CMA's Colonial Kia
Chester, VA
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Service Dept Great crew working there. Car was ready exactly when they said it would be and cost LESS than they quoted. I will be back in the future Great crew working there. Car was ready exactly when they said it would be and cost LESS than they quoted. I will be back in the future More
EVERYONE HEAD TO COLONIAL KIA!!!! Kirk is THE BOMB!!!!! And Jennifer is so cute and spunky! Everyone else greeted me with a smile and the area is so clean. I love my Caribbean Blue 201 Kirk is THE BOMB!!!!! And Jennifer is so cute and spunky! Everyone else greeted me with a smile and the area is so clean. I love my Caribbean Blue 2016 Kia Soul! More
Wonderful experience!!!! I traveled over an hour to visit Colonial Kia. I was contacted by the dealership when I was inquiring online about new vehicles. Kim was very nice and I traveled over an hour to visit Colonial Kia. I was contacted by the dealership when I was inquiring online about new vehicles. Kim was very nice and patient with my shopping around. I didn't want to travel out of my surrounding area if I could get a good deal local. I tried to get at least 4 of my local dealerships to help me get out of a 2012 Nissan Altima that had 3 transmissions with only 76,000 miles. Everyone new that I had been ripped off by Nissan and that corporate Nissan didn't care to have any integrity for their product. They all wanted to pad their pockets. Kim listened to my story and quickly spoke to her managers about my situation and promised that they would make my trip worth my while. They did just that. They gave me more for my trade than even car max offered. They even helped me get a 2017 Sorento for less than the cost of the optima. They worked the numbers to get me the most car and safety features with the most rebates to absorb the negative equity Nissan gave me. I will go there for all of my vehicles I, the future. Ask for Jonathan Jefferson, he is a no pressure and no shenanigans sales man. Robi was a great Finance Manager and Jennifer Ewing was a great Finance officer finishing the contracts and warranties. Absolutly Awsome group. More
Great customer service I would have given a 5 star rating if the car was delivered same day as promissed . I drove back to pick-up my new Soul and was told I couldn't pick i I would have given a 5 star rating if the car was delivered same day as promissed . I drove back to pick-up my new Soul and was told I couldn't pick it up until the next day. More
Great place to buy a car First and foremost, the atmosphere of the dealership is relaxing. I called ahead to have the Jeep pulled to look over. As I pull up, I see the Jeep p First and foremost, the atmosphere of the dealership is relaxing. I called ahead to have the Jeep pulled to look over. As I pull up, I see the Jeep pulled right up to the building. Jonathan Jefferson was friendly and made sure to explain everything in detail to ensure I was comfortable. Jennifer Ewing is the best. Normally going through all the paperwork is a boring thing to do, but her fun personality made it a great experience. I will definitely refer anyone I can to Jonathan and Jennifer. More
The best keeps getting better This is my second review of Colonial Kia Dealership . The service department is the best around . Period . Ben Patrick is one of the most highly skil This is my second review of Colonial Kia Dealership . The service department is the best around . Period . Ben Patrick is one of the most highly skilled Kia Techs around . His professional work , competence , customer focused ethic is beyond reproach. We have 3 Kias in our family . One belongs to my older daughter who was widowed at the age of 30 . The service dept takes great care of her vehicle , as they do mine . I trust Ben , Ron , Shanessa , and Cheyenne with our safety and maintenance of our Kia . Ron Rose is also to be commended for keeping the daily operations of both Service Depts going . He leadership skills are unsurpassed . As a Disabled Veteran , i rely on Colonial Kia to keep my Kia vehicles in top notch condition as i use them for getting me to my medical appoinments . Thank you again , and God Bless all of you for the work that you do . Im proud to be part of the Colonial Kia family . And i always will be . More
I love this staff Mr James is a great employee. He has helped me twice in 6 months and he is very knowledgeable of the products. Mr James did everything to make me happ Mr James is a great employee. He has helped me twice in 6 months and he is very knowledgeable of the products. Mr James did everything to make me happy and anyone looking for a vehicle I refer them to Mr James.. I also love the service department Cheyenne is always friendly she makes me comfortable I would rather drive 20 minutes just to make sure I'm getting excellent service. Michael and Jennifer made me so comfortable both times. I felt like family and they explained my options and fought tooth and nails to get what I wanted. They also made sure they explained ways to help me out personally More
Second Cadenza / Awesome Experience !!! Awesome experience!!! Great service from the Sales Consultant (Jonathan) to the Finance Manager (Jennifer). We were in the market for a particular Cad Awesome experience!!! Great service from the Sales Consultant (Jonathan) to the Finance Manager (Jennifer). We were in the market for a particular Cadenza that was not readily available in Colonial Kia's inventory. Within a matter of hours Robi located the car and got the car to the dealership. This is the second Cadenza we have purchased from Colonial Kia, and both experiences were outstanding. Customer care is their number one priority. If you are looking for a dealership that cares about you .....contact Colonial Kia. More
Ron and staff are AWESOME! All of my oil changes are done with a smile ,refreshments and prompt service....... I always have a wonderful experience. Thank you for all that you All of my oil changes are done with a smile ,refreshments and prompt service....... I always have a wonderful experience. Thank you for all that you do. Patricia Williams More
Service excellent No hassle scheduling, awareness and understanding of vehicle and work to be performed. Open inviting atmosphere with friendly staff. Clean facility, No hassle scheduling, awareness and understanding of vehicle and work to be performed. Open inviting atmosphere with friendly staff. Clean facility, updates provided during each step of service. More