CMA's Colonial Honda
South Chesterfield, VA
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Service writer was great. I was early for my appointment. The service writer got me in and out and I was on my way home before the time of my original appointment. Thank you I was early for my appointment. The service writer got me in and out and I was on my way home before the time of my original appointment. Thank you for your great srrvice. More
2019 honda accord Timothy Watson is a delightful to work with, Good sense of humor, make we feel comfortable and no pressure to purchase a car. A big thanks to servic Timothy Watson is a delightful to work with, Good sense of humor, make we feel comfortable and no pressure to purchase a car. A big thanks to service dept to wash, detailing and top off my gas tank Huge thanks to service member for being honest. I dropped the car of with some cash in the vehicle, the cash still there when I pick the car up Thank you Colonial Honda, you have my recommendation anytime. More
Great! Walter Cooke was referred to us . We called him . Told him what we wanted. When we got to the dealership we were warmly welcomed by Jennie. Mr Cooke Walter Cooke was referred to us . We called him . Told him what we wanted. When we got to the dealership we were warmly welcomed by Jennie. Mr Cooke had the car waiting for us. He knew exactly what we had in mind. From the moment we stepped through the door my husband and I were treated like royalty. Everyone was so friendly and knowledgeable. They wanted us to be happy. We most definitely are. Walter Cooke answered all of our questions and made sure we were getting the best deal. He gave us his undivided attention. We knew we had made a new friend. Adam worked us the best interest rate and made sure we knew about all of our options with the warranties. A very family oriented business . So glad we chose Colonial Honda and Walter Cooke. More
Afterwork routine maintenance was quick and easy I had my 2012 Honda CRV into the shop after work for a routine maintenance and state inspection. I set up an appointment and all went so quick and e I had my 2012 Honda CRV into the shop after work for a routine maintenance and state inspection. I set up an appointment and all went so quick and easy. They found a some air filters that needed to be replaced, and even that extra bit was handled quickly. They gave me the information (cost and purpose) of the repair when they asked my approval to do the work. A very professionally run shop - thanks! More
Oil change and tire rotation By the time I had a snack and took a walk around the dealership, my service was completed, which made me very happy. The free carwash, friendly servic By the time I had a snack and took a walk around the dealership, my service was completed, which made me very happy. The free carwash, friendly service, snacks, clean facility, and soft tissue in the restroom are all incentives to return. My overall service was excellent! More
Totally enjoyable experience. Working with Judd Barker and Tim Cosgrove was a total pleasure! They made purchasing a new vehicle very easy and enjoyable. Judd was full aware of opt Working with Judd Barker and Tim Cosgrove was a total pleasure! They made purchasing a new vehicle very easy and enjoyable. Judd was full aware of options and available vehicles appointed with the things we desired most. More
Our New Honda CRV I cannot say enough about how helpful and friendly Chris Brooks was in assisting us buy our new Honda CRV. I highly recommend Chris and Colonial Honda I cannot say enough about how helpful and friendly Chris Brooks was in assisting us buy our new Honda CRV. I highly recommend Chris and Colonial Honda for a new car buying experience. More
Excellent new car purchase This is my second Accord from colonial Honda and I will not go anywhere else. They are excellent and when you tell them what you want, you get what yo This is my second Accord from colonial Honda and I will not go anywhere else. They are excellent and when you tell them what you want, you get what you want. They do their best to accommodate you and give you incentives that you will not receive anywhere else. They took care of me with my first brand new accord in 2015 and my new 2019 accord. They are the best. More
Friendly interaction After my wife and daughter were in an accident that resulted in a total loss of our vehicle, we decided on a whim to stop by Colonial to look at vehic After my wife and daughter were in an accident that resulted in a total loss of our vehicle, we decided on a whim to stop by Colonial to look at vehicles (we have been life-long Honda drivers). Wendy met us on the lot and was very sympathetic to our situation and my wife felt an instant connection with her, mainly based on Wendy's sincerity and her lack of an aggressive sales approach. So, we decided to go back a few days later and look more seriously at vehicles. Wendy was not there; however, Theo jumped in to help us out. He was a pleasure to work with and our kids loved him. While my wife at times struck a hard bargain, she really felt comfortable dealing with Theo. After a few days of negotiating the price, we finally felt ready to close the deal. Theo and Wendy were both knowledgeable about the vehicles and were quick to answer any questions we had. All of this was such a positive interaction and it led to us driving past a local dealership that was 5 miles from our home and offered the same price to make the trip to Chester. Even though we spent several hours with Theo on our previous visit, he handed us over to Wendy to close the deal we mentioned her name when we first met him. The way everyone worked together to make our experience better indicated to me a real desire to not just make a sale, but to build relationships. We appreciate the high level of service at every step of the process. More
Service We had an oil and filter change. The appt. Was on time. The staff was pleasant and professional. We would recomend this service center to anyone. We had an oil and filter change. The appt. Was on time. The staff was pleasant and professional. We would recomend this service center to anyone. More