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CMA's Colonial Kia

Chester, VA

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402 Reviews

2300 Walthall Center Dr

Chester, VA

23834

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Showing 402 reviews

December 12, 2020

Was greeted and attended by the service advisor immediately upon arrival. Did not have to wait very long for the state inspection service. Great job ! More

by Savis001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mawyer
December 02, 2020

Always fast, fair, efficient, courteous, reliable. A pleasant experience! Would suggest having a vehicle serviced here to any Kia owner. Dealership is always clean and well kept. More

by titechgolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rose
December 01, 2020

The service team led by Jess is hands down the best customer service I had in my life since becoming a car owner thirty years ago. I am so blessed to have them in my backyard. In regards to the sales t More

by medleypd34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess, the Beat Service Rep ever!!!, Stewart Allen, Kim Garner, Corey Taylor, Christopher Harris
November 07, 2020

Every time I go to the Kia dealer for service, it is always outstanding. Jessica Mawyer is the best service advisor I have I have every seen at the dealer ship. More

by cornellmdowns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jassica mawyer
November 06, 2020

Words really can't sum up the level of professionalism that is continually on display each time I interact with CMA staff. They are awesome! More

by S. Hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mawyer
October 27, 2020

I showed up at 7:45 am, They did not open until 8 am. Jessica opened the door and took my keys anyway. Great service, friendly staff, car was ready in just over an hour. More

by Ctharper123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mawyer
October 27, 2020

Great service and Jessica explains in great detail regarding your car. I have had a great experience with this dealership for over ten years running More

by Arklight101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Nicol, Ben Patrick, Lexi Kerr
October 18, 2020

Great Service every time I visit, I been going here for years never let me down. Jessica is a great advisor, always smiling and helpful. More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mawyer
September 26, 2020

My experience to have my tire fixed was great just wished I would have got a call when the car reached and when they realized they didn’t have the tire to fix my car other than that the service was excellent More

by sonyacrovador
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rose, Ben Patrick, Jeff Templin, Mikaela Brown
September 22, 2020

Service was speedy. Staff is always pleasant and friendly. The service was not expensive. We are very pleased with our service to our Kia. Sportage. More

by lvfd751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikaela Brown
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