to get one of our kids from school so Stewart didn't have time to fill up the tank and go over all the amazing things this Kia can do. But he came in the next day (on his day off) which he didn't have to do, to fill up the tank with gas and go over everything we didn't get to go over the day before. I think that is pretty amazing. Thank you Stewart for the amazing customer service! I love my Sorento!!! More