CMA's Colonial Honda
South Chesterfield, VA
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Very very professional. I even lost my AirPods and they took the time to go look for them and found them, held them for me to pick them up. Thank you Honda took the time to go look for them and found them, held them for me to pick them up. Thank you Honda More
I went to get an oil change and it was busy but I still wasn’t there too long. Great customer service and friendly. Gave me info on what needed to be serviced for my car wasn’t there too long. Great customer service and friendly. Gave me info on what needed to be serviced for my car More
I bought a brand new 2021 Honda HR-V on March 6 from CMA's Colonial Honda, found out 2 weeks later the AC does not work. Called and scheduled and appointment for today, I told the lady who scheduled me CMA's Colonial Honda, found out 2 weeks later the AC does not work. Called and scheduled and appointment for today, I told the lady who scheduled me how upset I was and I expected something for my Saturday, my gas and miles on my car. She asked who my salesman was and I told her Rocky, she said she would let him know. We drive the 77 mile round trip to find out the compressor is bad and they do not have the part in stock, so I will have to bring the car back on Wednesday, another 77 miles, time off from work and gas! Never saw the salesman and the service guy just says sorry! Seems like they would want to do something to insure customer satisfaction. More
Love getting service done here on my Accord (that I also purchased here). The staff is always pleasant and very knowledgeable. Definitely recommend purchasing a car from here or getting routine service. No. purchased here). The staff is always pleasant and very knowledgeable. Definitely recommend purchasing a car from here or getting routine service. No. Complaints here! More
Richard was our salesman and he was amazing. He went out of his way to make sure all of our wants were met and even when they couldn’t complete the same day he adjusted to make sure temporary fixes were in of his way to make sure all of our wants were met and even when they couldn’t complete the same day he adjusted to make sure temporary fixes were in place until they could accommodate. Outstanding customer service! More
The Service Advisor was knowledgeable and efficient. Additional maintenance services were presented but When I declined at this time,there was no pressure to get them done. I assured Crystal that I will Additional maintenance services were presented but When I declined at this time,there was no pressure to get them done. I assured Crystal that I will be back in the next couple of months to get the service done. More
Always get excellent service at Colonial Honda. Waiting area clean and chairs placed far apart enlight of Covid19 restrictions. Appreciate free car wash. Have used this service department for several year area clean and chairs placed far apart enlight of Covid19 restrictions. Appreciate free car wash. Have used this service department for several years. The staff is informative and not overly pushy. Very pleased. More
Colonial Honda saved the day and provided eager and happy customer service every step of the way. When I am ready to purchase a new car - I will definitely be coming here! customer service every step of the way. When I am ready to purchase a new car - I will definitely be coming here! More