CMA's Colonial Honda
South Chesterfield, VA
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Everyone was very professional and very helpful. They did not push me to purchase a vehicle. When I decided to purchase a vehicle, they made it very easy. They did not push me to purchase a vehicle. When I decided to purchase a vehicle, they made it very easy. More
Customers are valued! Wendy is a top notch sales agent! She was deliberate with her time and walked us though the process and is very knowledgeable about the Honda vehicl Wendy is a top notch sales agent! She was deliberate with her time and walked us though the process and is very knowledgeable about the Honda vehicles. Additionally the finance department continued the excellent service with explaining all paperwork before signatures and offering an opportunity for answering questions. Colonial Honda personnel made this experience rewarding! More
The service department is truly lacking. There needs to be better management. Purchased a used car (at the height of used car prices), transmission went out within 6 months. Went a round wi There needs to be better management. Purchased a used car (at the height of used car prices), transmission went out within 6 months. Went a round with them until they fixed it. Still had to pay for part of it.( even with an extended warranty) Then they messed up the radio during the service and failed to put parts back on correctly. (We were lucky that the part didn’t fall out and cause a serious accident.) Fast forward 6 months…transmission issues again! Vehicle has been sitting next door at the Nissan dealership for a week….they forgot that they had the car! I will never do business with this dealership again! Too much money spent and too many headaches! More
Sales representative was knowledgeable about his product friendly and lessened to our concerns. Finance manger went the extra mile in finding us a great interest rate and offered after sales products in an friendly and lessened to our concerns. Finance manger went the extra mile in finding us a great interest rate and offered after sales products in an informed presentation. More