CMA's Colonial Kia
Chester, VA
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Buying my First New Car.. Mr. Arkell come out to meet me, we shook hands I ask him several questions about car and financing and with the statement "how can we close this deal" Mr. Arkell come out to meet me, we shook hands I ask him several questions about car and financing and with the statement "how can we close this deal"...I put my hand out and shook his and the Car was mine. He has Excellent knowledge of the Kia Sorento and answered every question in detail to greatly satisfy my interest. A true Professional who went above and beyond to ensure I was completely satisfied with my car. Being retired military I can honestly say the staff and crew here a Colonial Kia are "Top Notch". Thank you Arkell for all you did to make my car buying experience...simple and easy. More
Great Experience The staff was extremely helpful with trying to accommodate my buying needs, I will buy from them again with no hesitation and they could my color inte The staff was extremely helpful with trying to accommodate my buying needs, I will buy from them again with no hesitation and they could my color interior which I thought would be impossible. More
Amazing experience Helpful staff, thank you everyone....would recommend everyone I know.....👏Perfectly clean jeep 🚙 I wanted for my daughter...fell in love when I saw Helpful staff, thank you everyone....would recommend everyone I know.....👏Perfectly clean jeep 🚙 I wanted for my daughter...fell in love when I saw it... More
Vehicle servicing As always, the staff at Colonial Kia service department is professional, personable and efficient. Client check-in is very quick and the service tec As always, the staff at Colonial Kia service department is professional, personable and efficient. Client check-in is very quick and the service technician is quite proficient. The service staff goes over all the procedures performed on my car and offers recommendations for any additional ones. Checking their website before scheduling my car for service always provides me with excellent service promotions for the month. More
No pressure. They ask you what you want an find it. Jonathan was a pleasure to work with.Did everything he could to get me what I wanted. If and when the one I bought gets old. I will be returning. Than Jonathan was a pleasure to work with.Did everything he could to get me what I wanted. If and when the one I bought gets old. I will be returning. Thanks Jonathan! More
Customer Service Professionals Provides Service that builds lasting relationships, Demonstrates knowledge of the products they're selling and outstanding customer service. Very grat Provides Service that builds lasting relationships, Demonstrates knowledge of the products they're selling and outstanding customer service. Very grateful to have met Robi, Mr. James, Kim and Jennifer. So So appreciative. More
Best in the business I would recommend this dealership, to anyone looking for a excellent vehicle. Great service and staff. Welcoming environment. All vehicle types whethe I would recommend this dealership, to anyone looking for a excellent vehicle. Great service and staff. Welcoming environment. All vehicle types whether suv or top of the line kia. More
Wonderful Exerience, I just went to go look at a Car, And ended up buying one the same day, Great Salesmen, And they found what I wanted, and I love it,, Will refer all m I just went to go look at a Car, And ended up buying one the same day, Great Salesmen, And they found what I wanted, and I love it,, Will refer all my friends to Colonia Kia , More
Awesome Crew This is a great place to see good sales people to buy a car and then have an awesome service department. We are on our second Kia Soul & they have alw This is a great place to see good sales people to buy a car and then have an awesome service department. We are on our second Kia Soul & they have always solved any problem we have, I would recommend highly to anyone looking for fair dealership overall. More
Excellent Service Very professional, exceptional service, done in a timely manner. The amenities were great too. Would recommend to family and friends. Was good at expl Very professional, exceptional service, done in a timely manner. The amenities were great too. Would recommend to family and friends. Was good at explaining what was done. Thank you! More