
CMA's Colonial Honda
South Chesterfield, VA
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New vehicle My husband first made phone call directed to Keith Adams advices us to come in so we did from the moment we walked in every one was friendly and helpf My husband first made phone call directed to Keith Adams advices us to come in so we did from the moment we walked in every one was friendly and helpful. We had past financial issues and the salesman Troy, finance director Keith Adams, and business manager Sabrina Thomas were more than helpful and knowledgeable of all our questions we were there a while but walked out with aCRV 2015 that we love and can afford More
Highly reccomended I decided to try and get a new car (new to me, a couple of years old would've been fine). Bill Stone contacted me shortly after I put in a credit appl I decided to try and get a new car (new to me, a couple of years old would've been fine). Bill Stone contacted me shortly after I put in a credit application. He said that everything seemed to be in order and he could actually put me in a (brand) new car (even with my issues). I was elated. Bill walked me through the whole process and I am now driving a 2015 Civic LX... Thanks so much to William "Bill" Stone, Keith Adams and Sabrina Thomas for a smooth process... Colonial Honda is the bomb!!! More
Excellent car purchase experience From the moment I exited my rental car to the minute we finalized the sale, we felt like we were in excellent hands. When I exited my rental car, I im From the moment I exited my rental car to the minute we finalized the sale, we felt like we were in excellent hands. When I exited my rental car, I immediately started looking for the car I saw on-line. I went up to a brand new car, but it was not the used Odyssey I was looking for. Zack Blair was there to help me. We located the car, he showed me the car, then I went inside to purchase it. Simple and no haggling. The whole process was smooth and painless. The next day after our purchase, when we agreed to pick up the vehicle at 7:30pm, Zack was waiting outside with our van all ready to go. It made me smile. Zack was an excellent salesman and the financial people helped us with our loan. I recommend this dealership and Zack Blair as a salesman. You will not be disappointed with this family owned dealership. More
Poor Custoem service The worst experience ever! Stay away from these guys. They are the epitome of used car salesmen. All they want is a sale . We saw a mini van on line t The worst experience ever! Stay away from these guys. They are the epitome of used car salesmen. All they want is a sale . We saw a mini van on line that included a center console. When we test drove the vehicle we were told the console was lost and they couldn't find it. After numerous phone calls, emails and months later they finally agreed to get us the console. We were told there was a primary key to the van but it too was lost. They refused to send us a second key. BUYER BEWARE!!!!!! More
Good car buying experience! The sales team was not pushy and were great to work with. I visited several Honda dealerships that were not very honest and felt like they were trying The sales team was not pushy and were great to work with. I visited several Honda dealerships that were not very honest and felt like they were trying to get over on you. Colonial Honda was very honest and up front. There were no hidden fees. I would recommend you give them a chance. More
Second purchase in a year We bought a 2015 Honda Pilot a year ago and just bought a 2015 Honda Accord from this dealership. Our Granddaughter just got a 2015 Honda Civic from We bought a 2015 Honda Pilot a year ago and just bought a 2015 Honda Accord from this dealership. Our Granddaughter just got a 2015 Honda Civic from here and we dealt with Richard Miller on all three occasions. We are satisfied with all our purchases, we feel Richard treated us fairly and are happy with the way we have always been treated at the dealership, sales and service. We just traded in a 2007 Honda CRV on the Accord and we bought the CRV from this dealership also. We recommend the dealership and also recommend dealing with Richard Miller. More
Purchase of 2015 Odyssey This is the second Odyssey that I have purchased from Colonial Honda and am well satisfied with the transaction start to finish. I worked with Richar This is the second Odyssey that I have purchased from Colonial Honda and am well satisfied with the transaction start to finish. I worked with Richard Miller on this purchased and found him to be extremely knowledgeable and very professional through out the process. He took time to go over vehicle features in detail and answered every question I asked without hesitation. And he did not try to sell me extras that I did not want. I would recommend him without reservation. More
Car buying the way it should be!!!! It was a hot Sunday afternoon when my wife and I decided to stop by Colonial Honda and see if they by chance happened to have a 2015 Honda Accord Spor It was a hot Sunday afternoon when my wife and I decided to stop by Colonial Honda and see if they by chance happened to have a 2015 Honda Accord Sport, white with black interior. One thing that I like to do when considering buying new car is to have sometime just to walk the lot and see what's out there. The staff was very respectful of this fact and gave us the space we enjoy. We walked the lot and came across the car my wife hoped would be there. In my opinion Colonial by far has the best new car inventory of dealers in the area. By this time it's approaching 5:30 pm and we needed to take off to get a few other things done. This busy schedule we all keep can be grueling if you know what I mean. The next day I called over to the dealership and was connected with Theodore Casper at which point I gave him the stock number of the vehicle I was interested in and we scheduled an appointment for the following day, which by the way I later found out later was Theo's day off. But I will come back to that. Upon arriving at the dealership we were greeted promptly and asked if we could be helped. They immediately put us in contact with Theo who as promised had the car detailed and ready for our test drive. When we saw the car it was love at first sight but still had not made a decision to buy. During the test drive I learned that Theo had come in on his scheduled day off. I immediately apologized and said we could have scheduled the test drive for another day if I would have know, his immediate reply was I am here for your convenience and want to make sure you get whatever it is you need. I have bought several new vehicles in my life and have never felt more appreciated as a customer as I did that evening. We bought the car 20 minutes later. Thanks Theo and Colonial Honda, I look forward to many good years of service from our Accord!! More
purchase of honda civic I was very happy with the service I received when purchasing my new car. I would recommend the dealership to anybody. the salesman was very profession I was very happy with the service I received when purchasing my new car. I would recommend the dealership to anybody. the salesman was very professional and went over everything. all my questions were answered thoroughly More
Great Customer Service My father and I worked with Tom to help purchase my new CRV. He was fantastic and so personable! He took the time to show me how to work my new CRV, w My father and I worked with Tom to help purchase my new CRV. He was fantastic and so personable! He took the time to show me how to work my new CRV, which I really appreciated! I would recommend that anyone who is looking for a Honda to work with Tom because he is just that great! More