CMA's Colonial Honda

Efficient, Professional and No Pressure It was a pleasure dealing with Richard Miller. He was friendly, very knowledgeable and very patient with us. We told the staff that we wanted to vis It was a pleasure dealing with Richard Miller. He was friendly, very knowledgeable and very patient with us. We told the staff that we wanted to visit the two dealerships that were beside Colonial Honda and they didn't try to talk us out of doing so. This was our first car purchase in 14 years and Richard wanted to make sure we were happy with what we bought. There were absolutely no high pressure sales tactics. More

Excellent Customer support and sales Simply superb and excellent response from Adam Blake., i checked with other dealers in Richmond area i felt very comfortable and cool with this guy. Simply superb and excellent response from Adam Blake., i checked with other dealers in Richmond area i felt very comfortable and cool with this guy. All the best! I am enjoying my rides! thanks More

Easy friendly and knowledgable My wife and I purchased an Accord from colonial Honda on July 4th. We received non- pushy service from the sales rep. Which was important to us. When My wife and I purchased an Accord from colonial Honda on July 4th. We received non- pushy service from the sales rep. Which was important to us. When we asked if the price could come down to our budget, Marlon ( our sales person ) said he would get us as close to it as possible. He not only did that but he was very knowledgable about all the features of the car and the whole process of purchasing the Accord. I have bought several cars over the years and Marlin Nichols was the best sales person I have had, hands down!! If I know of anyone that is looking for a new or used vehicle, I would without question send them to colonial Honda to see Marlon. He is a great person with a great smile! Mark and Diana Lane More

Sales person encounter Tricia Lewis I absolutely am allergic to car lots - salespeople, so much time involved in a transaction, an all new vocabulary for car accessories and sales/lease I absolutely am allergic to car lots - salespeople, so much time involved in a transaction, an all new vocabulary for car accessories and sales/lease agreements. Well after meeting Tricia Lewis first via the Internet and then in person I was able to test drive a car discuss options and equipment and purchase options I drove away from the dealership 100% satisfied. I think the reasons that I'm so impressed with Colonial Honda and Ms Lewis is her knowledge of the cars and her ability to present a sales agreement in a highly professional and sincere way. Plus she has a great sense of humor Thank you Tricia More

Purchase of Honda CRV This was the third purchase I have made at Colonial Honda since 2008. Each experience has been a no pressure, get your questions answered, customer s This was the third purchase I have made at Colonial Honda since 2008. Each experience has been a no pressure, get your questions answered, customer service focused purchase. Marlon Nichols was very friendly and helpful. He offered a test drive each of my three encounters with him and I/we declined until the third visit when a purchase was likely. It really was like visiting with a friend who was helping me make the right decision for me. I highly recommend this dealership and Marlon Nichols as a salesman. We also encountered several other eager salespeople who remained very friendly and helpful even after learning we already had a salesman helping us. All my service has also been at this dealership and I have appreciated that consistency and quality work. More

Execellent I worked with Ronald Miller to purchase my new Honda. He was very informative from start to finish. He was honest and the numbers were accurate and m I worked with Ronald Miller to purchase my new Honda. He was very informative from start to finish. He was honest and the numbers were accurate and much more competitive than any other dealership in the area. He expressed many times that I was the customer and my best interest was priority. I highly recommend him to anyone looking to purchase a vehicle and I will certainly do business with him again in the future. More

Great Staff, Great Price Went in on June 26 to look at Odysseys and HR-V's. I really appreciated the welcoming space (lounge area, plenty of seating, and even a kids play are Went in on June 26 to look at Odysseys and HR-V's. I really appreciated the welcoming space (lounge area, plenty of seating, and even a kids play area) and the friendly staff who walked by with a smile or to check in if we were being helped. Started working with Tom Farlow on looking at an Odyssey and test drove an EX-L. Our family had to talk it over a few days and we went back on June 30. That morning we went in again to talk to Tom before I had to go to work, and by the time I was done with work, we were back at the dealership that night to purchase the vehicle. Tom was busy helping other customers (which is a good sign since he's sought out), but was able to incorporate Wendy Sparks to help finalize the purchase. The whole process was friendly and smooth, and I am definitely going back to purchase my next vehicle. More

Great Everything was great from the sales to the financing! Adam did a wonderful job handling my purchase, jimmy did a great job with the deal and pricing a Everything was great from the sales to the financing! Adam did a wonderful job handling my purchase, jimmy did a great job with the deal and pricing and mike completed all my finances and made the deal go through. What a great team! More

Superb Visit The fantastic experience of my recent purchase of 2016 Honda Acord EX-L was what I had hoped for and fortunately Malcolm Leach along with other staff The fantastic experience of my recent purchase of 2016 Honda Acord EX-L was what I had hoped for and fortunately Malcolm Leach along with other staff members exceeded my expectations. The extra ordinary friendliness, care, and attentiveness, however, not over-bearing is what every vehicle dealership should demonstrate to their customers. Thank you all for a great, memorable car-buying experience. I look forward to visiting with you all in the future! More

Painless vehicle purchase I purchased a new Honda CRV on June 26, 2016. I had received a vehicle quote through Edmunds--the price offered by Colonial was extremely competitive I purchased a new Honda CRV on June 26, 2016. I had received a vehicle quote through Edmunds--the price offered by Colonial was extremely competitive. I made my appointment to go in and purchase the vehicle. When I arrived I was immediately greeted and shown to a comfortable waiting area. Bill Stone showed up promptly at our appointment time and immediately put me at ease. We test drove 2 vehicles and decided on the CRV EX-L. The whole paperwork process was very relaxed. No surprise hidden fees or hard-sell tactics to push products I did not need or want. The price I was quoted was the price I paid. I have bought many vehicles, and I can truly say this was my best experience yet. I would recommend Colonial Honda to anyone looking for a great deal on a new car. More