CMA's Colonial Honda
South Chesterfield, VA
Filter Reviews by Keyword
By Type
Showing 1,497 reviews
Excellent Customer Service Sales person and manager went above and beyond to make me a happy customer, i would recommend to anybody that is hesitant about buying a car. Sales person and manager went above and beyond to make me a happy customer, i would recommend to anybody that is hesitant about buying a car. More
Happy birthday Richard and Keith were friendly, courteous and very helpful Richard test drove my new CRV and demonstrated the upgraded features and worked dilig Richard and Keith were friendly, courteous and very helpful Richard test drove my new CRV and demonstrated the upgraded features and worked diligently to set up cost on new vehicle. upon delivery transferred my personal effects and set up my bluetooth and personal preferences on setup and radio stations. Keith processed my paper work with efficiency and courtesy and allowed mr to interrupt the process for a scheduled family obligation and completed process upon my return. More
Great personal service Professional, patient and personalized service without being pushy. The staff really listens to customer needs and tailors their recommendations to m Professional, patient and personalized service without being pushy. The staff really listens to customer needs and tailors their recommendations to meet them. All questions are answered. All suggestions make sense. More
Oil change, tire rotation, balance and alignment Colonial Honda always meets and/or exceeds my expectations. They always meet my requests for service times. They are quick to greet me and take my c Colonial Honda always meets and/or exceeds my expectations. They always meet my requests for service times. They are quick to greet me and take my car. I usually always wait on the car and my wait time is minimal and very acceptable for the work being preformed. Naomi came out mid-way to give a progress report and to ensure that all my needs were being met. I've been with Colonial Honda since they were in Petersburg, so I feel we have a long running relationship and I appreciate it. Wendy, Karl and Karl are all tops in my books. More
Professional staff at Colonial Honda I am a customer of Colonial Honda for 18 years. We bought our first family Van from Colonial Honda dealerships when that were at old location in Peter I am a customer of Colonial Honda for 18 years. We bought our first family Van from Colonial Honda dealerships when that were at old location in Petersburg. And we just bought our sixth automobile from them this month. Well, that’s the biggest compliment for any dealership. More
Best customer service I had the best customer service experience ever. I was welcomed by Don " Cowboy" Lavigne who is awesome! He made my visit painless Thanks so much I had the best customer service experience ever. I was welcomed by Don " Cowboy" Lavigne who is awesome! He made my visit painless Thanks so much More
Happy customer Our sales person was very conscientious of our time and understanding to our needs. Very personable and honest. She worked with us on her day off!! Our sales person was very conscientious of our time and understanding to our needs. Very personable and honest. She worked with us on her day off!! More
Diligent work to solve a tricky rattle It took two visits to fix, but the team found the dash rattle and solved the issue. Two road tests with the service guys for them to be certain what t It took two visits to fix, but the team found the dash rattle and solved the issue. Two road tests with the service guys for them to be certain what they were after. Although there was over 5 hours of shop time, they only charged me once for a $120 diagnostic fee. This is why I've have 9 Hondas since 1985 with this outstanding team. Thorough work, excellence in care and complete trust. Thanks guys! More
Airbag replacement After scheduling the appointment, I arrived about 10 minutes to the appointment. 45 minutes later I was back on the road. Great service and a free car After scheduling the appointment, I arrived about 10 minutes to the appointment. 45 minutes later I was back on the road. Great service and a free car wash as a bonus. Love my Honda! More
Wonderful place Anytime we go for routine service, or most recently for a recall repair, we always are met with friendly folks, and good service. If something else i Anytime we go for routine service, or most recently for a recall repair, we always are met with friendly folks, and good service. If something else is found a quick call with an explanation is received to get and ok for anything not expected. Great folks. More