CMA's Colonial Kia
Chester, VA
Filter Reviews by Keyword
By Type
Showing 402 reviews
JUST AWESOME WE HAVE HAD 3 KIAS THIS IS OUR 4TH , WE PICKED KIA SOUL OUR INTREST CHARGES ARE NOW HALF . OUR SALES PERSON VAL HAYES WAS JUST A BLESSING ! G WE HAVE HAD 3 KIAS THIS IS OUR 4TH , WE PICKED KIA SOUL OUR INTREST CHARGES ARE NOW HALF . OUR SALES PERSON VAL HAYES WAS JUST A BLESSING ! GO DOLL AND THANKS SO MUCH !! More
Best experience ever buying a car I had went there to pick up a rear wiper blade for my 2008 Kia shortage ex when I seen some of the new models on the floor. I wasn't aggressively char I had went there to pick up a rear wiper blade for my 2008 Kia shortage ex when I seen some of the new models on the floor. I wasn't aggressively charged by sales staff like most places. Corey Taylor let me know he was there if I had any questions. So I had him show me some used vehicles that day and left my contact info. The first trip was great so I brought my wife with me to look at some of the vehicles he had shown me. Once again great approach by sales staff who got me to Corey. Also on my way there I had received a email from manager Kim garner checking on how my prior visit was. Well I was back and they were able to get me into a brand new shortage for about the same price as the used one. They were great all the way around and never felt any pressure to buy. Once again it was the BEST experience for me buying a car. New customer for life. More
Not Your Typical Dealership Our experience was outstanding from beginning to end. Everyone we encountered during our visit was very helpful, curteous, and professional. The sale Our experience was outstanding from beginning to end. Everyone we encountered during our visit was very helpful, curteous, and professional. The salesman and business manager were outstanding in every aspect of the service they provided. We are very happy with our new vehicle and it was delivered to us nice and clean and with a full tank of gas. Nice touch! We will definately reccomend our friends and family to this dealership. Thank you Colonial Kia staff for your exemplary customer service! More
Quality service I had arrived to the dealership after they took their last appointment for an oil change. Not only were they able to squeeze me in but they took their I had arrived to the dealership after they took their last appointment for an oil change. Not only were they able to squeeze me in but they took their time to ensure my vehicle got the best service possible. Thank you guys for helping me out More
Great Experience at Colonial Kia I was in the market for a new Stinger and shopped around and was given nothing but a runaround of crappy prices and low ball trade-in offers until I c I was in the market for a new Stinger and shopped around and was given nothing but a runaround of crappy prices and low ball trade-in offers until I called up Colonial Kia. I spoke to Rod at 11ish and we did everything over text throughout my work day and I was in my brand new Stinger GT2 that night! Non pushy and great prices! Highly recommend! More
Great service Had oil leakage mechanic discovered the problem and fixed it in small amount of time. Had oil change at local shop they had installed wrong filter w Had oil leakage mechanic discovered the problem and fixed it in small amount of time. Had oil change at local shop they had installed wrong filter when caused issue. All employees were very courteous and helpful. More
New purchase after accident My vehicle, less than a year old, was recently totalled. Colonial Kia was wonderful in helping me find the right new vehicle for my family and walk m My vehicle, less than a year old, was recently totalled. Colonial Kia was wonderful in helping me find the right new vehicle for my family and walk me through not just the purchase process, but also finalizing the buyout of my old vehicle. More
Went in for an oil change, walked out with a new car! We came in for an oil change, while we were waiting, Marc talked to us about what kind of car we had, ect. We had a 2015 kia soul with 100115 miles o We came in for an oil change, while we were waiting, Marc talked to us about what kind of car we had, ect. We had a 2015 kia soul with 100115 miles on it. Marc was able to talk with the Finance guy and we were able to get a 2018 kia soul with no money down and we kept our same payments. More
Stressful but perfect I’ve never experienced car trouble to this magnitude. They kept me in The loop from diagnostics to parts in stock to completion. they worked with me o I’ve never experienced car trouble to this magnitude. They kept me in The loop from diagnostics to parts in stock to completion. they worked with me on payment and didn’t charge a storage fee just because i couldn’t pick up my car the day finished. It runs better than the day i bought it. More
Inspection Sticker Arrived for my appointment and was immediately greeted by Mikaela Brown who answered all my questions and concerns. Within a few minutes my car was ta Arrived for my appointment and was immediately greeted by Mikaela Brown who answered all my questions and concerns. Within a few minutes my car was taken in for inspection. I have become accustomed to the great services from all the people at Colonial Kia and is a satisfied customer. Thanks to all at KIA. More