CMA's Colonial Kia
Chester, VA
Filter Reviews by Keyword
By Type
Showing 402 reviews
Peaceful and pleasant service We gave five stars to represent the pleasant and peaceful experience without any pressure. Jonathan Lukassen, Jennifer Ewing and Robi Ahluwalia gave u We gave five stars to represent the pleasant and peaceful experience without any pressure. Jonathan Lukassen, Jennifer Ewing and Robi Ahluwalia gave us their full attention to help explain and assist us however they could. Throughout the entire process we never once felt any car buying pressure and that means a lot. More
James Fleming was so helpful! James was so informative and helped us find exactly what we were looking for! There were a few hiccups along the way but the only reason we stayed at James was so informative and helped us find exactly what we were looking for! There were a few hiccups along the way but the only reason we stayed at Colonial Kia is because James went above and beyond to help us! More
Excellent experience buying used car We had an excellent experience buying a used car from Stewart Allen at Colonial Kia. Stewart was informative and personable, the complete opposite of We had an excellent experience buying a used car from Stewart Allen at Colonial Kia. Stewart was informative and personable, the complete opposite of most car salemen we have dealt with in the past. We love our "new" car and highly recommend you stopping by if you're looking for a nee Kia or a used car. More
Outstanding Service I never knew a car buying experience could be so pleasant. This was not my first stop on my journey towards replacing my old car, having visited seve I never knew a car buying experience could be so pleasant. This was not my first stop on my journey towards replacing my old car, having visited several other dealers that were seemingly uninterested in my business (hard to get straight answers, not returning calls, or just giving off a bad vibe) I then stopped in at Colonial KIA expecting more of the same. WOW I couldn't have been more wrong. My first encounter was with Myron Green in sales (she's a real sweetheart), she's very knowledgeable about the features of the cars she sells, was never pushy and was willing to endure my endless questions. Thanks Myron for helping me find my new car. (CPO KIA Soul by the way) After having taken possession of my new toy I found a problem with the tires (and thought or crud now comes the arguing and hassle). I went back the next day and was greeted with the same cheery attitude that I experienced before the sale, I explained my issue to Kenny and between him and Mindy they took care of everything and had me on my way. This is the kind of place that will make you want to drop in just to say Hi to everyone even if you don't need anything. Places like Colonial Kia are a rarity these days, if you're in the market for a KIA stop in, I think you'll enjoy the ride. More
Excellent Service Everyone I dealt with at this dealership was very helpful. They helped arrange everything for my vehicle quickly and efficiently. They went above and Everyone I dealt with at this dealership was very helpful. They helped arrange everything for my vehicle quickly and efficiently. They went above and beyond to help me get a great deal on a car I love. I can't recommend this place enough. Easily the best experience I've had at a dealership ever. Go there. Get a car. More
Excellent Service People were friendly, informative, and concise. They were motivated and dedicated to explaining process. This was my first time buying a car so they w People were friendly, informative, and concise. They were motivated and dedicated to explaining process. This was my first time buying a car so they were patient with me and clear. More
Great service they did exactly what they said they would do They stood by their word even when it was hard to swallow also went to great lengths too get me exactly what I was looking for They stood by their word even when it was hard to swallow also went to great lengths too get me exactly what I was looking for More
My experience I had a great experience from start to finish. The staff was very patient and informative during the entire process. I previously had a rough experien I had a great experience from start to finish. The staff was very patient and informative during the entire process. I previously had a rough experience buying my previous vehicle but they took the time and calmed my nerves and guided me through everything. They are amazing! More
Excellent Dealership Very knowledgeable and friendly customer service. Went to dealership and two hours later I was driving off the lot with my new vehicle. Kevin and Jenn Very knowledgeable and friendly customer service. Went to dealership and two hours later I was driving off the lot with my new vehicle. Kevin and Jennifer made the process so quick and easy. The best customer service I received from a dealership. Highly recommend Colonial Kia if you are in the market for a new or used vehicle. Ask for Kevin Jenkins and Jennifer Ewing great customer service. More
awesome experience These people understood my needs financially, and made sure to do all they could to get me in the car i wanted and I didn't feel pressured into gettin These people understood my needs financially, and made sure to do all they could to get me in the car i wanted and I didn't feel pressured into getting something i really didn't want. More